I took my boyfriend here for his birthday and we had a lovely stay.
Calling this place a B&B is a bit of a misnomer, really, as we had an entire portion of the house to ourselves, with our own separate entrance. Our lodgings opened out onto a balcony which overlooked an extensive garden, a historic pub, a golf course and a lake. It was a beautiful view and our living quarters were luxurious.
The four-poster bed was stunningly comfortable and about four of them could have fit into the giant-sized bedroom! There was a sofa beside the bed opposite the gorgeous French windows. There was an infinite amount of storage space for all our items. The bathroom had all necessary provisions and there was something about the water pressure in the shower that made it it the best shower ever! (I can't quite describe it!)
The living room had a sofa, an armchair, coffee tables, a giant-widescreen-plasma TV, plenty of reading materials and lots of much appreciated kitchen items such as a toaster and a Keurig machine.
And the heated swimming pool! This was included in the price and reserved for our use only! Absolutely amazing. It was a lovely feeling heading out into the bitter cold for dinner, knowing that we would return to such a luxury!
The combination of all the above ensured that paying $125 a night was truly superb value.
That being said, there were a few things that made our stay less than perfect:
Making a reservation was difficult. Numerous phone calls and emails went unanswered. I was then told to call at a specific time, at the owner's convenience.
The B&B kindly offers two rates. One ($125) for no breakfast, one ($140) with breakfast included. As I booked in advance of a surprise trip for my bf, I wasn't sure - when booking - which option he would prefer. When I spoke with the owner to make my reservation, I asked if we could let her know upon arrival which option we would prefer. I was told this would not be a problem and they would accommodate our request either way. When we arrived, we were told that it was too late to request a breakfast, as the owners had made personal plans for the weekend. That's fair enough, but it would be nice to have been told in advance. We didn't have a car and there were no breakfast places or convenience stores close by. I'd be lying if I said this didn't put a dampener on the weekend.
After our initial welcome and tour of our section of the house, we didn't see the owners again. This wasn't a problem in itself (although I'm sure some would have a security issue with it), but it meant that when we had some small inevitable questions (''What's the wifi password?'' ''Other guests complimented your wide selection of DVDs but we can't find any DVDs, can you let us know where they are?''), we had no way of getting answers. We knocked on the door leading into the owner's section of the house, and called the number provided, but no answer - all weekend.
I would still happily return to The Inn By The Mill - it is a beautiful, romantic and luxurious B&B and I feel anyone would feel privileged to stay there. But much as I hate hate hate to criticise family-run businesses, I felt that customer service was lacking slightly.
Solidly four-stars. read more