Duncaster Continuing Care Retirement Community has always been a top notch Graduated Living…read moreCommunity since its founding in 1984. Recognized and awarded throughout their 34+ years. This Community has recently provided us with two special and personal experiences. First, my mother-in-law enjoyed and when I say enjoyed, this is very understated, a recovery period in their on-site Caleb Hitchcock Health Center. This was followed by a bad fall in her own home, which required surgery and two+ months of ambulatory therapy. Second, our daughter was offered and accepted a position with the Community. I was able to spend two and half hours one evening during an earlier snow fall to "safely Uber" my daughter home after her shift. While there I was able to stroll and observe the Community first hand. In that time, I chatted with the most wonderful residents, diverse, each within their own level of life and ability. However ALL appeared happy and with a most impressive sense of close community and caring for one and other. My favorite component is the Aquatic Center. Top notch with scheduled low impact exercise classes, monitored open swim lanes, and a gradual ramp for aided aqua therapy. Not to put aside their adjacent Health and Wellness Center with fitness and movement classes for all. The dining facilities are NOT run of the mill either. Ranging for Casual formal dining, private spaces for residents to dine with visitors, and even door service. The menu was quite impressive offering a new menu everyday catering to all dietary needs and wellness, too. Now, entertainment. I happened upon an open auditorium with a large number of residents enjoying a live Piano, Violin, and Cello performance. I stood in the doorway mesmerized leaving the snowstorm behind. From there I wondered into their Library with an ample and diverse section of book stacks, warm well lit seating areas, and during the day a Librarian. In warmer, months the grounds are park like, the landscaping is beautiful and offers a number of pathways with spaces sit, enjoy nature, and let a little Vitamin D seep in. I'm only scratching the surface and I could go on, however, I close with this: I hope to be as fortunate one day as the Duncaster Residents to partake in such a well planned, maintained, and caring Community to help extend the enjoyment of our sunset.

Everyone here has been extremely helpful so far. The facility is very clean and well kempt. The…read moredoctors and attending nurses have given very good care so far to my mother-in-law who is in her 90s and starting to gradually decline. An added reassurance is that they are accredited through the state and have received various awards. Duncaster has been in business for about 35 years and they've certainly earned their great reputation in the community. This is a facility I would highly recommend for anyone seeking to place their elder family into quality care with excellent healthcare professionals.

We have a family member that required memory care and is at Brookdale West Hartford. We are so…read morepleased with the care, the attention she gets, the communication between the staff and the family. This is a fantastic place for your loved one. They are so unique in the way they go above and beyond what we expected. Thank you Brookdale West Hartford! You are keeping our loved one safe, well nurished, mentally stimulated and happy.

I worked at this place and this is the worst place you can put your family member in, as a cna i…read morehave witness neglect on these residents, weightloss, uncared finger and toe nails, open soars, dirty briefs for hours. This place needs to be investigated and shut down. They have abuse these residents and i am a witness. Please do not put your family member in this horrible place.

My aunt was a resident of Jefferson house for many months, in both the rehabilitation and later the…read moreHospice wing. As regular visitor I was enormously impressed with the care provided by the staff. They were attentive and responsive to both my Aunt's and the family's needs beyond what I would have expected. Great to run into an organization of any type this dedicated to kind professionalism. Especially if they are caring for your loved one. Many thanks to Jefferson House.

We've had two loved ones residing at McLean since 2022. After having visited and toured numerous…read morefacilities, McLean stood out as a longstanding leader in the continued assistive eldercare, ranging from independent living, physical recovery care, to stepped up memory care. Beginning in the 1971 and taking on the cherished philanthropist's name McLean started as fleet ship of high quality edler-care and still tops the charts to this day. The staff throughout the ranks are impeccable, caring, willing to accommodate, communicate, and open to reasonable suggestions from family members. Speaking of family, each and every family member is welcomed and allowed to participate in many of the facilities activities, which is very up-lifting for all residents especially your own loved ones. I could go on & on, but please trust McLean is a one of kind and their master plan continues upgrade and to expand to provide even greater care for our growing and aging community.

home hospice was a complete nightmare. the business knows the details. our mother had anything…read moreother than a peaceful passing. most of the staff we worked with were indifferent and inappropriate. i can't recommend using this company for home hospice.

My Wife, Carol required rehabilitation after her 2nd stroke within 8 months. She was really…read morestruggling - and I was very fearful for her future. Many of our friends recommended the Southington Care Center, and we were fortunate to get in there. I cannot speak more highly of this organization! Attentive, skilled, and caring Nurses, CNAs, and Aides. And the PTs, OTs, and Speech Therapists were not only highly skilled and effective, but they all had amazing and genuine interpersonal skills - a very rare combination. The supporting staff from Admissions to the Social Worker/Transitions professionals, and other Staff were simply great. Other reviews mentioned issues with the food - but we found the food to be unexpectedly well-prepared and delicious! Sure, 5 weeks, 3 meals a day, to hundreds of patients, there were a couple "misses". But my Wife and I were stunned at how good the food was overall. Great job everybody! We are SO grateful that Carol was able to go to the Southington Care Center. (A Note to management... and this is NOT a SCC issue... I STRONGLY recommend you find a different Wheelchair Ambulatory Service than that from "Nazim" [860-990-1172]. Contact me if you need details, but they are a problem for patients and hurting your reputation. Again, these people are NOT associated with SCC at all).

My mother has been here for a couple of years and has received excellent care. The nurses, nursing…read moreassistants, PT, OT and everyone there have been very kind and caring. The facility is clean and well maintained. She's very happy living there.

Trying again with the outpatient day program. We have been very frustrated with the lack of follow…read morethrough on promises of post discharge care and follow up. Our grandson was a patient at HFSC a little over a year ago, discharged with promises of follow up and NOTHING. He has been hospitalized three more times for the same challenges, never again accepted at HFSC and the outpatient day program which has been promised, then slow rolled with delay excuses which made little sense and now after an 8 week wait that was supposed to be 3 we shall see how it will go. His challenges far exceed a clipboard and stickers for treatment but that's all he's gotten so far.

I was referred to this practice for psychological testing and unfortunately had a very frustrating…read moreexperience. My referral was sent several weeks ago, and after being told it was waiting for a doctor's review, I did not receive a decision for another three weeks. When I was finally contacted, I was informed that the referral had been denied because the testing was considered not medically necessary. While I understand that not every referral will be accepted, my biggest concern was communication. It was extremely difficult to get in contact with anyone by phone, and I spent a significant amount of time trying to reach the office for updates. The long wait times and lack of communication added unnecessary stress during an already difficult process. If you are considering this practice, be aware that you may experience delays in receiving updates and may have difficulty reaching staff by phone.

My mother fell and needed significant assistance after time in a rehab facility. While she lived in…read morean assisted living facility, my family felt she needed more one-on-one attention to ensure her safety. I reached out to Anna at Nutmeg Home Assistance ahead of her return home to plan mom's support. Anna quickly coordinated 24 hr care. Her incredibly compassionate, patient, and knowledgeable team of aides took copious notes about mom's needs. Anna communicated care updates to me and after a few weeks we were able to adjust mom's care to 15 hrs/day. While caring for my mom, my dad suddenly became physically needier. Once again Anna made adjustments to her staffing schedule to accommodate care for both my mom and dad. When dad entered Hospice care, Anna pivoted again and her team tenderly ensured his passing was peaceful. I can not say enough about the responsiveness, expertise, dedication, and flexibility of Anna and her Nutmeg team. They supported mom, and then both my parents, for over 9 months. Nutmeg saved my parents, extending my dad's life and allowing him to spend his final months with his wife (versus in a skilled nursing facility). Nutmeg is staffed with angels and I'm deeply grateful for the professionalism, grace, and attention they gave my parents when they needed it most. Also worth mentioning is that Dad's Hospice care givers raved about the care Nutmeg offered my dad. I highly recommend Anna and Nutmeg Home Assistance.

The best people doing the best work consistently. Ana and Agnes have been excellent partners. They…read moremade sure that the Support team matches the expectations of the patient who is my mom. They are conscientious, all the workers are well trained, and very compassionate. I have recommended them several times over the past year and will continue to consider them members of our family that are surrounding my mom with the best care possible. I can't thank them enough and we continue to enjoy their support and partnership.