We were in the market for a media center to house my stereo and cable equipment below a large…read moreflatscreen TV in the family room. We shopped the chain and specialty furniture stores and didn't find anything that had the quality of wood, workmanship or interesting style that we wanted. We looked into custom cabinetry and after reviewing several companies went with TaylorMade because of the quality of their customer samples. Bob and Angie worked with us to design the piece, providing 3-D renderings to confirm the "look and feel". No aspect was too small to be considered, from the interior clearances to the exterior details such as fluting, raised panel thickness, router styles or ventilation slots. We came up with a stained cherry design with center speaker shelf, protruding media area with smoked glass doors, and self-closing storage doors and drawers. Bob Taylor is a true craftsman, and his team make exceptional pieces. The workmanship is outstanding, truly flawless construction and finish. We couldn't be more pleased with Bob and company's work and recommend them highly to anyone looking for fine quality cabinetry.

Angie and Bob put together for us our dream black walnut kitchen. We hired them after reviewing and…read morevisiting a number of cabinet makers. They created and delivered a piece of art. We ended up expanding our order with them for bathroom vanities and other items around the house. They were very responsive to our emails and phone calls and stood behind their product when we called them back to make some door and drawer adjustments.

I am sitting here in my absolutely beautiful kitchen that was finished 12 months ago. I love it…read moreeven more today if that is even possible. From the design, workmanship and staff, I could not ask for anything better. The attention to detail was outstanding. Do not hesitate to consider KItchen Associates for your remodel.

Once we decided to add to our home rather than move, we also figured we'd knock out some walls and…read moreredo our outdated kitchen. The contractor suggested Kitchen Associates (KA), which was perhaps the best vendor on our list. The Sterling location isn't very close, but the service, personnel, and goods more than compensated for the extra miles we had to drive to get there. This two-floor establishment has sample kitchens set up with every type of cabinetry, hardware, counter covering, pantry, and hardware imaginable, so you could picture what your own space could possibly look like. We brought in pictures of our then-kitchen and asked for suggestions on how to modify it. Jay, the owner, took our paperwork and rough measurements, and in 30 minutes came up with a beautiful plan that would accommodate everything we wanted...at no charge. We chose the cabinets and layout, and were then directed to a granite place where we chose the slabs. Prices for the cabinets and installation, etc., were very reasonable, and the installer was fabulous, clean, and quick. The result is a great new kitchen with a large pantry closet and a center island. Edit: We also purchased our bathroom cabinet/sink from KA, and they put in a rush to have it manufactured and delivered (took about 2 weeks from the time we ordered) when I told them that our builder was anxious to finish. The original vendor for bathroom stuff screwed up and never ordered the cabinet (the salesperson I had spoken to also had an attitude). KA came through. Five stars for excellent customer service and product.

I wanted to write a review about my custom cabinets I had installed about a month ago. First I…read morewanted to say how professional Frank and his brother were during this entire process. The cabinets we selected were white. They were for a new bar pantry area in our house. The cabinets were delivered on time the day we expected them. Frank's brother did the custom install flawlessly. Everything was perfectly level and he took his time with everything. I couldn't be more happy with the outcome and look forward to using them when we do our bathroom renovation. Patrick and Corrie from Worcester Ma

From the owner: We are specialized in high-quality work, affordable prices, and superior customer service. With…read moreover 20 years of experience and a 5-star rating, you can ensure your work is installed right and done right at a price you can afford.

Hired Igor this fall to repair some weathered clapboard siding and rotting wood on our home. It was…read morea pretty challenging repair as the damaged siding was high up (2-story colonial) near the peak of the house, over our garage. His communication was great--letting us know each day when he would arrive/leave, he worked long hours, was very talented in what he did, and IMHO did exceptional work. We were very happy. In our particular case, the final cost was a bit higher than the original estimate, however, it was completely understandable and I had no qualms what-so-ever (and I typically am not so easy in that department) He spent several days meticulously stripping/prepping the siding--doing the job right. He was highly reliable, seemed like a good guy, and I would highly recommend him.

Igor and crew are incredibly professional, thoughtful, and skilled…read more Always impressed by the cleanliness and communication, not to mention the quality of the work. While not the cheapest solution, it's very much worth it! The attention to detail and precision of the work is fantastic!

We had just finished a kitchen remodel in January 2019 (replaced all the cabinets, countertops, and…read morelights), but the floorman we'd contracted with had left us high and dry. We had subfloor and while we could have installed the new laminate floor we had, we'd have done a horrible job at it. Lou Gagne was highly recommended to us by a local business, many of whose employees had used his services. We gave him a call that evening. He came out to see us a couple days later and we discussed what had to be done. Install the laminate floor throughout the kitchen, dining room, and attached hallway, install baseboard everywhere but the kitchen, and install threshold where required. He said it would take two days and gave us a reasonable price. OK, so that's the background. Here's what we got. We got a perfectly installed floor, perfectly installed baseboard, someone who really enjoys his work (he sings to his boom box while on the job!), and he fixed some things that a previous contractor hadn't done right because it bugged him and only took a few minutes. The join between the living and dining rooms is perfect. My wife and I did the living room, and not particularly well. He matched the grout lines in the laminate perfectly. In the kitchen he got the laminate floor so close to the cabinets it looks like the floor goes under the cabinets. His idea of using gray grout was perfect as it matches the grout lines in the floor. These walls in our house are not square, but you'd never know it when you look at the baseboard corners. It didn't matter whether it was an inside or outside corner, in close quarters or not, Lou did it perfectly. He also screwed our subfloor down as it wasn't correctly nailed into the joists during construction in 1986. Can you say "squeak"? Not anymore! Lou also gave us some ideas of how we're going to do the backsplash in our kitchen and behind the stove, which we're going to take him up on as soon as possible. My wife and I trust Lou completely. When he says he can do something, he can really do it. Fair price, great work, and it really gives us pride of ownership in our home again. And at some point, we're going to find a figurine that represents what he can do and how well he does it, even if we need to design it ourselves.

We hired Handy Lou to do a total gut and remodel of our 1940's Cape Cod style kitchen and couldn't…read morehave been happier! He was very accessible, always in contact with us and quick to respond whether we reached out by phone, text, email, etc. His rate was more than fair, and totally transparent for all costs that would be involved. He really helped us plan and basically hand hold and walk us through the entire process from conceptualizing our options, where to buy materials, even color and design recommendations. He gave us an aggressive time window for job completion which was important to us with the Holidays looming; and he nailed it - finishing with time to spare. The work was absolutely meticulous, and the attention to details and small nuances make such a huge difference! He even went around to touch up and improve other details around the area not in the scope of the job; just because he thought it would improve the aesthetic and he takes so much pride in his work. This guy is a real artisan - not a laborer. He genuinely enjoys crafting beautiful work and it shows. Our kitchen came out mint - better than we even expected! In all honesty, he was so good at what he does we would be willing to pay MORE to have him work on our stuff than other contractors. I can't imagine using anyone else going forward. 5 star quality all around.

I enjoyed a wonderful experience working directly with Nelson. He was able to facilitate the…read moreremodeling of master baths and full kitchens from soup to nuts in 16 of my Worcester rental properties. We were able to employ high end fixtures, cabinetry and appliances at very competitive pricing. The CS, cleanliness on the job sites and quality of the finish work was exceptional. We are currently negotiating an agreement to execute similar projects for my remaining RE portfolio. Thanks, Nelson, for your unparalleled commitment to excellence!

Sad to have to agree with all thes negative bad reviews. I wish I had checked before going there…read more Spent an hour with Becky,on a Thursday, she promised us a quote by Monday. Monday afternoon, nothing; emailed her; "almost done, should have tomorrow". It's now Thursday afternoon a week later and nothing!! Honestly?? Well we've gone elsewhere, obviously, and advise you do too!

I hired them to repair my home after a flood. Instead, they damaged it even more ( despite…read morere-doing it a number of times). They repeatedly insisted they were capable of installing a wet room floor in my bathroom. I am left with a floor that isn't graded properly, with high tiles and low tiles, creating pools of water when wet ( entirely defeating the purpose). They damaged an existing door and replaced it with a substandard door ( already primed, so I didn't know right away). They botched the base molding, etc etc. They also somehow got my insurance company to pay them , although typically I would have to sign off on the check. I have owned four houses and hired numerous contractors. This company is hands down the worst ; the subs they hire are unable to complete even the most basic tasks. Do yourself a favor and DO NOT HIRE THEM!

They did an excellent job these guys are the best ones in the game I super recommend them 5 stars…read moreand excellent prices

They never called me back to finish the job.I need them to install a shut off valve + other plumber…read moreneeds.

stay away from this company. they suck in every way. cant reach them no call back when lv v.m…read more lie about installation time. threatened by owner. to get workers back in i can c god faster!!!! $17,000 later and doors dont stay shut. hv to shower with one hand holding door closed otherwise water all on floor. im 71 yrs old and did not invest this kind of money to wipe a floor whenever someone showers!!! run from bath busters!!!!