Good and easy to work with front office. Daughter's therapist was very friendly and gave her good…read moretools.

The cabin has an excellent customer service, they provide appointment reminders which are very…read morehelpful. And the location and parking is very convenient as well. The therapy service varies with a therapist. I had some very good experiences and the therapy indeed helped to me to gain some mental clarity and establish personal growth. I definitely felt relieved and inspired. However, I did had an awful experience. I was very disappointed with a couple-counseling sessions with one therapist. After the therapy, I was left with such an overwhelming feeling, which only disrupted my personal life. I felt like the therapist was too one-sided, critical and jumped to conclusions. In my opinion, his approach was not very productive and it further divided me and my husband. This could be just my personal experience though. Nonetheless, overall therapy is beneficial. Just please be direct with them right away if you see any issue with a therapist's strategy. Also, be aware that some therapists are on the brink of retirement and they don't let you know until the end of the session. You don't want to leave hanging after pouring your heart out. On top, these sessions are expensive so make sure full use of them.

This has been a phenomenal place for me to receive care. Morgan Konie has taught me so much. She…read moregenuinely wants to help her clients! Love her! And Maxie and Sherry are great! Also, Mike is a phenomenal driver!!! I'm pleasantly impressed with the level of care I have received! If you're looking for fantastic people and care, the Willow Center is the place to go! You won't regret it!

We have used this facility for our child. One of the very few full service organizations. One…read morevery special program many learn inpatient residential which is DBT outpatient meeting groups for adults and adolescents (separate times). These skills in dialectual behavioral therapy truly help those overcoming trauma a process of steps to reduce anxiety, learn ways to work through things. Their counselors and all staff are top notch!

I have had a very frustrating experience with Creekside Counseling. A family member was seen at the…read moreend of November by Megan Jacobs. We completed paperwork and emailed that at the beginning of December and were told Megan would get back to us. It is now the beginning of February and we still have not heard anything. I've called the office multiple times, only to be told Megan would get back to us. The receptionists also talk over what I'm saying and interrupt me each time I call. Thank goodness our situation is not a true emergency, but it would have been helpful to at least hear SOMETHING, especially since we're dealing with someone's mental health. I am moving on from this counseling center to find a doctor that can actually help us.

Let's be real brief. I have gone there for 16 years. Three times they saved my life. Hope that…read moresays it all.

If you're looking for a caring, compassionate, and non-judjemental therapist, look no further than…read moreLaurel Hicks! I have been going to her for several years now, and she has helped me through a ton of crap! She's non-analytical like psychologists often are. She listens and comes up with strategies to attack your problems head-on. I have nothing against psychologists, they just aren't a good fit for me.

Avoid this entire organization (all locations) - they have gotten "too big for their britches"…read more Although the providers themselves are sufficiently competent they have grown too large to provide acceptable patient care. You WILL experience gaps. With multiple locations you will not be able to contact your provider, everything is automated and you will be leaving voicemails. Those voicemails will either go unanswered entirely or MAYBE be returned after 48 hours. The staff at each location is only in charge of HALF their own job, aka they issue your script and disappear. All subsequent communications/resolutions go to a "med management team" that never sees you, and could care less about timeliness or you in general. Expect your script to be filled out incorrectly, expect to have to call you pharmacy then med management then the pharmacy then med management then the pharmacy....over and over and over again relaying mssges you don't understand bc you don't work in the medical industry - because no one at the office will make the effort to resolve the issue themselves....you better be a great self advocate bc your going to need to fight for your life here. God forbid you get sent to the Danville location - where Evelyn is the face of the front desk. Her mood is unpredictable but immediately evident within the first exchanged sentence. Not sure how a mental health facility can employ someone so openly condescending, pretentious and irritable...the niche clientele is likely anxious...we deserve warmth. Even their HR person "reached out"...but it was just for show...bc she didn't give me her number OR her last name to call back hahaha - just went through the "motion" of calling - likely to show her boss my number on the caller ID as "having done it". They are just SO careless. I'm so tired of the nausea and vomitting I'm subjected to monthly bc they can't make two scripts of Prozac meet. Avoid. Avoid. Avoid!!

I was a patient for 9 years with two different providers, and both were terrible. In addition, the…read moreoffice staff is incompetent and dishonest. Communication is severely lacking, and it's very disappointing that people who are supposed to treat mental health issues only cause more of those issues for their patients. They lied and said they took my debit card off of my son's account and continue to charge large amounts to my checking account without warning. The office manager even lied directly to me about removing it. Don't waste your time here. I got a second opinion and was the healthiest I'd ever been TWO WEEKS LATER. Speaks volumes.

I have really contemplated whether or not I wanted to rate this kind of business but, I realized it…read moremight really help other so here it goes! The staff has always been kind and compassionate. From the front desk to the nurse, the doctor and the therapists all have treated me with respect and dignity. All staff are very knowledgeable about eating disorders and how to treat the whole person and not just the disease. I have seen two nutritionists, a psychiatrist, two doctors, two nurses and a couple of the therapists. I have been in their outpatient and PHP programs and I would say the care I have received only improved over time. I would highly recommend seeking treatment here as a first stop or as one of your stops in your recovery journey. I am constantly impressed by their care and have felt supported every step of the way.

The Charis Center treats the whole patient. If you are dedicated to your recovery, this is the…read moreplace to be. It is so hard to find specialists in this area, so I am grateful that this is located so close to my home and business. I see a Psychiatrist, a Psychologist, an Internist, a Dietitian, and a Family Psychologist at the center. I also attend group therapy. The recovery process takes a lot of time and effort, but it is worth it. I have been a patient at Charis for almost 9 months so far. I am not sure when my journey will end, but the visits reduce in frequency over time.