We took my son's car here for a fuel issue. He found the problem and found a solution and fixed the…read moreissue. The guy running the place really knows Lexus. He was able to figure everything out and have the car back to us within a few hours. He didn't even charge us an arm and a leg so that was a plus. We were very satisfied with the service that we received here. If you need a great place to take your Lexus, this is the spot.

A very honest mechanic!!! The owner of Toyota & Lexus Independent Service Center is a very honest…read moreand ethical man. He could have charged me several hundreds dollars after examining my loosely hanging undermount engine cover on my 2020 Lexus ES 350. Instead, he took one look at it, showed me that it needed a couple of screws, and saved me several hundred dollars. He would not even accept the $20 bill I tried to hand him. I will definitely come back. It is refreshing to know there are good and honest people in this world. Thank you, sir!

We had a challenging repair on our 2006 Toyota Tundra because it has an aftermarket lift kit, and…read morefinding the correct parts turned out to be more complicated than expected. Rich kept us updated throughout the entire process and continued working through the issues until they got everything figured out. It may have been a bigger job than anyone initially expected , but they stuck with it, and our truck is now repaired and running again! We really appreciated Rich's communication, persistence, and willingness to make sure the job was completed properly. Thank you to Rich and the team at The Car Guys!

Scheduled service with Ethan by phone for an Oil change and A/C check…read more Dee the service advisor gave outstanding service and answered all my questions. He even gave a discount since I am retired and it was my first time there. So far so good. Also kudos to the technician Rich. He answered questions. I had also noticed a piece hanging that needed tightened from going through the car wash . He replaced screw no problem. I I will go back. These guys are the best. Great job so far and great service. Thank you . I wanted to add to this review . I wanted to get peace of mind and went in this morning to make sure I had no leak in the AC. They got me in and out Rich the mechanic answered all my questions about ac and heaters.as well. I am happy for the peace of mind. These guys need a raise. I will keep going back..

I took my Honda CRV in for an issue with the battery and an oil leak. Their tech was extremely…read morethorough in his inspection and included pictures with every suggested repair. When the estimate was sent over, I found the prices to be very reasonable, and lower than other shops I have used in Vegas. The work was done in far less time than I expected and so far seems solid. I will absolutely be using them for any future maintenance and service.

I initially found this service when my vehicle needs a new alternator…read more I was impressed with the service then, so i decided to use their services for an oil change today. I made an appointment using their online scheduling at their website. I then verified the appointment by calling a couple of days prior and it was in the system. I arrived several minutes prior to my appointment. Customer service was great. Everything explained. They offer a "17 Point" inspection service with an oil change. They noticed a headlight bulb needed to be replaced. I'm glad they noticed it! The bulb replacement service was reasonably priced IMO, so I authorized the work. The bulb was replaced at that time of service. There is a reward points app available. They send out emails and/or print receipts at request. I'm very pleased with the service here. They are added to my Yelp Automotive "Favorites" list, and I've recommended them to friends.

I wanted to start out and say how great of a job The Truck Shop did on building my 2019 AT4. I…read morespent a long time looking for the right place to work on my truck cause I wanted it to be done right and done with pride. They did such a bad ass job I recommended my friend to them for his 2020 Duramax and yet again they killed it! I also had something come up and they got my truck in right away for me and took care of it and some. Hands down this shop take's their time and pride in every thing they do. All my builds/ upgrades will be done only by them. Thank you guys for everything you do, and check out their Truck shows to see more bad ass work!

If you go here for any service you will see it's a hit and miss. Needed 2 items installed. Called…read morethem after 4 hours as there was no word from them. They said vehicle was done. They only installed the one part, and it hits the muffler. The 2nd one they could not do because part was wrong. BUT...they did not notify me until I got back to the shop. The Gary guy in the front seemed like he did not want to be there and did not greet me since I dropped off my vehicle. Should have gone with my gut feeling that something was not right.

Always a pleasure coming to this shop. Everyone is very friendly, Jason is the best because he…read morealways gives us honest suggestions with honest pricing. My go to shop and highly recommended for anybody!

This place is the best and I will not bring my cars anywhere else. They are fast, efficient and…read morereasonably. My neighbor has been going to Classic Auto for a while and kept telling me to give them a try.

Trustworthy and Reliable! I highly recommend Royalty Auto…read more Armando and the guys there have never done me wrong--they are consistently reliable, and I love that their work is always guaranteed. I recently had them install a new transmission, handle an oil change, and replace my brake pads, and they did a fantastic job on all of it. The pricing is very fair, and the best part is there is barely any wait time. If you are looking for an honest shop that gets the job done right, definitely go see them!

Terrible service. Got quoted on the phone they could do an ac diagnostic for 10 dollars. Brought my…read morecar in and my complaint was ac blowing warm at idle. They said the system was overcharge by 2 pounds. Went to pick up my vehicle and they wanted to charge me 60 dollars for the service. Told them to verify it with me to see if the ac blowing cold. It's blowing hot now. Still wanted to charge me. Place is a scam. Take it your car into somewhere that's professional.

This is an Incredibly Amazing Auto Repair Shop!…read more The two things I dread the most is having to take my car in for maintenance & repairs, due to past bad experiences. I have been looking for an honest & reliable auto repair shop for 5 years now, ever since I have moved to Las Vegas. A co- worker of mine referred me to Specialized Auto Care, she told me she & her family have been going there for years & they all were always very satisfied & to ask for Dale. I was told Dale is professional, honest, reasonably priced & does superior quality work. So I called & spoke with Dale & made an appointment for the next day. Upon arrival I explained to Dale the issue I was having with my car. We walked outside to my car & he asked me to open the hood & start the car. He immediately knew exactly what the problem was & fixed it right then & there. I was very impressed & totally shocked, I was thinking that's it!? Usually it's we'll take the car & put it on a lift & this is what's wrong & later you get the call, your car also needs other work done & it will cost $$$$. Then all of a sudden a couple days later or so something else is wrong with the car, geese I'm thinking huh, that wasn't a problem before & now it's back to the shop again. I know now that what my co-worker told me was very true. I feel I now have finally found an honest repair shop to take my car to. I would also highly recommend this auto shop to anyone who is looking for an honest & reparable auto shop on the West-side of town. Thank You, Dale! I look forward to being one of your new customers for years to come.

Reliable, and Honest!! My friend recommended this place to me when my Jeep decided to have a…read moremidlife crisis. I really thought I was about to have a $700 bill, and it ended up being $120. We took out Hyundai here recently because it sounded like death when we were driving it, found out the catalytic converter had been stolen. They sourced a cheaper replacement and saved us a few hundred dollars on the repair bill. I've recommended this place to any of my friends who have had car issues and will continue to do so. More people need to know about this hidden gem!

The only place I'll go. They've been taking care of my one car since 2010 and now take care of my…read moresecond car. Great people, service and prices.

We were on Vacation and of course the Alternator would decide to break down now. So we are out of…read moretowners' looking for a shop. We got our battery and alternator check at Autozone (Mike) was really nice and tested our battery and alternator. The battery check out fine and it was the faulty alternator. Chris suggested Charlie's to help with the install. We arrived here and Kenny help us with the getting our car fixed away. The quote was reasonable and their team was able to fix it in a couple of hours. Kudos to Autozone and Charlies to keep the vacay a happy one and now a nightmacation.