Nevin was very helpful and knowledgable. He explained what was going on with my air conditioning…read moreand he showed me what he was doing during the process. He diagnosed the issue quickly and correctly and did some maintenance and work. Now everything works great. I will be using Jeffries in the future whenever issues arise. Bob & Rene Doucette

Called in for an appt yesterday afternoon. Called off work to stay an additional day to…read moreaccommodate. Even told the lady I picked them because of their good yelp review. It is 1:30 PM and I have not heard anything from them, so I call. They are booked up until June 30. They must've missed the message or not got to it yet. Do not recommend .

What a pleasure to have a company show up on time, do their work properl, and not over charge for…read moretheir services. Before you get your head ripped off by another plumbing company, do yourself a favor and get a quote from Daniel Brown Plumbing. Jansen and Devin did a great job. This is the only plumbing company I will use in the future. You should try them.

We needed a new water heater installed. I left a voicemail last night. This morning at 8am I got a…read morecall from Joshua. After a few questions he gave me a quote over the phone and an ETA for service. I called some of the other BIG guys and they wouldn't give me a quote and could barely guarantee a time frame. Daniel Brown Plumbing had the entire installation done in just over an hour with zero issues or up-selling of services. I will forever recommend and utilize this company for all my plumbing needs. 5 stars is an understatement.

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

I had this company out for what should have been a straightforward shower cartridge replacement,…read moreand the whole experience left a bad taste. To start, the plumber was friendly enough, but within minutes of arriving, he pivoted straight into trying to sell me a $5,000 water softener system. I don't know when every service call turns into a retail sales pitch, but it's exhausting. I declined and asked to stick to the actual issue. From there, things got worse. Before even inspecting the cartridge or looking behind the wall, he began suggesting a much more invasive (and expensive) solution involving cutting an access panel into my bedroom wall and potentially replacing surrounding plumbing. Again, this was all before any real attempt to diagnose the problem. When I pushed back and said I just wanted the cartridge replaced, I was quoted around $500. High, but fine. Then, after about 30 seconds of trying, he claimed the faucet "wouldn't come off" and immediately went back to pushing the wall-cutting option. I decided to hold off and take a look myself after he left. The faucet was stuck, sure--but with a Dremel, I had it off in under two minutes. A quick trip to Lowe's, about $150 in parts, and an hour of work later, everything is fixed. No leaks, no wall damage, no unnecessary upsell. End result: I saved somewhere between $350 and $1,000, depending on which route they were trying to steer me toward. I don't expect miracles, but I do expect an honest attempt to fix the actual problem before jumping to the most expensive option. This felt far more like a sales call than a service call. Would not use again.

Early Saturday morning I discovered water flooding the laundry room of my significant other's…read moretownhouse and realized the water heater was leaking. I turned off the water supply rendering the condo with no water. Now what? Who do I call in Lexington, a town I'm not that familiar with much. She called her sister in Versailles but her recommendation of a past plumber she had used previously was closed for the weekend. So I did a search on Yelp first, skipping over a couple of plumbers with some not so good reviews and found Bluegrass advertised as being 24/7 and Shonda C.'s review listed first. She is in my friends list and I trust her reviews. I also saw photo's of the business owner and his family, plus some of his past work, indicating to me I was looking at an honest man. But to be sure, I utilized BBB for a background check and found zero complaints in the past year, an A+ rating and that they were BBB Accredited. So I gave them a call. Ron answered the phone at 7:52 am on a Saturday. This was a huge indicator to me I was going to be doing business with a good company. He told me he had one customer ahead of me but that he would be over between 11:30-12:30 and that he would call thirty minutes ahead of time to let me know he was on his way. He called me back at 10:26 am and arrived in 15 minutes. He assessed the work to be done, quoted a price, then left to pick up a new water heater and associated parts & pieces and arrived back around an hour later. I doubled checked with my sister, who owns five houses, on his quoted price and found he came in little bit less than her prediction. Ron and his son, who was helping him, installed a new water heater, and upgraded the water pipes and gas line, along with new valves on both, to meet today's codes. He completed the work in two and a half hours. We were completely 100% satisfied with the work, his timeliness, consideration of cleanliness and knowledge of his trade. Would not hesitate to call him again for any plumbing needs.

Our kitchen drain clogged somewhere deep and was backing up. I saw the ratings for Bluegrass…read moreRooting and decided to give them a try. Ron came out and cleared the pipe in no time, left no mess, and charged a fair price. He was super friendly, nice guy. Glad we could hire a locally owned small business that cares.

Barry with Plumbing Pros was suggested to me several years ago. I am happy to say that Barry is the…read morebest plumber we have ever used and we feel that he is trustworthy and does not price gouge. Plumbing Pros don't ever let Barry go!

I recently purchased a home and had plumbing issues. After calling 10 different plumbing companies…read moreon Thanksgiving eve, Barry gave me a call back and said that he could make it to my home but it would take a little while. He came to my home at 9:30 PM and stayed until my drain was open even though he was due to go on vacation that evening! I felt relieved that Barry let me watch him work and told me what he was doing step-by-step and then gave me advice about what he thought the actual problem was. Well, I had to call them again just before Christmas for the same drain and found out that I had concrete piping that was causing the plug. Barry walked me outside and show me what to do to locate the drain and offered to come and help me replace the sewer lines on the Saturday after Christmas! The Saturday after Christmas folks! And his pricing was excellent. I don't have enough kind words for the generosity and the help that Barry has given to me. I refer him to everyone, and I will continue to use him in the future.

The technician was very courteous answered any questions I had was prompt and very niceread more

From the owner: We are a locally owned and operated business, specializing in preventative maintenance for HVACR &…read moreplumbing equipment; Think of it like an oil change or a yearly checkup at the doctor’s office. Preventative maintenance such as system checks, coil cleaning, water heater flushing, etc. can and will make your systems run longer and can prevent costly repairs. We offer competitive pricing, not just for maintenance but for installation as well. Ask us about our special offers for water heaters and mini splits. Please call today to schedule your appointment.

Finally found a plumber that fixed my drain. My kitchen sink has been slow for years. I called…read moretwo plumbers in the past and they seemed to be afraid to do anything other than using the drain auger but still charged crazy money. I used the same auger and got nowhere. I needed someone who could do better than what i could do. I gave it one last shot and called Hornback . And thank goodness I finally found someone who wasn't afraid to bend down under the sink and not tell me they had bad experience and they couldn't use the jetter. They can just get outta here with that!!! Joshua arrived on time and cleared the drain and he used the jetter! My drain has never worked this well. Thanks and great work, Joshua!!!

Lucas has been out to the house twice for two different issues. He has been patient, kind,…read morethorough, and informative. I will specifically request him anytime that I need services.

Epperson is a great business, they do perfect work on time as requested. We use their service for…read moreany project we have for our clients, plumbing, electrical etc. always with great results.

They are Honest and Trustworthy! Had a Problem on Saturday and was looking for a Plumber. Found…read moreEpperson on Line and the Owner, Chad, Was Honest and Truthful. Told me the Cost and I decided to Wait till Monday. He sent OUT Jessie and Within 20 minutes Fixed the Problem. Chad said it was WAY to expensive , Wait till Monday and I did. Jessie came OUT and 1 2 3 He Fixed the Problem and We had a Washer and Dryer Back. My advice IF! There is a Problem that YOU cannot Repair Call EPPERSON and Ask for Jessie! Great Job and Honest!

After 20 years (new build) with a RHEEM HVAC installed by Strack we decided to upgrade and replace…read more The current owner was one of the original installers. Reviewed three competitive quotes. Strack quoted a high end REHEEM multi stage replacement at the lower cost end, of the other two quotes for their lower technical equipment. Installation? Four techs arrived, two inside two outside. One day completion. Modified duct finishing, condensation plumbing, fit - finish inside and out all top shelf and very professional. Additional add on equipment (thermostat, condensation pump and cut off switches) all top of the line. Our power bill reflected and significant drop in cost. Strack - RHEEM quality investment. Happy, Happy, Happy.

Our A/C/ Heat pump quit working at our vacation home here on the lake, called strack on a holiday…read moreweekend and within 3 days we had our 23 yr old heat pump system replaced at a great price and great quality of work. i'm glad to say the following weekend was hot hot hot but our new system functioned flawlessly, Thanks again Strack HVAC for a job well done and you will be getting endorsements for you in the future!!!! looking forward for another 23 yrs of operation !!! Thanks Again, Charles Welte