Horrible facility! Neglectful and limited staff. Don't…read moreleave a loved on there! So sad we had to learn the hard way.

This is by far the worst assisted living facility. The director (Beverly) is rude, unfriendly and…read morecouldn't care less about the residents or the families. The director of nursing is horrific and when questioned gets defensive. The residents are dirty, with food all over themselves and are left in their pajamas all day and can sit for hours unattended. The management lies about everything. Never bring your loved ones here!

My grandmother was sent there for a short period of time and after a month had a stroke. She sat…read morefor 2 days before staff checked up on her and it was only after noticing the food piling up (she was left paralyzed) and her not moving from the same spot did they think something was wrong. Absolutely unprofessional and incompetent.

Arden Courts of Avon is an excellent choice if you are searching for a caring, supportive, and safe…read moreplace for a loved one suffering from dementia. I visited a number of care facilities in my quest to find the best place for my family member, and Arden Courts of Avon truly stood out as the best. They provide a warm, caring and beautifully appointed environment that's as close as possible to home - but with all the safeguards necessary for memory care patients.

We are so fortunate to have found Arden Courts of Avon. Both my brother and I live out of state…read moreand needed a place for our mom to call home. With round the clock care, a safe and clean environment, loving caregivers, and daily activities, we found comfort in knowing she is happy and safe. Family and friends are welcomed and encouraged to visit anytime. We take comfort in knowing that during the Covid-19 pandemic, while we are unable to visit, we can still video chat and get updates from the staff. We not only found a home for our mother but a caring and supportive staff that we now consider family.

I have recently had several people at Avon Health Center for a short term of care. The most recent…read moreperson left there on 3/18/19. Her last day of being there I requested a measure of additional comfort which required an additional piece of equipment. It would have been easy to just say, "we'll try". I mean really, what more could you ask for? But, these nurses made it happen within the hour and it really made a difference in the patient's comfort. All the care I have experienced at Avon HC has been wonderful an I would recommend it this place to anyone.

if i could give more than 5 stars i definitely would. 5+++++++ etc. my MIL has been at Mulberry…read moreGardens for about 2 months now. i live in Tucson, AZ & went to visit her May 8 to May 16th. i was very impressed by everything at this facility. it starts with the entrance into a beautiful large lobby, more like a living room. which consists of couches & comfortable chairs. it has an enclosed back porch with comfy chairs too. there's puzzles & games for the residents & visitors as well. the decor throughout Mulberry Gardens is beautiful. also very clean & tidy. my MIL's apt is just the right size for her. the residents supply their own furniture etc. which is great & makes them feel at home. the place is divided into "color" neighborhoods. she is in the yellow neighborhood. each one has their own dining room. i ate dinner with her while there & must say the food was good. they have assigned tables & the comradery among the residents is wonderful to see. the dining room attendants are also very nice people & treat each resident the same. with kindness, caring & love. :) on the second floor they have an area with water, coffee, etc. 24/7 for them to use. there's also a big beautiful bird cage with real parakeets. so precious & nice to visit them. there are tables & chairs throughout. this is where they play poker. i joined my MIL for all the activities. it was so much fun to join her in her daily games. they play, bingo, jingo, jokerino, horse races, poker, live entertainment once a week & so much more. on mother's day we did a craft together with other residents & their families. very nice experience. they also have chair exercises, which is very helpful for the residents to keep on moving. all of the games & exercises are on the lower level floor. poker is played on the 2nd floor in the cafe. there are three floors in all. i watched how the caregivers, that some have, attended to their patients with smiles, kindness, love & caring. it was heartwarming to see & it filled my heart with joy. every year they have a pageant. the residents that sign up for it get their hair done & receive a new outfit for the occasion. they all get sashes & the winner gets crowned. the winner & runner up get to be in the Apple Harvest Festival parade, riding in a convertible. how sweet is that? very sweet! the women who are in charge of the activities where wonderful. KUDOS to Mary & Donna. great job, women! with all this said, obviously, i am very happy my MIL is living there now. i think the oldest resident is 104. i did meet 2 that are 103. WOW!!! i'd like to thank everyone at Mulberry Gardens for the wonderful job they do. my mind is at ease knowing my MIL that i love with all my heart, is being well taken care of. if you are looking for a place for your loved one, check this one for sure. you'll be glad you did & you'll see why i feel the way i do. :) have a wonderful day! be well & be safe.

This place is beautiful. The atmosphere is open and friendly. The staff are happy and always ready…read moreto help. The food is fantastic and homemade. Better move here quick because it's almost full!!

From the owner: Embrace award-winning independent senior living at Holiday Farmington. Savor three homestyle meals…read moredaily, housekeeping, utilities and apartments with a patio or balcony, a walk-in tub and kitchenette. You have the option to select personal care services customized to suit your needs from trusted third-party providers. Our dedicated staff, amenities and daily Engage Life® activities foster a welcoming community atmosphere. Enjoy an on-site theater and walkable grounds. In close proximity, find shopping and various local restaurants in nearby Plainville. Explore the Hill-Stead Museum, or take a leisurely stroll along the Farmington Canal Heritage Trail and Meadow Land, just two miles away. Reserve your tour today.

Moved my family member in and couldn't be happier with the team and facility. The staff and Prime…read moredoctors group have been great to work with and the care is top notch.

I sing at Assisted Living and Retirement Homes throughout the State and see through that experience…read moreThe Residence to be a place of loving and caring. The staff obviously consider their jobs are important and I see that in the demeanor of the residents. Of course I only interact with the residents and staff for an hour or so but I have been doing these shows for long enough to know when residents are feeling loved or not. Kudos to The Residence at Brookside. Jeff

Make mistakes with medication; need constant family monitoring for patient safety; social worker…read moredoesn't understand programs for the elderly or steps to get home assistance after discharge; pay no attention at all to food allergies, discharge decisions based on insurance coverage and not patient progress or capacity.

I work there still working there I love it I love working there has a dietry love helping people…read moreout nice and clean I give a 5 star