East Coast Alarms is conveniently located across from Gary Yeoman's Palm Bay Ford in a strip mall…read morethat has definitely seen better days. The staff here is friendly and professional and the pricing for their security systems is extremely affordable and clearly posted on their website. Be advised that there might be upcharges for better cameras or more storage, but the security system that they offer is perfectly suited for a residential home. I would definitely recommend East Coast Alarms.

I have been working with East Coast Alarms for over 6yrs and have been very pleased with their…read morework. I would feel comfortable recommending them to my friends and family. The cost was very competitive and Charlie and LaShonda have stood behind and serviced the equipment ever since. I just added another ring doorbell to the back of the house and now have full surveillance all around. Thanks for keeping my home safe and secure!

We called Brightside for a quote on outdoor security cameras, and Rich Jones, the owner, came-out a…read morefew hours later! He was prompt, professional, knowledgeable, and very kind! He quickly assessed the types of cameras needed, and where they should be placed, and sent us a quote a couple of hours later! We have a big property, so our security needs were a bit overwhelming to us, but Rich handled our job with ease and professionalism! His employees were so polite and helpful. The install was done in about a day, even with having to dig some trenches (We have a big property)! The image quality from the new Brightside camera's is so much better than our old, system! We even get notified when someone, or a car, crosses a line on our driveway or property!!! Because we can't see our driveway or front yard easily from our house, we love getting notified that a package is being delivered, or that someone has pulled into our driveway! We like knowing when anyone has walked onto our property as well!!! It's great having this new system in place! Thank you Rich!!!

I am impressed with Rich and his team. They installed a home system and put in wires while…read moreconstruction was going on so it would minimize the holes and damage. Rich listened to what I wanted and made suggestions but never tried to up sale. I did some checking around and this company has the best value and superior equipment in my opinion. I would highly recommend.

A mistake was made on scheduling, and it has been successfully resolved. I'm hoping that the…read moreservice call will go as planned without any other confusion.

They were fast and easy. They knew what they were doing. They answered all of my questions. The…read moresystem works perfectly. They even put a nice little wall plate in so I can plug my Wii into the system so I don't have to get behind the TV every time I want to play it on the big screen. I am even having them come out again to wall mount my tv in my bedroom.

We purchased this system at Best Buy in February 2018. On February 28th, a very professional tech…read moreshowed up at 9:30am and after a very long day our home system was installed and ready to go. The tech was professional and very thorough. A month later, our systems signal is getting weaker so I called in and they told me they were sending a bridge and if I continue to experience issues to call back. System rebooted. I called in a few hours later on the same day, because the system was very weak and I couldn't speak using the doorbell speaker. System rebooted. I was told they were going to send a technician with the bridge. An appointment was set for a Tuesday, March 27 which I had to take time off from work to be able to available and the tech didn't show. No call, nothing. I call in and I was told it was a scheduling department issue and they will call me the following day. The following day, no call. I called in two days later to find out what happened and I was told the tech cancelled the appointment and they are sorry. The the customer service rep tried to help and with the help of the scheduling department, they set up another appointment for today, Saturday April 14th. Once again I take time off and guess what?? No one showed up!! I confirmed the appt via email. This is the second time, a tech hasn't shown up or called. No communication from Vivint. Why do I even have this system?? I pay for a system they can't get their things in order!!! After getting an earful from me, because I am extremely disappointed and upset with the lack of service, another appointment was set. We shall see if Vivint will show. A very upset customer.

I contacted this company about an ongoing issue with my security system and was advised to upgrade…read moreto fix it. I agreed, but the upgrade did not resolve the problem. I returned the equipment as instructed since it was unnecessary and not functioning as promised. Despite this, the company refused to issue a refund or cancel my service, claiming I am still bound to a 5-year contract--even though the equipment was returned and the issue remains unresolved. I made multiple attempts to resolve this directly, but they would not work with me. Very disappointing experience. I would not recommend based on their lack of accountability and unwillingness to resolve a legitimate issue.

Highly recommend! Jose installed security cameras and flood lights at my niece's property and did…read morean excellent job. He responded quickly to our request, was professional and completed the work efficiently. Jose's recommendations for equipment placement were especially helpful and ensured that we have excellent coverage. Everything was installed neatly and works perfectly. Great service from start to finish!

Jose was a true professional with extensive knowledge in tech. He did our whole house camera system…read moreand integrated into our current configuration. Highly recommend this company service offerings.

I contacted MTS to improve my home network speeds. Our home now has several internet users and I…read morework from home until further notice - the wifi just wasn't cutting it and wifi extenders and mesh systems weren't delivering quality internet to all corners of the house. Tony was very responsive to my needs and listened to me about what I was looking for. We discussed several options, pricing, and expectations before settling on a MoCA network - something I wasn't even aware existed until he brought it up. Since I had already cut the cord from Spectrum, had existing coaxial wiring, had installed a HDTV antenna in the attic, and my home was a 2-story home, it made the most sense. I did some research and hooked the antenna up to an Amazon Fire Recast to free up more coaxial connections for later MoCA use. Tony provided some equipment options but recommended we use my existing wireless routers before spending more money - awesome news to hear! His installer, Eric, arrived on time and stayed until the job was done. Eric even worked to make the system a clean looking install and made a new connection closer to one of the desks for us. We did have one adapter fail after a few days (defective unit) but Tony brought out the new adapter personally and stayed to ensure it worked correctly. The price was reasonable and the results are exactly what I was looking for. I'll definitely call Tony back for any of my future home entertainment needs!

Hired MTS to install new 77" TV and Sonos speakers. They worked well with my renovation contractor…read moreto coordinate implementation. They made multiple trips for design, inspection of contractor's work, pre-set up and then implementation. Caleb came for pre-set up and implementation. Will for implementation. Both were personable, knowledgeable and extremely helpful. Would highly recommend.

Terrible service and communication. Status of work is not communicated and calls are not returned…read moretimely or at all.

Jason is ABSOLUTELY AMAZING! He was honest, kind, and upfront with his skills and exceeded our…read moreexpectations. He was able to install our Ring floodlight at 1/3 of the cost of most electricians were trying to charge us. Jason came prepared and eagered to help us with our complicated wiring our of floodlight. He was able to deliver flawlessly and even helped us screw in our loose outdoor light fixture without asking him to. I would reccomend Jason to everyone!!

I have used this service for years and have been lucky enough to not have a real alarm. Recent we…read morehad a couple of false alarms and noted long delays, several minutes, before we got a call to confirm every thing was ok. That several minutes would be added to the police response time in an emergency, and is not the sort of protection we thought we were paying for. To see if the delay could be a system problem, we called the local number. That got us transferred to the call center in Nashville, then to a tech there. To be kind, I will just say he was less than helpful. He did say that it didn't really matter because the average burglary is 11 minutes and police takes 20 minutes to get there anyway. That did not make me feel better about paying for years of monitoring. He also said we might want to try a different company, so we will, and you should too.

I strongly recommend ADS. Bob did a great job helping us figure out what we needed. I had them take…read morecare of my house and business. Nice job and at great rates too.