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New York, NY

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Ink 48 Hotel

3.6 (622 reviews)
Open • Open 24 hours

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The cool backdrop where reception is
Tiffanie T.

Great hotel with lovely rooms and views. About a 10-15 min walk to the subway yet still very central to broadway and Times Square. All the staff was always so friendly no matter what time of day and the cleaning crew was always offering to clean up or always asking if we needed anything. The bed was comfortable, the shower and bathtub were wonderful, I personally loved their shampoo and conditioner. The room was also very roomy and spacious for our things to fit. The bar had a wonderful city view that I highly recommend you check out! This place was great and I would stay here again on our next trip!

Broken light, room was dirty, they do not clean very well. If they skimp here what else they skimp on.

2 star at best only because off how close it is to the cruise port. I will never stay here again I'd rather pay for a lyft driver to drop me off next time. Its a party hotel and thats it. Club next door is so loud if you stay on the 48th street side good luck. I will say the beds were nice and the sheets smelt great which so be a standard anyway. I can only speak about my room obviously its the only place I had. I will never stay here again.

Marks on walls
Renata C.

If I could give this 0 stars I would. There were cockroaches in the halls the towels were wet upon entering the room. The pull out coach had blood and dirt on it the chairs had stains all over. The front desk was horrible with checking in. Checking out it took over an hour to get our car. Trash honestly HORRIBLE.

View from the room
Alex H.

Middle of the road. Pretty good, could have been better. Rooms & options for rooms are mostly great except for a few things. There was a wet spot in the floor and a few other strains. We thought the spot might be from the steam cleaner except, the spot never dried. It was almost like an oil. Told the front desk and they just kind of acknowledged it but did nothing about it. Steam cleaning the floors in manhattan is so important because you are literally out walking around in horse poo on the sidewalks all day among other unpleasant things. Honestly it's kind of uncommon to have carpet a lot of hotels have tile. We ran the tub just so we could soak our feet. There was some kind of residue in the tub, maybe some kind of comet powder cleaner, despite rinsing the tub multiple times the residue kept being super visible in the tub so we gave up. Everything else was clean, but I'm guessing they don't steam clean at all and the attention to detail could be better. Rooms were okay, I didn't get the room I booked because apparently my capital one 3rd party booking site had been provided with the wrong photos of the accommodations. Despite that, the views were decent. The hotel breakfast/lunch restaurant as well as the dinner rooftop restaurant and bar were extremely pleasant and the food and service were great, but both had very limited menus. The concierge staff were friendly. Overall I would stay here again, but perhaps I would book a suite, hopefully they take better

Lobby bar
Na H.

Came for a two day stay for an event near this hotel. Ink 48 hotel is located in the Hell's Kitchen area of NYC. It is within walking distance to Times Square (~15 minutes) and Moynihan Train Station (15 minutes by car). The Manhattan Cruise Port is a block away, which makes it a perfect location for a pre-cruise stay. Upon check in the staff were pleasant and our room was available. We reserved the suite, which had a separate bedroom and a pull out sofa bed with a TV in both areas. The bathroom had great amenities ( shower gel, shampoo, conditioner, and body lotion) and bathrobes. There was an iron and ironing board, safe, and a mini fridge that doubled as a mini bar with non-alcoholic drinks (fyi: go to a store in the area to get water, $8 for a bottle of Fiji water is too much) along with sweet and salty snacks for purchase. They have room service and rooftop bar onsite with sweeping views of the city. The hotel is within walking distance to a variety of restaurants, bars, and variety stores. All in all, a great hotel for our stay and one we would consider staying at again in NYC.

The amenities fee.
Jennifer S.

The rooms are outdated. The AC does not work properly (due to controls from the hotel). The location is next to an event venue that plays loud music all night long until 2am. The Internet was out our entire trip basically but they managed to charge our credit card the amenities fee, even though the Internet is part of that fee. The staff are lovely and I empathize with them because they work for a terrible hotel. The restaurant/bar was great with good food and a great bartender.

View
Rubei S.

So, I checked in for about a weekend and booked a premier king for my partner and me. Upon entering the room, it was relatively big, and you get a queen-size bed with a really nice view from where I was on the 14th floor. They give you these cute key cards with their logo, which is an octopus. I didn't book through their main site, I used Priceline and got a better deal. Their site and Priceline show two different sets of photos. On Priceline, you see a tub, and on their site, you see a shower. When I called about the difference, a nice receptionist named Devon told me that if they had availability, they would upgrade me to a room with a tub, since that's what I originally wanted. Shout out to him! He was so sweet. While the room itself is cute, the bathroom is where it really shines. It's huge, tons of space, a big and deep tub, plus a rainfall shower that's also spacious for one person. And the water pressure in that shower? Amazing. Overall, the best features of the room were the view and the bathroom. Huge mirrors, double sinks, and a nice-looking toilet. Now, this wouldn't be a real review without some downsides. I didn't like that they don't have "Do Not Disturb" signs. The cleaning staff had to knock every time to ask if we wanted the room cleaned since there was no way to signal that we didn't want to be disturbed. I personally like to clean up after myself, so I didn't feel like I needed housekeeping. Having someone knock early in the morning was not particularly fun especially since I was up all night drinking. I'm a huge fan of animated cartoons, so while I didn't mind that Hotel Transylvania, Coco, and basically every Pixar movie you can think of were playing on the TV, I did not enjoy that I couldn't sync my phone to it to play music. It's kind of hard to have a romantic moment when "Remember Me" from Coco is playing in the background. I also felt like we didn't have enough towels. I'm big on towels, some people reuse them, I do not, especially in hotels. I'm pretty sure I could have asked for more, but usually hotels give you enough that it's never an issue. There is a minibar, and while I like to drink, I do not like minibar prices. Why is water $9? That's actually wild to me. And this isn't just this hotel, I've seen others do it, too, but I will never understand why water isn't free. You're giving me Fiji water and slapping a $9 tag on it? Please. I didn't get a chance to check out the rooftop, it's March, and way too cold for that. But I did enjoy my stay enough that I'd come back, hopefully when it's warmer. The area isn't the most ideal in terms of transportation. It's walkable, so you can't complain, but when it's freezing (or probably blazing hot), the last thing you want to think about is walking. If you plan on moving around a lot and coming in and out of the hotel, just keep that in mind, you might get annoyed. That said, the views are beautiful, it's nice and quiet (heavy on the quiet), and the staff is friendly. I didn't try the hotel food, and I didn't see any complimentary breakfast options. Overall, my experience wasn't bad... it was good enough that I'd consider coming back, especially to try the restaurant and rooftop. I'd rate it about a 3.5 out of 5.

Lobby
Edgar L.

Note: Feb. 2026 VERY LOUD MUSIC FROM A CLUB (Cantina Rooftop) TILL 4 AM will keep you awake. Avoid the north wing when you check in!!! --- The hotel is good and the staff esp Omar and Devon were wonderful. The location is a block away from Pier 88 cruise terminal, that's why we stayed here overnignt. Details: We did not sleep until 4:30 AM due to the VERY LOUD NOISE coming from rooftop club called Cantina. To cover the disturbing loud music in our room, we blasted our white noise machine..but it didn't help. We still heard the heavy base of the ridiculous music. By midnight, we couldn't take it any longer so I went down and complained to Devon at the front desk. I asked if he could move me to a different room. But he said the hotel was sold out. He said he has called the police about this. (Like the police can ask the club to turn the music down) . Hmmm. As expected, No police ever arrived. But Devon was nice and apologetic and it's not really his fault. I'm sure that I'm not the first guest who stayed in the north wing who experienced this. Again, when you check into this hotel, tell the front desk that you don't want to be in the north wing! You're welcome!

I was quite disappointed with my stay here. The room itself was very old and rundown. The tile in the shower was eroding and the room smelled hot and musty. The towels were torn along the perimeter. The toilet required three flushes for contents to go down each time. My only good experience was with the bellhop who was an absolute gentleman and helped me with my bags the entire time. I was extremely disappointed with my stay and did not feel that the rate for my one night was reflected at all in my experience.

Cute mascot in the lobby seating area.
Jennifer V.

The hotel room itself was wonderful. I had a gorgeous view, the room was clean, nicely decorated & comfortable and the hotel was located in a great location for my needs with visiting the convention center down the street. Ambiant noise wasn't bad considering my room was near the elevators. Street noise wasn't bad at all, I was on the 14th floor. The staff was also very friendly, especially one gentleman, Musa, who was always helpful with luggage, info & a cheerful greeting. The negatives were the bar and restaurant were both closed during my stay and I wasn't informed until about a month after I made my reservation. They did offer a breakfast set up just outside the restaurant with limited items available at a reasonable price. The woman handling the breakfast area was very friendly and accommodating however 2 days the card reader didn't work and they could only accept cash. She also could have used some help as it hit the busier hours. Also no air condition (or very poor AC) in the breakfast area and around the lobby, elevators and hallways. The room AC worked great except one day I returned from being gone most of the day to find housekeeping had turned my room AC off entirely. Another day I had tried to keep the room cooler by leaving the blinds down half way (100° days and huge windows in the room) and housekeeping opened them all back up. Overall I would stay there again but they need to resolve the restaurant & rooftop bar situation. That was a huge disappointment. I'm hoping this was a pre-renovation type of issue.

Electric hazard
Tyrone J.

INK 48 Hotel Midtown NYC My wife and I rented a king-size room at Ink 48, located on 47th Street and 11th Avenue in New York City on Saturday, October 11, 2025, in room #509. My credit card was charged $498.00 +$146.00 = $644.00 for a one-night stay. The room is filthy dirty starting with the carpet throughout the room. The sofa was equally as dirty. I used my " black light" and saw nasty stains. The shower was dirty and the water would not drain properly. The electrical outlet is broken and couldn't charge my cell phones. The staff wasn't pleasant at all. I'm retired from the New York Police Department and have 15 years of service retired from the Department of Defense Pentagon. My wife and I are leaving on a Norwegian cruise trip on Sunday and thought that this would be a safe, clean, and respectable hotel to stay. Especially for the price however, I was wrong. Even the bed sheets have dirty stains on them. I have pictures and videos to show facts of what's written and reported. I would NOT recommend this hotel to my fellow employees and my retired colleagues. Totally cost 644.00 for a dirty filthy room for 1 night. I have more pictures with " black light" used and videos. Mr. Tyrone G Johnson

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Ask the Community - Ink 48 Hotel

Is there a deposit fee per night?

Yes! It's $100 per night

Is there a size / weight limit or dogs?

No, there is no size/weight limit on dogs. Kimpton hotels are great when it comes to pets and they will ensure your animal is taken care of.

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Review Highlights - Ink 48 Hotel

“Their rooftop bar is absolutely gorgeous and guest services are always on point whenever you need something.”

Mentioned in 119 reviews

Read more highlights

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Ink 48 Hotel - hotels - Updated October 2026

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