Correct diagnosis of the problem (black screen). Screen replacement. Thorough analysis and…read moreprofessional repair of the problem. Cost of repair was very reasonable.

I believe this shop is the most under-rated of all businesses. My son is a Professional…read moreStreamer/Content Creator on YouTube. Brought his computer here 2 years ago to be rebuilt. They did an amazing job. However I would like to review the most recent experience(Nov. 2023) I called a few weeks ago, spoke to Vinny about building him a brand new monster PC. A streaming computer second to none! He referred me on what parts exactly were needed to buy to build this, we brought everything to Vinny upon arrival. He actually came in on his DAY OFF Thanksgiving weekend to build and complete this for him. He was so passionate about it, spent hours upon hours and treated it like he was building his own PC and made sure it looked FLAWLESS! He did an outstanding job. This guy deserves a huge raise. He is an exceptional employee who went out of his way to make sure we were happy! He is the one employee that management needs to keep their businesses running smoothly! Ty Vince! Ltkrazy said you are an engineer of PC building and anyone looking for an amazing computer build should find you! Thanks again! Pics attached!

Needed computer service ASAP and Diamond City IT was there so quick to fix my problem. Have used…read morethem several times since then. Very professional and courteous technicians‼ Highly recommend for all your IT needs.

The diagnostic was thorough and professional. The repair (screen replacement for a MacBook Pro) was…read moredone professionally and quickly. I thought I was finished with my MacBook when it went down with a black screen, but PC Doctors gave it a new lease on life. I am very satisfied with their knowledge, skills and price charged for the repair and recommend them highly

Professional diagnosis of my MacBook Pro (black screen needed to be replaced). Spent time to…read moreexplain the process and completed the repair expeditiously and fair cost. Also got a veteran's discount. Very happy experience. Highly recommended!

I'm giving a 5 star review because of what Bob DIDNT do for me…read more My hard drive was brought in for some repairs. There was a laundry list of issues that could have been causing it. Like most places, there is an initial charge to even look at the hard drive, and a no-promises understanding moving forward with the repairs from there. Long story short, Bob went above and beyond to help me. He did some initial diagnostics and gave a probably-too-honest-assessment that there was only about a 10% chance the thing could be fixed even if he did take it in. It's a major bummer that my hard drive is probably done for but it's a major relief that I'm not also out another $100 on top of my already bad luck! Honest shop. Fair assessment. Great service. Thank you Bob. Much appreciated.

Had a wonderful experience with each staff member at NEPA Geeks. They were all professional,…read moretreated both my 97 year old mother and I respectfully without being condescending. Although this was a stressful situation for us, the techs made certain my mother felt comfortable after the computer was reinstalled. They were so patient! I highly recommend!

Every time our computer needs to get fixed. Or when a iPhone screen was broke NEPA GEEKS fixed it…read moreASAP. And with in reasonable time and rate. So happy they are in mountain top.

Excellent service repaired my grandsons computer screen at a fair cost and took very little time…read moreget it back right away

They went above and beyond expectations to fix my phone and got it back to good operation on two…read morevery difficult repairs, even though it's an old phone. Chuck showed himself to be an insightful diagnostician. Great service and very honest.

Tried to rip me off. I brought my computer there to fix my power jack...he said he NEEDED to check…read morethe hard drive and it was standard to check the hard drive no matter what was being fixed. I said theres nothing wrong with it except the broken power jack.. Insisted on having my password to "diagnose" the hard drive when the computer works fine and gave me a hard time when I refused. He then said well if I have to solder the power jack it would be over a hundred bucks. I did not leave my computer with him..

Custom computers work is nothing short of excellent. When I found my computer sick with a nasty…read morevirus, thst made light work of my antivirus software, these pros turned it around and made light work of the virus. Thanks for all your help guys.

Called spoke to Tom! Asked if he was busy said "I am always busy but have the time!"…read moreStopped in explained my situation and he solved it before I was finished explaining! Our laptop is now good for another year until we want to replace it! Will speak to him before we purchase new or refurbished again. Always give good advice. Thank You Tom!!! Glad to give you a Great review!!

When I came in to the store I asked about replacing the screen for my laptop that is touchscreen…read more Instead of just treating me like a paycheck - the lovely workers informed me that they could in fact fix my laptop but problems may arise because it is touchscreen. They suggested I talk to HP and see what they could do for my laptop because they did not want to see me have other problem than a cracked screen. As a young adult in college, it was nice to see someone not try to take advantage of my lack of knowledge and want to genuinely help me out. I will definitely be back if there is any problems again!! Go visit, they will take care of you and help you find the best solution.