BUYER BEWARE, DO NOT USE INLET CUSTOMER BUILDERS!!! After signing a contract for a patio extension in early February 2026, and giving Ron a $8400+ Deposit. It all sounded great until NO WORK was ever started nor completed. Delay, delay, and a lack of communication from the business Owner Ron. After waiting and waiting for weeks on end for someone to actually show up, I had to cancel the project for one week, then exactly one week later gave Ron the to approval to restart the project May 7th. Only to be told by Ron that due to the one week pause they signed up 4-5 other projects which sprung ahead of my project, resulting in more delays and more lack of communication. After waiting several weeks, I went to there office to express my concerns which fell on deaf ears with Rick the office manager. Finally I received a text from Ron on June 2nd stating we are "in queue" and should start next week. After several more weeks of no communication, now June 15th still No Show, No Workers, No Communication. Now mid - late July still No Show and No Communication. I finally had enough their excuses , a broken foot, Ron's out of town, they wrecked their van, etc. I finally said enough is enough and cancelled the contract and asked for my Deposit back. Then I got a letter from Ron's attorney stating they will no be returning my deposit!!! Over $8400+ wasted with Ron and Inlet Custom Builders!!! No work ever started. No worker ever stepped foot on to the property to actually start working, absolutely nothing done. BUYER BEWARE AND DO NOT SIGN A CONTRACT WITH INLET CUSTOM BUILDERS. read more