I am so disappointed in the service I received Saturday that I don't even know where to start…read more Very late arrival No water hose provided Unexpected generator rental Lengthy set up and set up facing away from our party Water line was binder clipped and kept falling down

This company is great to work with! They are organized, professional, friendly, punctual and…read moreefficient! All the kids at my son's 4th birthday party loved the bounce house! They provide quality products at a very reasonable price! They are now our go to company for bounce houses!

Cautionary tale…read more... I found this business to be polite (over the phone) before payment was made. Our family hosted an event - with children - balloon release for a family member. We reached out for services, booked 918 Jumpers and paid extra $100 for additional sand bags because this was an outside event on pavement. The day of - the politeness and professionalism were non-existent. They showed up with not enough sandbags (surely not the additional paid for). They were unreachable when the sandbags began to lift. The inflatable became dangerous while lifting with children inside. For 90% of the event we had it deflated. Useless... When we reached out - post event - customer service was horrible and blamed us - stating we should have cancelled. WoWzers....

From the owner: Home of the 24-Hour Bounce House Rentalread more

This family owned business is amazing. They have reasonable pricing and inflatables for the whole…read morefamily. From little to the "big" kids. Definitely recommend for a great time!!!!

Our family split the rental cost for a reunion and it wasn't worth the price one person paid let…read morealone the total we ended up paying.

Used Party Pro for a recent panel event, and they were wonderful to work with! incredibly kind and…read moreprofessional. Thanks from OCE!

I would not recommend this place. Rented from this place for my Wedding and it was a nightmare…read more Terri, the sales rep is very unprofessional and also has horrible customer service skills. I spent $11,022.11 and did not expect it to be like this. As you can see from my attached receipt, I rented 12 window walls and 2 solid walls but did not receive what I paid for. Tent and walls were scheduled to be set up on Wednesday for my Wedding on Saturday. On Wednesday, tent was put up but no walls and they were about to leave without letting me know. I had to stop them at my gate and asked why there are no walls. I was told that they have no window walls and that they need to order them and it may not get here until Friday. KEEP in mind, my wedding is on Saturday. They ended up putting crusty solid walls up and told me that they'll come back on Friday to put up the window walls when it arrives. On Friday, I did not get any update whatsoever. So I called Terri, I was told that the window walls they ordered has not arrived yet. Terri said that they'll come out on Saturday morning to set up the walls. HOW IN THE WORLD will they be trying to put up walls the day of my event?? Told Terri it is not possible Saturday and I will not have them come out fixing to intervene my event. So they ended up coming on Friday and put up UNMATCHING shade colors of 1/2 soild &1/2 window walls. I rented walls for a reason! To prevent dust and wind from going inside too much. And for Partypro to have no walls from having to constantly taking the walls up and down it was very irritating. This created lots of dust inside the tent that got everywhere on the silverware's, decorations & Etc. It's unprofessional to offer something that they don't have! The dance floor I rented was not installed correctly and was a hazard (I've attached a photo). They saw it but were too lazy to fix it. Keep in mind, I paid for them to install this. When my sister brought it up to their attention one of employee said they we will have to pay for them to fix it. How ridiculous is this?