Lisa was great in contacting me and actually accommodating my schedule change that I needed in…read moreorder for someone to be at the apartment to let the cleaner in. We chose the moving out cleaning because I am currently unable to due any serious cleaning due to a herniated disc in my back. We had a 1560 Sq ft 3bd 2ba apartment and Phoebe did an amazing job! The bedrooms were spotless, the bathrooms were sparkling, the fridge was super clean, and the stove (especially the oven) just like new. Phoebe even cleaned the doors along with the window sills too. I would recommend them especially for their price too. Definitely would love to use The Chore Experts again (if they can service where we moved to). I am glad I found them!

I used this service for over a year. Originally I dealt solely with Shawn and he was good about…read moreresponding and handling any issues. Then over the past couple of months there was always a little issue with my cleaning. Corners not swept etc. The last "cleaning" I was billed for was a joke. I think they vacuumed the one room with carpet and that is it. My hardwood floors still had visible dirt my sinks were obviously not cleaned. When I contacted the service (via text as I always have) I was told to call before 5pm. My response was that I would not be able to call before 5. I let Lisa know I couldn't. She said I would need to contact her by phone before 5 during the week. This isn't possible with my work schedule. My schedule is the whole reason I use a service. Since this wasn't resolved and since I was charged for a service I didn't receive I cancelled my services. Lisa's response was sarcastic and unprofessional.

Karla and Lely went above and beyond today deep cleaning my house. They were also very considerate…read moreand pleasant to communicate with. Outstanding team!

Very poor experience - I do not recommend. I've used this cleaning company monthly for almost three…read moreyears, and until recently I was a happy customer. That changed after a recent visit where a substitute crew member (not my regular cleaner) was sent to my home without notice, even after I emailed that morning to confirm my usual crew. I let the crew know I'd be leaving during the cleaning and asked them to leave through the back door (which is deadbolt only and impossible to lock from outside). Note: I've done many times before without issue. Instead, they locked both the back door and the front door, including the knob on my keyless entry front door, which should never be locked. I came home to find myself completely locked out during triple-digit heat. I waited 45 minutes for a locksmith and paid $120 out of pocket, and my front door was scratched during entry. While I was home, an expensive bottle of facial product was also broken during the visit. After a few email exchanges with the company where they did not seem to care about the customer experience, I asked for the issue to be escalated to management. I received a reply though it's unclear whether it actually came from someone in a management role. The company denied any responsibility for the locksmith cost and the broken facial product. Overall, there was no real customer service effort to make things right. I wanted to leave an honest review because three years of loyalty should count for something when something goes wrong. Be cautious when considering this company. if you're not going to be home, confirm exactly who is coming, and don't assume your usual crew will show up. Take pictures of anything out of the ordinary or broken since the company will not take the customers word.

Lenora has been cleaning our engineering offices for almost two years. They always do an excellent…read morejob and are very easy to work with! I would 100% recommend this company to anyone! She did our initial cleaning when we first moved and our weekly cleanings and we haven't ever had a complaint!

I would like to highly recommend Fresh and Clean for home and commercial cleaning services. Lenora,…read moreHerschell and their staff have been great! I found their company through an extensive online search in August 2020, including Yelp, as I had a unique cleaning situation. I work remotely for a company that had an 11k square foot building that required several cleanings in the final weeks as interior renovations were finishing. I also needed a company that was willing to assist unpacking boxes and helping with "house" set-up, putting items away in rooms, cabinets, drawers. In addition, we needed wash/dry/fold of a large quantity of new bed sheets, bath towels and making up of the beds. Lenora and Herschell were both so wonderful to work with - very personable, professional, punctual and flexible. Lenora is highly organized and and along with Herschell, take personal pride in the work their team performs. They took great care to be sure the facility looked perfect for a scheduled photo & video shot. Plus, the entire team managed this project so graciously while following COVID-19 procedures. Fresh and Clean did such a fantastic job and we were so happy working with the team, that they have been hired on as the facility's permanent cleaning staff. Thank you Fresh and Clean! 5 plus stars!!

This company has provided excellent service for our company!…read more The quality of work has been awesome compared to previous commercial cleaning companies. Debbie Thompkins is extremely accommodating and a joy to work with. The quality of work and the cost of Jani-One's service is competitive in today's market. I would happy to recommend Jani-One to any company!

This company is kind and very considerate. They are always on the lookout for the building, and if…read moreanything is ever out of place, they will always contact you and let you know. The building has always been in tiptop shape! Thank you so much for all you do!

Requested move in service. Windows, cabinets, and shelves were not clean. Found roach droppings in…read morecabinets and shelves. Windows (from the inside) were very dirty. Moving is a very stressful and busy time so when you pay for a cleaning service and ask multiple times if it's a full service, deep clean - you expect everything to be done well. That was not my experience and it added more stress to the overall experience.

Good cleaning and had no issues. People were nice and hard working. Would hire again.read more

I had reviewed this company instead of a different company that did a poor cleaning and gave them 2…read morestars, I am so embarrassed but they reached out to me privately to confirm this, and I have most definitely removed my review. I much appreciate their honesty and am inclined to use their cleaning solely based off their consideration and dedication to customer care. They followed up and checked their records, which says a lot about their quality care in my opinion. So sorry about the mix up, and thank you for correcting me!

Today Ms. Tucker came she did a great job on our home. She was the consummate professional. Our…read morehome is immaculate, she paid attention to every detail. My wife is allergic to dust and she can always tell when Ms. Tucker has been here because she breathes better. Her work is amazing and every room looks like NEW! She is the reason that we stay with Atlanta Green Maids, she is a difference maker.

Requested a standard clean and got what I would call subpar service. Came on time and sent pictures…read morethat seemed fine, but when I was able to get to the house it was obvious they had vacuumed once over and then mopped just enough for the floors to be wet for pics. Not what I would have expected for the price. Maybe I should have sprung for the up charged service, but it had the services I needed in the standard. I guess they just don't do them as well in the standard cleaning package.

Didn't even introduce himself-went straight to that he couldn't help me. Very unprofessional!read more