I don't usually take the time to write reviews, especially for places I've genuinely enjoyed…read morevisiting. I loved coming here and always appreciated working with Rihanna. However, after they recently installed a new system, I started receiving an unusual amount of text messages, sometimes two per day, since March. With my appointment coming up this week, I simply wanted to make them aware that something might be off with the system. Instead of a constructive response, I was met with arguments and harsh replies, presumably from the owner or an assistant. When I mentioned that maybe I should consider canceling my appointment, they took it upon themselves to cancel it without further discussion. The entire exchange was unprofessional, curt, and certainly not how I would expect a loyal, monthly client who tips generously to be treated. Their response was essentially, "We'll solve the problem by canceling your appointment." That's not a solution.it's a poor attempt at damage control. I wouldn't recommend this place to anyone based on that experience. What they didn't expect was that I'd be able to find another salon just around the corner, with amazing reviews and no issues booking an appointment within minutes. To whoever is managing the phone or client communication: I suggest putting the phone down, taking a breath, and thinking carefully before responding in such a dismissive and unprofessional manner. I am happy to share our text exchange, there was no disrespectful or unprofessional behavior on my end

They perform the most exquisite lash extensions Charleston has to offer. From the relaxing…read moreatmosphere to the reclining chairs, booking and check out is a breeze as well. They even have a location on Johns Island right off of Maybank Highway!!

Marcella was so helpful and kind. All of her suggestions were spot on and she made me feel…read morecompletely comfortable for my first eyebrow threading. I'll definitely be back!

I had a facial and a waxing by Marcella. She was friendly, efficient, and made me feel comfortable…read moreand relaxed. I walked out of there feeling great. I made sure to book my next appointment before I left. She's AMAZING! I'm so glad the reviews were spot on. I can see myself becoming a regular at MBB.

5 stars. I had…read moreeyebrow threading and tint, along with an eyelash lift and tint, and I'm so happy with the results. Everything was very affordable, and it made such a big difference. Everyone there was super nice, and the whole experience felt comfortable and welcoming. Enid did my services, and she was absolutely wonderful--so kind and made me feel completely at ease the entire time. I will definitely be returning and highly recommend!

by far the most amazing salon i've been too. I enjoyed Enid as my brow artist she was so Lovely &…read moremade me feel 100% better about myself. Enid keep doing what your doing :)

I received a Lash Lift from Sarina. It was my first time, and she walked me through each step and…read moremade sure I was comfortable throigh the whole process. Very personable and engaging to talk to. I love my results, and I hope you do too!

Incase you decide to get your brows done but this extremely unprofessional person .... yeah i have…read morehad numerous consultations with over 20 people... all telling me i need removal and that is 150 a session and i need 3 . Pretty horrible when i don't see where my 750 dollars went other than tears .... please save your face and go else where !!!!! I'm so embarrassed of my face and i still have to draw my brows on every day because they are so messed up and 2 different shapes . My 9 year old can do a better job . Run!!!! I am too embarrassed to post my brows on here but if you message me I'll be more than happy to send you a picture :) good luck hunting !

If you are looking for the most amazing lash extensions in Charleston, then Bailey Brown (Woodall)…read moreshe got married. I lost most of my eye lashes due to a medication I was taking. I have seeing Bailey for a couple of years now. She is very thoughtful with her clients, from the moment you walk into Charleston Lash and Beauty you feel pampered. When you get to Bailey you already feel peaceful and pampered. And the magic she has worked with my lashes is nothing short of miraculous! I get so many compliments on my lashes. It is amazing how going from very tiny lash to dark full lashes gives you such an emotional confidence. My Hairdresser is Emily, she is so talented, she can go from working on someone with hair extensions. To someone like me with super short, very short hair. I feel like a princess when I leave Charleston Lash and Beauty. Give them a go, you will not be sorry!

Amazing cut and color by Emily! Salon is super clean well laid out and comfy. Stylist very…read moreprofessional and takes pride in her work. A little pricey, but well worth it!

Service was good. They did exactly what I requested. It was very busy when I went. There were about…read morefive stylists working all at once. The staff were really friendly and welcoming. Parking is a bit difficult. I ended up on the 5th floor of the garage. It's free parking so can't complain too much! There are other shops within walking distance which makes this a great location. The owner came by and chatted. That was very nice and made me feel welcomed.

They did an amazing job coloring my blonde hair. She even gave me a treatment to give extra…read moreconditioning to my hair. My only recommendation would be to Listen to the customer. I tried to explain to the owner that I have to get my roots done every 4 to 6 weeks. She argued with me and set my appointment for two months out. Now it's January 4th and my roots have really grown out and need to be done. Well, my appointment isn't until Jan. 17th. I'm not happy.

I've had two different technicians here and both have been amazing. The inside has been recently re…read moredone and looks clean and sleek. My brows have been perfect and I'm so happy to finally find a place that gets them just right! Unlike most places the wax doesn't break my sensitive skin out. I recommend Kayla, and getting the package to save money if you're always getting waxed (but three get one free)

I happened to park in the back of the store without realizing it so I entered through the back &…read morenot the front. Since I didn't realize it was the back door, I waited back there for 5 minutes for someone to come and greet me. The door chimed when I walked in and the door was unlocked so there was no indication that I was actually walking in the back and not the front. I walked up the middle aisle to see if anyone was there and saw an esthetician lying on the table in a wax room that I passed. I stopped and asked "did I walk in the wrong door?" No response. I kept going until I reached what I realized was the front. I didn't know it at the time, but the woman lying on the table that ignored me previously was to perform my bikini wax. I had to wait another 15 minutes for her to be ready for me. I assume she must have been on a break...which is fine...I have no issues with that. But another esthetician came out while I was waiting and offered to the woman up front to take care of my wax and the woman at the front told her no, that I was waiting for Kayla. Technically I was but I was a new client so I just picked a name when I was booking it online and it would have been nice to be asked "hey do you want to go ahead or would you rather wait". I would have most certainly gone ahead with the woman that was ready for me. Meanwhile, while waiting for Kayla to finish her break, the woman up front had ordered food and proceeded to eat while I was waiting, never having me fill out any sort of paperwork even though I was a newbie to this facility, which she knew because I told her when I checked in. She took a few personal calls as well which was very awkward & well honestly unprofessional. Finally, Kayla was ready...she came to get me and took me back to the room to be waxed. While she was in the room she asked me to disrobe from the waist down, leaving my underwear on. Um WHAT?!? She told me this was standard procedure. Never have I had an esthetician IN the room when I am undressing, nor have I ever had one tell me to leave my undergarments on. Fortunately for me this was my first time at the facility so I ended up getting my wax for free but I would certainly not waste my time going back. I had to stay after mt appointment was over to fill out the paperwork that I should have been filling out while I was waiting. Do yourself a favor & go right across the shopping area to European Wax Center...I have been there since visiting Ultraskin and they are FAR better in all aspects.

This was my second visit to this nail salon, and they are amazing. On the last visit my nails…read morelasted over four weeks with no chips. They really take their time, and do an amazing job.

Always such a great experience. Friendly and knowledgeable staff, and they truly take the time to…read morenot destroy your natural nails. Appointment based which is also super nice so you know you have your allotted time.