This place is phenomenal! This is the place for your loved one to recuperate at a rehab facility…read more Each patient gets their own room. The nursing staff, aides, and doctors are all fantastic - caring and knowledgeable. All your needs are addressed! The food is excellent. The physical therapy and occupational staff are fantastic too. This facility will treat each patient as if they are a family member. If you're looking for a great rehab facility, then look no further! This is the place for you or your loved one!

December 2018 - January 2019 Beautiful facility - private…read morerooms for rehab residents and looks like a 5 star hotel and we thought that it would be an ideal place for my mother but it wasn't. Note - everyone goes into rehab with different needs. If your loved one needs little to no medical care and is pure rehab (i.e. hip replacement) then this place may be a good fit. My mother (84 years old) had complex medical needs and needed more medical care and more day-to-day help than The Jewish Home was set up to provide. Day-toDay: The aides are critical to the day-to-day comfort and satisfaction of residents/patients and when this group is not managed well, then life until discharge is poor. I met with the supervisor, the director and finally the CEO in order to request changes but found that fundamentally, the supervisors have little to no people management training. My mother rang her call bell with extreme delays in response time. Thirty minutes was not unusual to wait for someone come in to take my mother to the bathroom and then leave my mother alone on the toilet for extreme lengths of time. I found out from an aide that they all went on their break at the same time and they only worked the rooms assigned. So, if a resident was on the toilet and the call bell was on - the resident waited until their aide was available. I finally brought in a private pay "companion" to sit in my mothers room all day so that she could request help by walking to the desk or to call me when there was an issue that I needed to be aware of. (non employee's cannot assist resdients) Medical: I asked for a cardiologist to see my mother and told "he hasn't been into the Jewish Home in more than 3 weeks". When I asked why - the answer was - I have no idea. My first thought was "really?". My second thought was to escalate. I think that top management did not understand, as is often the case for medical facilities, that it should be less about "this is not how we do it" and more about "what should we do differently?". The executive team was kind, caring, and looking to the future but they did not see the little things that mattered so much to residents and to families. I spoke to many, many other residents family members and we shared stories. Some situations were similar i.e. call bell issues and in other cases people had bigger issues than we were experiencing. PT: My mother was not allowed out of her wheelchair unless with PT. PT saw my mother for a short time each day. So my mother spent over 23 hours a day in a wheelchair - little progress was made. My mother's wheelchair was terrible and when asked to swap it out we were told that there weren't enough to do that. PT shared that they were always short on needed equipment which should not be the case in a facility like this. So, finally I gave up and took my mother out of The Jewish Home. She had 24/7 care when she got home and was using her walker within 2 weeks. In closing I want to say - I saw the potential for The Jewish Home rehab facility to be a really, really good place to rehab for any level of care that may be needed. What was missing was management training and soft skill training for their supervisors. I had requested this over and over and I hope at some point following my mother's discharge, this was discussed within the facility.

This rehab facility is pretty ok. Nurses or CNAs are on around the clock. I was there for a week…read moreand I was pretty much taken care. A few aides are a little lazy or rude but most were fine. I know they are busy. I was on the 2nd floor which I think they call sub acute. Majority of the people there are seniors and live there full time. So if your young like me it can be a little frustrating to deal with the full time residents who can be annoying at times with the noise. I just told my aid that my room mate is causing undue noise and it was handled. I'm an esmoker so I was hassled a little bit about smoking near the building so I just moved to the parking lot in my wheelchair. Food is rated 6 out of 10 in my opinion.

This place was absolutely excellent... I've had experienced 3 different nursing home / rehab places…read morein my life ....they basically all do the same thing , so you basically have to look for a good group of people....the staff , the nurses & the aides are all top notch...very approachable with no attitudes , and genuinely care ....this is the place to go if you need this type of service

Emerson rehab is an amazing facility in so many ways ,everyone is so caring and pleasant,…read moreespecially one of my husband's aides ChaCha, she goes above and beyond the call of duty everyday with a smile and makes us laugh all the time, the nurses , Ot,Pt ,are all amazing they are all helping in getting my husband stronger every day, I would recommend to anyone that needs rehab this is definitely the place to be.Thank you all for your dedication, professionalism, and caring. Joyce and Justin Toledo

Upon my mom's discharge from the hospital, we were told that she was not going to thrive and we…read moreshould consider palliative care. We agreed, and upon a friend's high recommendation, chose Emerson. I am forever thankful we did. In the 8 and 1/2 months she was under the care of 2 North amazing staff led by Flavia, my mom DID thrive! She was so well cared for by the nursing staff and the aides. They were responsive, quick to update me and an absolute pleasure every time I came in. They take their residents' care very personally and as a result, it is above and beyond. The recreation staff made daily activities a joy, and my mom, who even in her dementia was very social, fun and feisty, participated in everything from games - both physical and cognitive - to karaoke and attending all the live Friday concerts. Emerson impressed us at every turn. From the efficient admin staff to wonderful Kelly in the salon, to the receptionists and attentive housekeeping staff, we were always greeted with a smile. It truly reflects their corporate culture, which is one of hospitality and excellence in care. Thank you for making the last chapter of her long and well-lived life, one to be remembered fondly.

Several months ago, I was considering volunteering my time at the Lillian Booth Actors Home…read more However, my disability due to a back injury from my time in the Army Airborne proved too problematic and unpredictable for me to guarantee a specific day or set hours each week to volunteer. I was very upset by this development because everyone I met that works there was amazing. I had the opportunity to meet several of the residents as well and they treated me with dignity and respect...they made me feel welcome. I was hoping to have a place go to help people. I still want to do it, but I find it difficult sometimes to simply get out of bed. I really hope that I can find a way to tolerate my pain better, without the use of medication, so that I can make the drive from Fair Lawn to Englewood. The residents deserve people who can volunteer their time and it can be such a rewarding experience. I really am going to try to get my pain issues in order. I'd like to be there for these people. They helped entertain us for years, nowadays they can use the help. Please, if you can find it in your hearts, volunteer at The Lillian Booth Actors Home.

Genuinely not a fan here. The staff does not care and if you have good insurance they'll keep your…read moreloved one forever. The rooms are not kept as clean as the lobby, there are gnats in most rooms & the common area. Staff suggested for the patient to continuously wave his arms to shoo them away. Short of it, this place is all about the money honey. I'm fairly certain no one here has had to put a loved one in care homes before and the lack of empathy & emotional intelligence shows.

Staff for the most part is very professional although I wish they would use less per diem workers…read more Those people don't know basic things like changing people into day clothes.

Severely understaffed. There are caring techs but few and far between. Management does not take…read moreaction when needed. My mother was then transferred to another facility in Ridgewood where she thrived as a result of much better management and hands in approach. I would not recommend anyone go to this establishment, sadly.

Caring staff, excellent facilities with engaging activities and conveniently located for our family…read moremembers to visit as often as they like. The nursing staff is especially attentive and compassionate.

please beware of the nurse charmayne brown she is extremely uneducated disrespectful and lazy she…read moreallowed my loved one to cough the entire nite while i was on the phone with her and ignored her health. i also heard her in the background talking to someone saying oh she does this all the time SO SO uncaring!! she needs to take away all her privileges for nursing immediately ~she also continues to give him two different color pills that are not wat she takes..

I had an amazing experience at Joint Health Physical Health after my surgery. Dr. Pauline and her…read morestaff were caring, attentive, and truly focused on my individual needs. They helped with anything I needed, and I never felt rushed. I always felt supported throughout my recovery. They even play great movies and shows in the background, which helps keep you entertained and comfortable during sessions. The entire team made me feel genuinely cared for, and I would recommend Joint Health Physical Health to anyone and everyone!

The staff is very professional and friendly. I am retired and went for an injury to my knee. The…read moreexercises worked wonders. I am now going to help improve my balance to prevent falls and to have the ability to get up if I do fall. I greatly recommend Joint Health Physical Therapy for for your PT needs. Loretta M

The best care ever occupational therapy and physical therapy done by Gabby DAVID Christine Rose was…read more100% the best

My mom has used services from Valley Home Care and now Valley Hospice. She had various therapists…read morelike PT, OT, Speech and nursing. Everyone who came was kind, caring and helpful. She's now under hospice care and the entire team has been wonderful. They handle every detail and explain every step thoroughly. I feel confident that she is having the best end of life experience possible.