We were leaving on a long trip and a light, smaller tripod we had broke the week before our flight…read moredeparting - isn't that always the case? We didn't have time to order online and get it before departure so I started to call around. Had a bad experience here before, but called and they were nice (other people working), had a few options, good prices as well. So we drove over, parked in front (they have a few spots for customers) and they had the tripods put aside for us to check. They were nice, patient, nice to talk to. We tried them and settled on one. It was used, but in good condition. So we bought it. It's good we gave them another shot since they are one of the last standing camera stores in the Valley!

Harry's is dope! Such amazing service. They're so helpful. Very affordable. Feels like family in…read morethere. And LOVE their selection

I needed to get my disposable camera film developed and decided to come here. The people are here…read moreare very helpful and kind! I dropped my camera off on a Monday and by Friday of that week my pictures were ready for pick up! The prices here aren't bad and I will definitely come back again.

I try to be fair and transparent in my reviews, avoiding hyperbole. It's best to be honest since…read morethese business are people's livelihoods. This was a horrible experience, as I would imagine even the business would recognize. I posted on reddit my situation about needing slides from the late 90s digitized and then some also printed for an exhibit. Reddit users suggested Valley Photo Service. I loved the idea of supporting a locally owned and seemingly historic small business. I called in late April and I confirmed that they could help my situation. A nice guy on the phone confirmed that they could do a bulk scan of my slides. I told him how they were digitized once before in 2003 but I imagine the technology had improved. He agreed that just even a bulk scan would be better than what was done back in 2003. We agreed I'd bring them in, do a bulk scan, check out the quality, and then from that bulk scan, I would pick out a dozen to print out for an upcoming exhibit. I drive in on May 1 and he is not there, but another guy is and he is very nice. He says that I should consider not doing a bulk scan but instead a higher price (per slide) flatbed scan. But we don't know if the bulk would be better or not and we're talking dozens and dozens and dozens of slides. So he suggests that at .80 per slide, we do them all bulk and check out the quality first. He says I'll get a link to check them out online when they are done. A week goes by. Another week goes by. I call and a woman says they'll get that to me. Finally I get a link and the slides look really crappy. Worse than when a bulk scan was done in 2003. How could the quality get worse? The slides have been in an archival quality box. I call and a guy says he's not sure. No one can of course confirm what the previous 2003 digitizers did; though I know they did bulk scan not flatbed. Perhaps they did some sort of "apply to all" adjustment of a filter or something? Either way, they say that they'll have someone call me back to think of a path forward. A week goes by. I then call and get the man who owns or manages the place. Very nice and attempts to help. I express my frustration about the time it's taking and that I have to keep calling them, seeing as I already paid. He said not to worry, he would definitely take a few slides, scan them on the flatbed and call me back with the comparison to my previous scans. A week and a half go by and I call to express my frustration that I still haven't heard from him. A woman says that she is so sorry, that the person who digitizes slides is there that day, but busy, so she'll have her call me within hours. Two weeks go by, I drive across town and I ask for my slides back. A woman gets them and asks "was everything done to your satisfaction." I say, "on the contrary nothing was done at all to my satisfaction." Not bitchy, not loudly, I just say it plainly as a fact. She hands me the slides and says, "oh, well here you go. Thank you." So that's my story of a two month long process of trying to get slides digitized. Was anyone rude? No. But did they communicate clearly? No. Mixed messages about possibilities. No calls back when they said. No finished work, after two months, nothing usable. And you would think after taking almost 100 dollars and a customer says they did not help at all, an employee might pause and ask what happened. Nope. That's Valley Photo Service, in my experience.

Today I received my Canon G7X Mark iii I put in a order back on April 12th (back ordered item)…read morecalled about once a month to get a update on what queue I was and they were transparent and provided information. Got a text yesterday that it was being shipped out and got it in less than 24hrs! Just be patient especially if it's a back ordered item :)

In a pinch to get a battery charger. Guy on the phone was nice, but all the other employees were…read morerude when going in to pickup. Got what I needed.

I go there to get my photos developed and have taken passport photos here. The owner is super nice…read morebut beware of the hours as sometimes he does run a little late. I appreciate that you can bring a USB key and he will directly put your photos on it! I haven't compared his prices to other businesses but I think it's competitive!

Quick and simple passport photos, Highly recommend. I sent a…read morefriend here, helped him get his passport with his digital photo. He paid express fee and received passport in a week!? Wow! Thank you

They no longer handle repairs at this facility--they now outsource everything to Costa Mesa. I'm…read morestill waiting for a confirmation email that my item was dropped off. It's already day two and nothing has come through. In the past, you'd receive an email right away confirming the drop-off, so I'm worried my item may have been lost. Honestly, Canon makes so much money--why can't they afford to keep repairs in-house at Burbank? It's really frustrating.

Canon makes it it so damn difficult for me to consider buying another canon product…read more Went in there to get my 24-70mm f2.8 L lens repaired and the quote was $589!!!! My 70-200 f2.8mm L was $709. Holy crap!!!! This is absolutely ridiculous that Canon does not take care of it's customers better. I had my 24-70 repaired last year and it costed $379. A $200 mark up from last year. They gave me a repair warranty that lasted only 6 months. It's absolutely ridiculous. At least with Apple products, you can buy the Apple care and get anything fixed for $100. But with Canon, NOTHING. I used to be faithful and loyal to Canon but I think it's time to see what the other brands are doing and how they are showing their appreciation towards their customers. This is absolutely insane.

This little photo shop will print from photo-film negatives! They are efficient and provide many…read moreother services including passport photos and image transfer, from standard photo film, home films, and vhs, to larger format negatives and slides. They even sell photo frames for a one-stop convenience. Parking is tight, but the shopowner reserves the two spaces in front of his business for customers.

I went to this gem of a studio to get proof of. Canadian citizenship photos. I have never seen such…read moregood work. It was fast and the photographer really knew what he was doing. It's too bad that I have already renewed my passport or I would've come back to get those photos done. The colors on these photos are so vivid and are perfect.

They're super helpful here! I brought in a super 8 camera I found at a thrift store and they…read moreanswered all my questions. Advised me what I should do with the camera and were super patient with the questions I had. Really honest and helpful, highly recommend.

Best film lab for super 8 and 16mm. I wouldn't bring my film anywhere else. They always do an…read moreamazing job and it's usually a quick turn around.

SHARING PSA FOR ALL CUSTOMERS AND RENTAL HOUSES!…read more I contacted my rep at Studio Depot for a set of 10' speed rail which I was able to purchase at a discounted price. I was initially very satisfied with the order and requested that it be fulfilled. I provided my FedEx account number to the representative and authorized him to charge the account for the shipping. However, the representative failed to inform me of the shipping charges before completing the order. After days of waiting, I figured the order was sitting in the shipping cue since I was never provided a shipping cost or tracking number. The shipment arrived out of the blue; and about a week later, I was hit with a $1,507 charge from FedEx which I initially figured was fraud. Come to find out, there was either negligence in the measuring of the package, or ignorance of courtesy, that resulted in an automatic "Ground Unauthorized Package Charge" from FedEx in the amount of $1,250. That meant that the total cost to ship the item without the extra charge was $257, which in and of itself should be reason enough to inform me that the shipping would cost more than the item itself. Nevertheless, were I made aware of any such shipping cost, I would have happily driven from our location in Santa Barbara to LA to pick it up myself. Hell, I'd even bike there. Since then, I have reached out, pleading for a resolution, and the issue has simply been neglected. LONG STORY SHORT: IF YOU ARE PURCHASING ITEMS THROUGH SALES REPS AT THIS COMPANY, explicitly request that they inform you of the shipping charges especially for larger items. I certainly hope that this company increases its transparency with its customers in the future. Don't waste your time or money here. I still hope to see this resolved.

This place is pretty sweet. I have mixed feelings about the new location, it's a bit more…read moreindustrial but the inside is more crowded. The floors aren't carpeted & product is kinda just crammed together. However that def won't stop me from coming here. Just like the older location better that's all! Yes they are a bit pricey, but there's not really a huge market for film equipment. Today's trip I scored some black A Clamps. I know it sounds pretty goofy to get excited about a clamp, but at the same time it's fun to collect smaller items that don't cost an arm & a leg for your studio! Plus, it saves me the hassle from having to spray paint all the clamps anyway! Also I got 20% off my purchase, not sure why, but yay! I will always come back here when I can. The only shitty part is they are open on weekdays only :(.