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    Innkeeper Motel

    3.0 (2 reviews)
    InexpensiveHotels

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    Comfort Inn Edwardsville - St. Louis

    Comfort Inn Edwardsville - St. Louis

    (11 reviews)

    Fire manager! Fire cleaning crew and front desk personnel. I wish I could give zero stars…read more Worse experience at a hotel ever. My wife and I checked in on 01/30/26. When we were going to bed I pulled the blanket and sheets back to find blood stains on the sheet soaked down to the mattress pad. (Nasty and a health issue). I called front desk where we were brought new bedding. When we unfolded we found another stain on a sheet. I called again and front desk brought us more bedding. He offered a new room but we already unpacked amd were in pajamas. I had to make 2 more calls regarding people on 3rd floor stomping, running and slamming doors which never got resolved. It stopped around midnight and started the next morning around 4 a.m. I got up the next morning to shower and found that 2 of the 3 towels appeared to have blood on them. Also found something red on the carpet with toe prints. My wife and I went down to eat breakfast on 01/31/26. After eating we approached the dayshift clerk a female. We explained our issues with her. She stated she would get us a refund. She stated she would send it to the manager. I told her my wife wanted to shower but since two of them had what looked like blood on them we were out of towels. She went in the back and brought towels to us. I spoke with Experian and an employee by the name of Robert Heinlein. His story and Experians story were different. Experian stated I was being denied a refund with Robert stating he still needed to talk to the manager and that he will be back Wednesday. On 02/04/26 I had to call the manager Jack Leonard. I explained the situation and he didn't seem to care. I told him how nasty it was to have blood on the sheets and on the towels. Jack told me his employee never offered the refund which she did. Jack believed her making me feel like he was calling me a liar. I told him his employee was lying. Jack got upset I was saying that about his employee. I told him when someone lies they are a liar. Jack told me he wasn't doing anything for us because they offered another room. I had to explain to him we wouldn't have needed anything if his cleaning crew weren't putting blood stained sheets on a bed. Jack was less than helpful and just argued with me. The argument got heated and I told him his employee lied and he wasn't much of a manager for this. Jack never apologized for this and made it out it was our fault and not the hotels. I told him review their cameras when we spoke with the employee in question. We will never visit this hotel again and for everyone I would stay away from them. You don't treat customers like this and it's their fault. Just to be clear we never asked for a refund it was offered to us now they are renigging on it. I also filed a complaint with corporate and the BBB will be next.

    This is a very nice, comfortable, friendly and affordable option in the STL area. This facility is…read morea bit older. It has some peculiar layouts. However, it has reasonably modern decor, well maintained and clean. The host team is very friendly and professional. The lobby was added on to the older facility. It is wide open and welcoming. The check in desks are stand alone and personable. The lobby flows right into the sitting and breakfast serving area. Very nice open concept. The rooms were comfortable and clean and in good repair. Just want you want out of a value stay. They only had one USB port near the night stand. The breakfast was pretty much like everyone else's. Scrambled eggs, sausage patties, yogurt, bagels, oatmeal, fruits and pre-packaged sweets. No salsa but some Texas Pete's hot sauce if that is important to you. Coffee and juices a plenty.

    Seasons Inn

    Seasons Inn

    (21 reviews)

    $$

    Had a tire blowout and needed a place. Lucky to find a room at midnight. Nice hotel located off…read morethe i-70. Quiet location. Lots of parking. Nice little continental breakfast with sausage added on the weekends. Not fancy but clean and friendly. Rooms and the place is showing its age but is very clean. Bathroom was spotless! But the plug was missing in the sink and the faucet was hard to turn. Bed was comfortable and sheets very nice. Front desk lady was very sweet and they had crunchy chocolate chip cookies out. All in all it was a good stay.

    Stayed here over the weekend for a wedding I was in. Had to ring the doorbell to get anyone's…read moreattention, even tho he was sitting around the corner playing on his phone which I could clearly hear. Check in and go to my room - well what I thought would be my room. I open the door and there are other peoples luggage all over, so someone obviously is already checked into this room. I took all my things back downstairs, got a new room and thankfully it was empty. Although they were nice upfront and I do not expect a free stay or anything like that, just something more than "oh sorry" would have really helped ease my anxiety about someone else being able to get into my room later when I left. The room was clean besides the green/pink buildup on the shower head - not something I usually look at but even being 5'1 I could see it when I got in. Also there was duct tape all over the bottom of the bed frame which was odd. All in all wasn't horrible but I would look into an Airbnb if I needed to stay around here again.

    Innkeeper Motel - hotels - Updated May 2026

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