Terrible communication. Does not answer phone, vm, or emails, very unprofessional. In a private…read morehome which is very hard to locate. Customer service was so bad I cancelled my appt. Very disappointing. Response: Not true at all... I called multiple times because I thought I changed my appt date but wasn't sure, you never answered, it's a google number so not a real number which is why you didn't get my messages..I sent you an email and because of no responses after multiple attempts I had to show up at the date and time I had in my calendar so as to NOT miss an appt. I did not want to have to show up, trust me!! It was Impossible to reach you to confirm, you finally texted a weird message that was so automated, it didn't seem like a real person at all so I had to show up at my appt time... trust me, I would NEVER interrupt another's appt. Maybe you should get a real phone, answer your calls and emails and help a customer out!!! Really! It was super frustrating, don't make it different than it was.

Haley is great, she took the time to understand where my pain was and went to work on the affected…read moreareas...on my feet. Remember this isn't a foot rub, although her office has a spa like atmosphere (right down to the hummingbirds, if you're lucky) let her fingers do the walking. A 6th star if it was allowable.

My husband and I received a couples message on Sat. 04/11/26; my masseuse was Clarie. Our services…read morewas excellent. The facility was clean, professional, and extremely friendly. When back in Scotsdale, I will most certainly be returning. Thank you. AP-Chicago

Here is the best professional massage ,Ian very recomend this place ,Co co summer very goodread more

Excellent! Sarah does a good job listening to what you need and adjusting as needed.read more

I recently had my first massage with Sarah, and it will not be my last! She is very good at what…read moreshe does and has a clean, welcoming, relaxing space. She also works on all different body types and is able to tailor her work to what your body needs that day. I am currently pregnant and she had pillows so I could lay face down comfortably as she worked. My husband is going to book with her as well as she works on a lot of larger men, too! Ashiatsu massage is amazing as Sarah can use different pressure that I'm not sure someone could get just using their hands. I highly recommend Sarah and her massage work!!!! Book an appointment with her and you will not be disappointed.

Ella was absolutely amazing! I'm visiting from out of town and decided to book a last-minute…read moremassage with a friend. We called at 3 PM and they were able to fit both of us in at 4:30 on a Friday, which was impressive. We both loved our massages. My friend can't remember her therapist's name, but she mentioned she was an older woman. My therapist was Ella, and she was incredible. I truly can't say enough good things. Firm pressure can be subjective, but she delivered exactly that and really helped relieve so much tension. It felt like she could pinpoint exactly where I was hurting and address it perfectly. 15/10 experience!

Fantastic. I was really sore and looking for a place near work. They were able to get me in with…read moreshort notice and the massage was fantastic. I got the Thai combo and my therapist was able to get the knots out and stretched my tired muscles. Everyone was very friendly and provided great customer service.

Authentic Thai Massage is outstanding! If you're looking for an amazing massage with athletic…read morevigor, strength, and skill, this is the place. The therapists at both this location and the Old Town Scottsdale location deliver rigorous Thai, Swedish, and combination Thai/Swedish massages that leave you feeling blissed out. I'd highly recommend the combination Thai/Swedish 60-minute massage for $85 - hot rocks, heat pads, and/or Thai tiger balm available complimentary upon request! A couples massage room is also available, with delightfully spacious beds, warm foot soaks, and massage oil. The staff is friendly and attentive from start to finish, making you feel comfortable and cared for the moment you walk in. The space is spotlessly clean and calm, which adds to the overall sense of relaxation. Booking is effortless, with easy scheduling. This spot is hands-down the best massage experience in Scottsdale!

I had many Thai massages and this one is the best spot. I had a lady name Jasmin and she was a…read morecomplete professional from the start to finish. A complete art to understand what the body needs and does it with passion. I'm not from here but this will be a required spot every single time.

I called this place after business hours in desperate need of a massage. I was pregnant and needed…read moreto find out if this was good for pregnancy as well. I knew it was after hours but I was hoping to find more info on the after hours voicemail. I was given the option to leave a message and someone would get back to me. I left a detailed message about how I was looking for a deep tissue massage and that I was pregnant and I wanted to book an appointment immediately. I expected to receive a call back the next morning or sometime in the afternoon. Well dad to say, it's been 3 months and I still have not received a call. I will most definitely not recommend this place. Poor customer service. You won't even get a call back, who knows how good this place actually is. I will never know and I mostly definitely don't want to now. I will go elsewhere in the future. This is a no way for me.

I have been a Yelp member for six years and had an experience that was so outstanding that I have…read morefinally written my first review. I cannot speak highly enough about Rosie and her massage practice: Hands From Above. I moved to Arizona four years ago and never found a massage therapist I wanted to return to. Most likely it was because I was scouring Groupon for "deals" and waiting weeks for an appointment for a mediocre massage. It's true--you get what you pay for. A few months ago, I was experiencing severe muscle tightness and decided to look for a highly-reviewed massage therapist on Yelp. Rosie lived up to her rave reviews. She's a true professional and I really felt the difference after my sessions. Last week, I aggravated an old shoulder injury and lost most of the use of my right arm--and I'm right-handed. I was able to book a 6 AM appointment with Rosie and she handled the injury with expertise and care. She followed up with preventative stretches for me and gave me sound advice. Within two days, I was 90% better. By the 3rd day, there was no trace of pain in the joint and I had full use of my arm. A doctor would have given me pain pills and a sling. Rosie addressed the root cause of my issue. If you're serious about augmenting your self-care with regular massage, you owe it to yourself to be treated by the best. Make an appointment with Rosie--you won't regret it.

I was a walk-in, and was pleased to be taken immediately. The spa was beautiful. I received a foot…read moremassage and ion detox beautification. Very relaxing! The staff was very professional and the spa was extremely clean, well-kept and also had a professional staff. I will be back when I come to town. A GREAT deal.

She was amazing.... My body has never felt this relaxed in years and I would totally recommend itread more

Shannon provides great service, great at explaining & working with your schedule…read more I will definitely be seeing her again