Had a wonderful experience with each staff member at NEPA Geeks. They were all professional,…read moretreated both my 97 year old mother and I respectfully without being condescending. Although this was a stressful situation for us, the techs made certain my mother felt comfortable after the computer was reinstalled. They were so patient! I highly recommend!

Every time our computer needs to get fixed. Or when a iPhone screen was broke NEPA GEEKS fixed it…read moreASAP. And with in reasonable time and rate. So happy they are in mountain top.

I took a laptop in for the fan to be fixed, I was told I would be called the next day with an…read moreestimate. No call so I called her. promised a call back the following day and again no call. for a third time I was promised a call and didn't get one. 8 days later they said come in the fan is fixed. I get home and although it was not as loud as before it clearly was not completely fixed. I had to take it somewhere else. I also paid $35 for a laptop charger and they never gave me.

Go somewhere else i was charged 100 dollars to fix my PlayStation picked it up went home didn't…read morework after I was told it was all good took it back was told they will check it out 30 days later after me calling twice a week was told hey hey gonna cost u another 100 bucks. So I said no and left this was my 8 year old daughters system she has been asking me for 45 days when her system would be fix not sure how people like this sleep at night there just about the money my advice find somewhere else to fix your electronics

Courteous and helpful, these employees are outstanding and their work is good. My iPad was…read morecompleted sooner than estimated.

I started my quest to fix my Ipad Air at Best Buy. Geek squad person made it known that Apple…read morecharges the cost of the Ipad Air being that my device is not under warranty any longer. Next stop was to iDropped in Edwardsville. The young man came to the counter, after telling him my issue he asked if I did a hard reset. Of course I did not know how (I'm a desktop gal). Went ahead and did it for me. at no charge. Only thing he requested for payment was a good review. Thanked him. Went around the corner and ordered them a pizza for his kindness. Sincerely grateful for him saving me over $1000.00. Kudos to iDropped!!!!!

Called spoke to Tom! Asked if he was busy said "I am always busy but have the time!"…read moreStopped in explained my situation and he solved it before I was finished explaining! Our laptop is now good for another year until we want to replace it! Will speak to him before we purchase new or refurbished again. Always give good advice. Thank You Tom!!! Glad to give you a Great review!!

When I came in to the store I asked about replacing the screen for my laptop that is touchscreen…read more Instead of just treating me like a paycheck - the lovely workers informed me that they could in fact fix my laptop but problems may arise because it is touchscreen. They suggested I talk to HP and see what they could do for my laptop because they did not want to see me have other problem than a cracked screen. As a young adult in college, it was nice to see someone not try to take advantage of my lack of knowledge and want to genuinely help me out. I will definitely be back if there is any problems again!! Go visit, they will take care of you and help you find the best solution.

The diagnostic was thorough and professional. The repair (screen replacement for a MacBook Pro) was…read moredone professionally and quickly. I thought I was finished with my MacBook when it went down with a black screen, but PC Doctors gave it a new lease on life. I am very satisfied with their knowledge, skills and price charged for the repair and recommend them highly

From the owner: "We Make House Calls"read more