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    Indy Bookkeeping Services

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    9 months ago

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    Liberty Tax

    Liberty Tax

    (2 reviews)

    Highly recommend always do my taxes here every year and they offer year round support, and free…read moreconsultations, also free copies. I needed my 2020 returns and Rebecca was very helpful and friendly

    I had the worst experience at this location with a female tax preparer that came off as a complete…read moreknow it all, very very unprofessional and suspicious. I went in to get a state tax return amended, I was quoted over the phone $50.00 when I sat down at this lady's desk she quoted me $75.00 then stated she'll HONOR the quote. Also, I made errors apparently on my Federal too. I was going to have her amend the Federal as well. But throughout the process, she asked me questions about identity theft, made multiple statements that I was going to get a notice from IRS because my return was incorrect, it's like she was trying to intimidate me or scare me-her way of conducting business was just terrible-demeaning the whole time. There were other customers in there that heard the whole conversation. She sounded desperate for business and ( my insurance Agent heard the conversation) because I was on the phone when I returned to get my documents I left. She started making comments about not being able to work on my taxes if I took all this paperwork back, she got a little irritated too. The female has blond, naturally curly hair, heavy and glasses? I would not trust her for nothing. I will also be reporting this to corporate & putting my personal information on Fraud Alert because she insisted on keeping my Personal Tax return that she printed.

    Indy Bookkeeping Services - bookkeepers - Updated May 2026

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