If I could give negative reviews I would. Arrived for our appointment which was at 6pm, John made…read moreus sign an agreement which stated he has no receptionist to wait in the waiting room, we found his office, found the waiting room and waited. It's 6:15 and I called John to let him know we were here in the waiting room and no answer, I left a voicemail. Waited. Called John again at 6:30, no answer, again left a voicemail explaining we were in the waiting area. John didn't call me back until 7pm when our appointment was supposed to be over claiming he was looking for us at 6:20, so why did he not answer my phone calls? Why did he not try to reach out? I emailed them and I'm assuming it was his wife replied and was very very rude to me, insisting it was our fault we don't understand their building and were in the wrong spot when we tried to communicate with them about where we were. DONT GO HERE!

I've had wonderful therapists over the years, but this therapist was the worst I've ever…read moreencountered. Judgmental, defensive, and rude. I'd avoid this practice.

My adult son has been in and out of this facility for various issues including depression, suicidal…read moreideation, bipolar disorder (allegedly), etc. I've never had a problem with a therapist until this evening. If you ever have the misfortune of talking to someone named Austin may God help you. He was rude, condescending, and accusatory. Offered zero solutions to help my son and wanted to blame me for all of my son's issues (which stem in large amount from my son willfully and intentionally not taking his medications). During the phone call I did get defensive as I'm human. I didn't take well to someone being judgemental and making assumptions about me or my life when they knew nothing about me. After 15 minutes of him browbeating me and blaming me for my son's issues he randomly put me on hold because hold music suddenly came on and after a few minutes I hung up. If this is how their "therapists" treat family members then I feel bad for the patients.

Husband went last night in a crisis situation Had a plan…read morefor suicide,they turned him away Thanks for caring

Our whole experience here has been amazing! everyone is friendly and kind. Very easy to talk to. I…read morecan not say enough about the whole staff and the difference they've made. The office is cozy and inviting.

From the owner: Enlightened Mental Health is a group private practice. Our experience enables us to offer effective…read moreoutpatient, individualized, psychological care. We offer psychological assessment. We treat a number of mental health disorders, and provide services for individuals, families, and couples. We also provide supervision experiences for practicum students.

Great for teenagers! We feel blessed to have finally found a good fit for us.read more

Lisa is friendly and nice but is not a good therapist. When I had a mental health emergency she was…read moreunable to direct me to resources that could help. We had a suicidal ideation event in the family and she was unable to discuss this topic and did not actually listen to the problem. She does not listen well and frequently changes the subject when you're speaking on a subject that matters to you. She does not delve deeper into subjects that are a clear cause of distress for you. She still dresses in what appears to be her teen daughter's clothing and has blue streaks in her hair. When it's decided that the relationship is not therapeutic and your cat would be a better therapist, she doesn't help you to find another therapist to see for treatment. She also often discusses material that is not important especially during a crisis. Again, she is very peppy and upbeat but not an effective therapist. She also specializes in addictions and acupuncture for addictions (but she has about 2 resources on addiction on her bookshelf).

Receptionist told me I could text the Dr. When I did, i was asking to try and reschedule because…read morethey wanted payment up front. When he found out I couldn't pay up front, he was real quick to try and get me to go through receptionist. Was rude about it in texts even. Was not pleased with this.

So myself, my grandson and his mother went to a assessment for my grandson at Sycamore Springs…read moreChanges. We left Sycamore Springs Changes that day feeling hopeful that they could help my grandson. Never did I think that what we told them about my grandson and the things that we have been told to do for my grandson to help him would be used against us. Myself being the grandma got turned into DCS a case worker from DCS came to our home the same day our assessment was on. The DCS worker read me the report made on me. It was everything word for word getting read back to me. I was pissed, hurt to the point that I feel like everywhere we turn to get help for my grandson something happens that knocks us back to square 1. When a child has mental and emotional problems and you either get turned into DCS or get turned away you then just want to give up. I don't understand why they did this to us. I don't know what to do now, where to go from here, who to trust with my grandson. When the DCS worker was at our home she seen how my grandson acted and what I did to help control his out burst. She even told me I did nothing wrong and that she didn't understand why I was being reported on. She seen nothing wrong at my home. I have been praying on what to do next and to be honest I really don't know what to do or where to go from here.

From the owner: Sycamore Springs Changes is an outpatient mental health clinic providing intensive outpatient…read moreprograms and partial hospitalization programs for children, adolescents, and adults facing mental health and addiction challenges. Our mission is Changing People's Lives by increasing access to behavioral healthcare in our local community. If you're struggling, you're not alone. Contact us 24/7.