Honest advise when timing belt or transmission oil do not need to be changed, as the dealer…read moreinsists. Reasonable pricing and reliable work.

I have been using A-1 auto since they opened. They are always the lowest priced in the area. They…read morealso are very honest in answering any questions as to whether a repair can wait or not. If you are a AAA member, you get a 10% discount on labor up to $50. Support this local family owned business, they are the best!!!

My wife and I were stranded in a parking garage with nails in our tires. We have AAA and are…read morepremium members but after hours of trying to work with them they basically told us we were on our own since they could find a tow truck or any service to help us. They told us we would have to call around locally ourselves. We finally talked with a local garage that put us in touch with Rob. He came almost immediately from 40 mins away to help us in the garage. He was able to repair the tire on site. It was such a relief. He is very attentive, operates with a sense of urgency and seems to truly care about his customers and taking care of them. He is also a pretty nice guy. Highly recommend. Thanks again Rob you saved our vaca!

From the owner: We pride our self on 24hr availability, being prepared with a wide variety of tools to excel and…read morecomplete jobs where others may have failed to complete, friendly service and fast response time via phone calls or text

Allen was a tremendous help today. I live in Massachusetts and was purchasing a used car in…read moreConnecticut. It was last minute, but I found some mechanics listed on yelp who said they did mobile repairs and reached out. Allen was a great communicator and his price was fair for a pre-purchase inspection. He arrived exactly when he said he would and walked me through a multi-point inspection of the vehicle. He explained what he was looking for and how he determined if there was a problem or not. After a thorough check of the physical car, we went for a test drive and Allen again helped me understand what any areas of concern might be as he was carefully assessing the vehicle. He helped me find a few issues that were relatively minor. At the end we reviewed the inspection and discussed what the market value for the vehicle might be. I was fortunate (lucky) to find Allen available on such sort notice and am glad that I chose him for my pre-purchase inspection. I'm not sure I would have felt as confident in my choice to purchase the vehicle without Allen's expertise.

A false review? When an individual is sent through yelp to your service center and you inquire to…read morethem about their vehicle and they inform you of the problem and you never respond back to them after they tell you what the problems are and they are waiting for response and you don't get back to them and then they need to find another shop......that is poor customer service......but I did see that you had the time to say it was a false review. That speaks volumes.

They are closed However, they did message me back to refer…read moreme somewhere else close! They are closed However, they did message me back to refer me somewhere else close! I ended up having a friend do the e work!

On 2/27/19, my 2009 Ford Mustang was examined by Rich's Service Center LLC, and Estimate #9855 was…read moregenerated. This Estimate documented the need for the following replacements: (1) the oil pressure switch, thermostat housing, and power steering pump. On 4/10/2019, Rich replaced the oil pressure switch and thermostat housing. Immediately upon return of the Mustang, the oil-pressure gauge began to intermittently shift from E to F and the dashboard oil-pressure icon illuminated as well. On 4/15/19, the Mustang was returned to Rich's, to remedy the issues of the gauge shift and icon illumination. Bethany Silvia informed me that the problem remained and the condition of the Mustang was my responsibility. On 5/10/19, my wife was driving home, during which the Mustang began a "rat-tat-tat" sound that gained volume. She was less than a mile from Rich's and managed to drive there safely. On 5/14/19, I was informed by Rich that there was a problem with the Mustang "deep in the engine." I then picked up the car from Rich's and drove the Mustang across the street to Karns Automotive Sales & Service, for a second opinion. On 5/15/19, Dan Karns called and indicated the cause of the loud engine noise was the fact that there was no oil in the engine and no reading on the dip stick. Dan added five quarts of oil. The internal noise persists, and the car cannot be driven. A new engine is needed.

THESE FOLKS ARE THE GREATEST! I broke down on Easter Sunday 2018 on I95 Near Lyme CT. The towing…read morecompany suggested the card be dropped off at European Auto. I had my VOVLO XC90 dropped on a Sunday and 4 days later the cars was running like new. Prior to the car breaking down on I95 - I had a series of electrical issues that been causing my car to malfunction. I had been ripped off for several thousand dollars by VOLVO dealers for while and got nothing fixed for the money. The breakdown that weekend brought me within 4 miles of this fantastic shop. John fixed the problem for $300.00 - I almost begged the man to charge me more. Imagine breaking down and having your car taken to a complete stranger for repairs? The 1st thought is - I am going to pay up the nose for this one! I would have paid triple for what this man did for me that day. I reside 75 miles away from this shop but If I ever need anything done to my car I will not hesitate to make car to John for an honest fix! I know its 7 months since the break down - but I just couldn't believe it was that simple and cheap (just felt to good to be true). I just had to give it time to realize he did in fact fix my car problems 7 months later. Sometimes things are as good as they appear! Carlos

A BMW only shop but they really know their stuff. They explained the issue in detail and actually…read morehad a spare part (turbo) where he showed me what the issue was. They gave me a detailed list of things that were needed now and likely in the next few months. And also suggested that the car may not be worth the investment. I was impressed

This was my first time here. The customer service was excellent- the gentleman at the front desk…read morewas friendly and worked hard to meet the needs of the customers. I had an 11:00 appointment for service and I was out shortly after 12:00- surprisingly fast. I also liked that they did not try to upsell by telling me I needed all of these additional services that were not necessary. I appreciate that honesty. I'll definitely be back!

Most straight forward no BS automotive repair place in the area! Excellent service at competitive…read moreprices.

Now closed due to the owners retirement…read more I'm back to doing my own work on my vehicles as there isn't anybody as good as JMS in the area anymore.

JMS has been great. I've brought my 2007 Honda Civic to them on a number of occasions and they have…read morebeen great to work with. In addition to providing quality work at a fair price, they are friendly and provide great customer service. I will continue to use them for my automotive needs.

Saw a similar review from a Yelp reviewer. Had a brake issue on a Saturday. Not sure if it could…read morekeep until Monday when I could take the car to the Dealership, I checked Monro website and saw several appointments for the afternoon. Making the appointment was easy, thus the extra star. But when I went to this brake service store for some brake service they told me they could not do the work that day. That they were busy. I understand places being busy, but it would have been nice if they took all those appointments off their website so the customers knew if the appoinments were valid.

I would highly recommend this location. Mike and his sister went above and beyond to help us out on…read morea holiday weekend. They turned a dangerous car rental experience into a wonderful weekend by getting us back on the road super fast and efficiently and were very generous, kind, funny, and helpful. thank you!!!