Cleaning Services Crew are AWESOME!!!!! Great work !! Windows , Blinds, Floors and the…read moreHousecleaning crews , made my home sparkle!!!! Dina H

This cleaning company is the biggest scam. Agreed to paying almost $500 with the promises that I'd…read morelove my house and it'd be so clean and blah blah blah. So first off, I paid for a deep clean for the whole house, as I keep up with the typical stuff but wanted someone to come in and give a really good scrub of the place. When I came home to see what was done, biggest disappointment. Nothing was very clean at all, everything was lazily wiped down, streaks all over all the bathroom and kitchen counters and still lots of missed spaces. I just decided that I'd never have them back and that they were a huge waste of money. Now flash forward to later that day, day of cleaning, when I went into the kitchen to make some dinner I noticed my stainless steel stovetop just completely scratched. I mean it looks like someone took the literally back side of a sponge and just went to town ruining our somewhat brand new stovetop, recently redid the kitchen. I was obviously fuming, I know I didn't do it because I use the same product on the stovetop for the stainless steel fridge, dishwasher, and microwave I have. ALL NO SCRATCHES before this company came in. I reached out obviously because this was a problem and the company is DENYING DENYING DENYING. I said that they scratched my stovetop and it took two weeks to get a response, but finally they said "the lady mentioned that when she was cleaning it she noticed the scratch already there, but she didn't report it since she assumed you already knew about it. Our policy is, no matter what damage or breakage they already find in a home, they need to report it right away because we have found that customers are not always aware of those things. She failed to do that, obviously and we-reminded her of our policy going forward." I reminded her there are SCRATCHES everywhere, it's not pertaining to a single scratch. Therefore what she just told me was a lie, there was no scratch prior (which is why she didn't report it) and she didn't want the stove top to be noticed after she ruined it (WHICH IS WHY IT WASN'T REPORTED). I know that my stovetop wasn't scratched at all before they came in, and I would have the pictures to prove it if I didn't think a cleaning company would know what to use and what not to use on stainless steel. Which is why they think it's okay to get away with this! Now they have come up with this ridiculous theory that my cat got on there and scratched the stove??? My cat wasn't home all day due to the cleaning crew being there first off and second the whole stovetop was scratched, which means all over and under all the grates my 5 pound cat would never be able to lift. Do not let these people in your home! They do a terrible job, ruin your belongings and then blatantly lie to you and try to make up stories so that they aren't held liable. Sorry $75 credit for my $1,000 stovetop you ruined isn't cutting the cheddar, your company should be ashamed of themselves.