To be fair: the construction on our deck is now complete and it looks great and I think it was well built. The issue with Mark is his lack of communication. The job, which was supposed to take a day and a half ran to almost two weeks due to one delay after another (including multiple instances of not having the right materials delivered at the right time). At no point during this process did Mark communicate with us. We were always calling and texting; most of the time getting no response. The lack of customer service and communication was extreme and I would never use him again nor would I recommend him to anyone. read more

We recently decided that our deck, which was original to the house (built in 1993), needed to be replaced after it was getting overly creaky and unstable. We met with several top deck builders to get estimates and design quotes. We were impressed with all of them, but Infinite Decks was the only one who was willing to figure out a design issue in order to bring it up to code. By far, this made them the best design. When it came to installation, I was continually impressed with the high quality materials and design. The new drilled pier post foundations are fantastic and they make my old footers look like childs play. Several times we had to make adjustments on the fly and they were always very accommodating and responsive, which is very important to me. They really did an awesome job all around and have even been responsive and helpful POST job finish, which is also refreshing to see, as some folks forget about you once the work is done. We absolutely love our new deck and expect that it will likely outlast us! read more

Infinite Decks designed and built us a beautiful deck. Their attention to detail, solid communication and great finished product is why we have referred many of our friends and co-workers to them. Our deck is a unique design that is a combination of our ideas and their creativity. We are constantly getting compliments from friends and neighbors as we love entertaining in our outdoor space. The project took a little while with getting the permit in place and then working around weather, but there was great communication the entire time and the deck was ready for our big party. Mark was great to work with and we loved how he listened to us and worked with us to create exactly what we wanted. I will admit that when we saw the price tag, I was concerned because it was more than we were planning to spend. We looked around and talked to other builders, only to find that buying a cheaper deck meant less quality materials, basic square or rectangle, not as much attention to detail and companies that are trying to mass build decks for the money. My husband convinced me, "You get what you pay for" and he was right! The quality, detail, unique design and overall project was worth every penny. This deck was built to last and it is beautiful! Definitely five stars from start to finish! read more

Infinite Decks - Decks & Railing Near Me - Burnsville, Minnesota

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It is my great pleasure to recommend Infinite Decks. Not only are they terrific builders, but their customer service is second to none. Mark King and his fabulous crew built our TimberTech deck. We love it and have received numerous compliments from our friends, family, and neighbors. The quality of their work was consistently top-notch. The building crew, which are his employees, are professional, polite, courteous, and unbelievably neat. They always tidied the work site at the end of the day. When questions or issues arise, they are handled immediately. That said, I found that the honesty of Mark was beyond impressive. When we realized that the railings were black instead of bronze, Mark looked me in the eye and said that he ordered the wrong color, and without hesitation, he said that he would make it right. We soon realized the black complemented our deck and decided to stay with that color. However, he still felt terrible and replaced our front porch railing with the same material at no charge - unheard of these days! Mark will work within your budget and give you the absolute best your dollar will buy. For these reasons and many more, I will gladly recommend Infinite Decks to anyone wanting a quality, one-of-a-kind deck. They are simply the best! Nancy Wynn Plymouth, MN Services: Deck installation, Deck design, Deck replacement, Porch construction read more

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I highly recommend Infinite Decks! I'm so glad that I hired them to build my fantastic deck! Mark the owner is a true artist and craftsman and his designs are creative and unique. It's fitting that he has won several awards for his awesome projects! He listens, he creates, he makes your vision a reality. His lead carpenter, Karter, does quality work and has a high level of attention to detail. Every corner was cut in perfect and every board was placed with care. They planed the deck joists to ensure a consistent decking surface. The materials they use are top notch... from the decking to the railing. The "under the rail LED lighting" is amazing! We were not only impressed with the quality of their work, but were thankful for the good communication we received from them during different phases of the project. As the deck completion progressed, we came to completely trust Infinite Decks and their team. Don't settle for just any deck builder! I wanted a custom designed lighted deck with curves and a spiral staircase that would be the envy of neighbors and friends and I got it with Infinite Decks! read more

Infinite Decks - My Infinite Decks Masterpiece! - Decks & Railing Near Me - Burnsville, Minnesota

installed deck in late 22, during the winter the deck stairs heaved breaking away from the support. in the spring they came out and added a small brace 2023. the next winter it broke again and heaved and now they have disconnected their phone number. read more

Run. Don't walk, run. I cannot adequately describe the nightmare this has been. Communication = poor Dependability = poor On top of this, advertised a product he actually hasn't used before after receiving thousands of dollars from us. After many months, it was suppose to be a deck. Now it just remains a backyard eyesore. read more

Our experience with Infinite Decks was and is an ongoing nightmare. We hired Mark to build us a deck in the fall of 2020 based upon a great website, positive reviews, and a good consultation. He billed himself as someone who was a stickler for details and precision, which was what I told him I wanted as someone who expects top notch work. You get what you pay for, right? No. Our project was supposed to start mid-November of 2020 and take about 2 weeks. Our job was delayed until January 2021 due to some conflicts with Mark's crew. We went with the flow on this, as these kinds of things can happen in construction. Our piers were installed by the subcontractor on January 5, 2021, and 95% of our framing was done between January 27, 2021 and February 4, 2021. We made our second of three installment payments, now totaling over $27k at the beginning of February. Work virtually stopped after we made this payment. Some additional blocking on the framing was done in March, then stair stringers were added in April. From the beginning of March onward, it was a game of cat and mouse with promises and lack of follow-through. The city even came out and advised us that the permit filed in December had not been paid for or picked up until June 2, 2021, so the work done previously was not even permitted. At the beginning of June we imposed a one week deadline to complete the job and this was agreed upon. When this was not met, we terminated service with Mark due to major breach. After some discussion with Mark, we agreed to allow him back to complete the job under revised conditions and a one week deadline. We truly wanted to work things out and just have the job done. Lack of any significant progress continued through July and we made a second and final termination at the beginning of August. To Mark's credit, he did remove the stair stringers to accommodate the pouring of our patio over the summer. Beyond that, I honestly don't know what to say. Despite me wanting badly to like the guy, he screwed us in the most massive way imaginable. Materials have been sitting in our yard for nearly one year, a 22 ft deck railing is taking up my garage stall, and our deck is basically the same as it was 8 months ago... framed and unfinished. We were super reasonable with him and he took advantage of that. We are currently awaiting a court date so we can serve papers and recover our damages. If I could go back in time I would erase the day we ever hired him. read more

Infinite Decks - February 4 - Decks & Railing Near Me - Burnsville, Minnesota

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Highly recommend Infinite Decks! I was satisfied with the entire process from start to finish. Mark took the time to listen to what I wanted and ALSO made sure he understood what I didn't want in a deck. He provided multiple design options while ensuring to stay within the budget requirements. His ability to consult and provide his expertise was helpful. His team was great during the building process. Their attention to details and making sure everything comes out perfect is commendable. Throughout the process, they were considerate of the timeline and professional. The deck turned out great! In fact, I am writing this review while sitting on it! Mark and his team are great at what they do! read more

We had Infinite Decks do a new deck for our home in Chaska, MN. Prior to this, we had one of those cheap, thrown up in a week, pieces of junk. We went all in on this one giving us a completely new living space, both above and below the deck. Mark King, the owner, is amazing. He's got serious interest in customer satisfaction and perfection. Carl, the craftsman assigned to our project, was skilled beyond belief. His attention to detail is off the charts. We are more than impressed. And more than happy with our results. We've already used the deck more in the last months of fall (before the snow hit), than we have in the entire 15 years we've owned the house. Thanks guys!!! read more