The bathtub was not draining. Justin responded the same day. He correctly diagnosed not only the…read morereason for the clog, but also some other plumbing issues that should have been discovered by others. The clog was just a symptom of several other issues. Justin stayed for almost 4 hours and well after normal business hours without charging extra for after-hours work. He refused to give up on the difficult clog. Eventually, he discovered a section of drain pipes that was likely the culprit. He dismantled the suspect sections, and found the pipes completely clogged with rust. I don't even know how any water was still getting through the drains! Needless to say, we're thankful that the issues was fixed as completely as possible, and we know what future problems to expect due to faulty plumbing design and materials. Justin is hard working, kind, personable, and tenacious. We would definitely recommend him.

Justin is a friendly guy and a great plumber. Reasonable rates. He cleared our main sewer drain…read moreand found a problem where the main pipe needed to be replaced. Recommended.

I highly recommend Mountain Valley Plumbing & Heating! I had a furnace installed six years ago by a…read moredifferent company, Steele Bros Heating, Inc. located in Denver. My furnace is a high-efficiency condensing furnace, yet they never installed the condensate drain line-- a huge mistake -- it's not only dangerous, but totally embarrassing to overlook such an important part of the installation! I had Mountain Valley Plumbing & Heating come out for a furnace tune up, and their technician, Scott realized the issue. The motor in my furnace was underwater due to the lack of the drain and my furnace wouldn't turn on. I called Steele Bros Heating to fix the problem, and they placed the blame on me, saying I should have had the furnace inspected and that because I didn't have them out once a year for maintenance, they would also void my warranty. I immediately called the City of Boulder inspectors to figure out what to do. They were appalled that a HVAC company wouldn't take responsibility for such a gross error and said it was definitely a civil case. In the meantime, Mountain Valley Plumbing & Heating offered to come out and do the labor to install the condensate drain and fix the motor free of charge! Vice President, JD stated he felt that was the right thing to do and wanted to help out. Scott came back out, installed the drain line and fixed the motor. I will always work with Mt Valley moving forward!

Anyone but Mt Valley! New owners as of June/July 2022…read more Previous to the current owners never had a problem in 20+ years. New owners winterize the cabin and the following spring - We have a busted pipe and we were informed that our toilet, which was less a year old also cracked. Toilets are winterized with antifreeze - thus this should never happen. Long story short, the toilet was not busted at all. It was perfectly fine. The busted pipe was due to poor winterization - the line was not completely blown out. Not to mention the plumber left one of our door unlocked when they came to do the work prior to our arrival. Owner is a crooked business man. Not reliable or honest.

Again a great job by Estes Park Plumbers! Hilton came early to drain the water heater and answered…read moreall of my questions promptly and professionally. This is the 4th employee that I have interacted with from here and each one has been fantastic, knowledgeable and patient. A huge Kudos to the company but more so to Hilton for representing this business!

We were sort of new to our condo and had to experience using remote help to shut off water as well…read moreas power issues. When the fires cleared and the all clear was given everything was turned back on, again remote by someone we asked. When we managed to finally get out we noticed out pressure pump was running and running and running. We suspected a back flow or something had gone south during the power outage and water on/off. So we manually turned the pump on and off as needed. We also put a call to the plumber. The gentleman who cam out was very professional and wore a mask. We asked about rough pricing for a new pump. He told us the numbers but said not to rush in to things as he has not checked everything out. We told him what was going on and then left him to do what was needed. He called us back down about 15 minutes later... we were ready for the worst. He took a moment to show that he could turn on the pump AND it would not run and run! Magic! No, all the bypasses were open and the pump could not generate enough pressure to shut off. He should use the 5 cut off valves and the explained the flow of water according to what was open and what was shut. In other words, it was human error and not mechanical failure. So while we were ready to sign a check he was not ready to take one. We ended up paying for the hour of the lesson. Awesome running in to a professional that educates a customer instead of taking advantage of them . I am 100% sure I know who I will call in the future.

We have used Ace Hi Plumbing and Heating since we have owned our home. They are always fast and…read moreefficient on their work and fair on their quotes.

Rick is the best!!!! He has gone above and beyond for us on our huge residential remodel project…read more He also saved the day for us at our cabin rental business when we were having plumbing issues in the middle of a very busy weekend and all cabins were rented. He was quick to finish the job, great rates, and easy to work with!

This company was randomly contacted on my behalf through Yelp Projects. I submitted a thorough…read moredescription and photo of the (very simple) work - replace a leaking 90-degree shark bite fitting at my water meter. Limelight refused to provide a quote, saying they "had to have a tech on site" to give me an estimate; wouldn't even ballpark it or tell me the callout fee. Beware if these folks come up on your Yelp Projects.

While I appreciate the Rush reference, it had nothing to do with my overall experience…read more After a clog I couldn't clear or snake myself, I had them out to look and they quickly determined it was a grease clog and needed a different method to clear. We scheduled the work, they came and did it at the price quoted, and were super friendly. Presto, problem sorted. After a couple of poor experiences in the past with other Fly by Night plumbers who were Nobody's Hero, it was nice to have it done quickly with a professional crew. Thanks for everything -- highly recommend.

I have had Jerry work on several things for me over the years. He is friendly, on time, he tells…read moreyou everything up front, and he knows what he is taking about! I am always impressed with him! Pretty sure he could fix anything!!​​​​​

From the owner: With over 30 years of plumbing experience, we are ready to tackle all of your plumbing needs! We…read moreare family owned and operated, specializing in service and repair.

Called first thing in the morning with a furnace/thermostat issue. They scheduled us for same day…read moreservice. The technician finished up with a prior appointment early and called to ask if we would like him to come early (we were thrilled to accept). Russell, the technician, arrived and immediately corrected the problem, then gave us some input on changing out our thermostat. We were charged the base fee of $89 - no additional charges. Russell was very friendly, knowledgeable and professional (don't be put off by his youth - he knew what he was talking about). : ) Michelle in the office was prompt and friendly. Zero issues. I will be calling them again if I'm ever in need of any of the services that they provide, and I would recommend to others in/around Estes Park.

Been helpful to have these guys here in NoCo! Helpful to have the furnace tuned up each year. Good…read morereminder to get the carbon monoxide detectors and adjust gas in furnace. Thank You!

We were seeing water pooling around our furnace system. Wyatt was our service tech who arrived at…read morethe appointed time and immediately diagnosed the issue. Water was pulling in an elbow of the PVC from AC condensation that gloged and caused water to back up. Wyatt showed us a camera pic of the gloged pipe. He eliminated the problem quickly and resolved things very expertly! We've called Polar Bear Cooling and Heating for all our HVAC needs!

Scheduled an appointment for repairs with a rep, but no show and no call back on the day of the…read moreappointment. Booooooo!