I received a very pleasant call yesterday regarding my last service visit. I had a follow up visit…read moretoday and the entire system was rechecked. Riley did a great job! I now have the assurance that the system is ready for whatever weather comes our way. Thank you South Shore Plumbing and Heating.

Very poor experience!!! Had a new gas furnace and two heat pumps for heating and cooling installed…read morein our home on Cape Cod - over $30K expense. We had two water leaks in our basement and a flood in our attic that soaked the sheet rock so bad it looked like rain coming down in our upstairs hallway. Every time South Shore Heating and Cooling came to fix the problem we were told the floods were from faulty installation - a bolt wasn't tightened enough, insulation on the piping was missing or wasn't installed properly etc. Then most recently we found out the gas pipe they installed when they put in the new furnace was leaking gas! Just happened to find this out when National Grid came to swap out our meter. Lucky for us the National Grid technician checked the joints and found the leak. This leak was also from a bolt not being tightened enough. The amount of things that have gone wrong from poor quality of work is so upsetting and not once did a manager call to apologize. I was told by the nice woman that answers the phone that the manager doesn't speak with customers - I guess he doesn't care about their business either! The workers and receptionist were all nice to deal with but the installation and quality of work is very poor which to me means poor training and management. I will never recommend them to anyone and I don't have any peace of mind that the work that has been done is done correctly.

Monomoy Mechanical for A / C service was excellent as a first time customer. The appointment…read moredepartment gave an accurate time line shared the actual cost for my service. The new tech with the company was so well versed in the knowledge of the operation of my system Pleasant, and completely professional. I highly recommend this A / C company fir service, repairs and sales of new units. Thx. Rich. C. Harwich, Ma

Would not recommend unfortunately as I requested an annual service maintenance on my Navien combi…read moreboiler that according to the manufacturer requires a flushing of the domestic hot water and the heating side and was told it didn't need it. I called Navien and of course it needs it to keep the warranty. Another issue too.

I've had EFW perform work many times for me in Wellfleet. Show up on time, do good work, customer…read moreservice is good. They've done basic kitchen stuff, to more involved bathroom stuff and also installed a large generator while removing the old crappy one. They just did some work in outside shower - nice workmanship and good guys pretty much every time. Mike Katz in Wellfleet.

Wish there was a "zero stars" option…read more Terrible customer service. Rude & abusive staff from technicians to head of finance. I just got off the phone w/ that guy. They sent me a bill "120 days past due" for a preventative maintence contract I never established. His explanation was that the contract is w/ the address... not the owner...? How does an address start a contract.. & how, then, was the bill/acct in my name, if the contract was with the previous owner? He spoke over me the entire conversation. Could not get one full sentence out... then had the audacity, after I finally got a few words out to say ".. well, if you had just said that in the beginning..." Very rude, ignorant man. Previous incidents had left me frustrated, but I was a renter at the time & had no control over the choice of service provider. One tech showed up 2 hours AFTER the four hour window I had been given for the appt & then became verbally abusive with me bc I said it was too late & I was on my way out the door. I called the office & didn't even lodge any kind of complaint, just asked that that particular tech not be assigned to my address again. The woman said she would make a note on the acct. He was sent again, the following week. Laughed at me, when I expressed surprise he was there. When I called the office, the woman denied that anyone there would agree to such a note & didn't care about the poor treatment. Simply said techs are assigned according to the job & availability, period. Another tech appeared to have a psychotic break in my basement during a simple preventative maintence call (ordered by the previous owner). He was down there banging & clanging things, LOUDLY swearing & yelling at himself & the heating unit. I had told him on the way in that there was a 3rd shift worker sleeping in the house & asked him, to the best of his ability, to keep noise to a minimum. It sounded like he was fighting w/ someone & throwing things. I went down to inquire & he was spiraling out, literally tantruming. Said he broke a part & he'd have to come back. When he did, the same behavior continued. I was so concerned, I haven't allowed anyone from their company in my home since... & certainly never will again. When I've shared this w/ other community members, they say things like, "Yeah, they've really gone down hill." I've had dealings w/ them for over 15 years. I've never seen anything BUT poor service & performance... & deplorable customer relations across the board.

We were in a need of Heat Pump and that's when we reached out to Local HVAC via angi's list. Matt…read morewas very flexible when it came to initial appointment. Came down to the property on time, took a look around, provided a great solution and then provided a quote within 12 hours of first appointment. He was very upfront about supply chain issues, gave a mutually agreeable date for install and he and his crew were on time to come down and start the installation. They finished the work fairly quickly and then cleaned up the space really well. Matt's estimates were very competitive and his service and response rate was amazing. We have had the heat pump and mini splits for around 3+ months now and we are very satisfied with the work. Would highly recommend Local HVAC to anyone who is in market.

Brian responded same day and came out cleaned the AC units and said I didn't need any refrigerant…read more I had him replace my hot water recirculating pump and now it is so quiet. I am so glad I found this locally owned company! He was very honest with the price and I would always call him for any AC/Heat and plumbing issues!

Emergency service call made for burst pipe . Technician on call was Bryan and he was here within 14…read moreminutes from my phone call. Thanks to a wonderful company.

These folks were very responsive to my request for replacing my entire hivac system,…read moreThey did quick efficient work and cleaned up well after finishing the installation. Competitively priced. I would recommend and use them again myself,

I had a small (but urgent) job the first week of the summer and Old School got back to me right…read moreaway, showed up the next morning, completed the job quickly, and charged me a very reasonable price!

I had an issue with my HVAC unit. Very responsive and honest. Price was reasonable and issue was…read morequickly resolved. Will definitely use them again.

We bought a fixer-upper in the Cape a few years ago and have used Coastal for multiple projects:…read moremini-split AC, new water heater, various plumbing issues. We highly recommend. Very responsive, quality work.

From the owner: We specialize in Plumbing, Heating, Air Conditioning and Electrical Workread more

As a Retired 40 year Cpm and Residential Property Manager, have a great relationship with Braga…read morePlumbing for many years. Installed both boilers in our home. Their service techs well educated and quickly diagnosis any problem. They excel in Navien Service, they will get Navien directly on the phone if and when needed. We would not use another Heating or Plumbing Contractor in our home. There the best in all areas....

Unfortunately these guys still need to attend to more schooling, poor workmanship and call back…read moreafter call back and still can get it fixed correctly, do your research and hire a well established professional Hvac company

Bob knows his stuff!!! ; stays with it until it is properly repaired. What more can I sayread more

Bob's installation of our Ecobee Smart Thermostats was stellar! Due to the home's age, the job…read morepresented interesting challenges along the way, but with his technical expertise, he was able to overcome the issues in short order. We were also very pleased with his communication, knowledge, professionalism and workmanship. Couldn't recommend him enough!