So in over 20 years of having manicures and pedicures done at a wide variety of salons, although I…read morehad decided a couple of years ago that L.A. Nails in Okolona *was* the one that provided the most horrible salon service ever, hands down, Kim Davis (not to be confused with Rowan County Clerk making headlines), bless her heart, took away that trophy this year. I'm not even going to put all the sordid details in writing, because there is a word limit, and the pedicure was so *unbelievably* sloppy and unprofessional that only photos could possibly give credulity. It was so bad, I'm actually ashamed to post photos, but I must, as proof.
I arrived a bit early, and Kim was with someone. Once done, she went outside for a lengthy cigarette break. So I had to wait. She was pleasant, but literally silent during the whole episode. I had to force even minimal conversation, and I'm not a chatterer.
Glancing down periodically, I felt sympathy as I presumed this must be her first time, as I watched her shakily get globs of polish all over the skin of my toes. Or maybe she was on something? I asked her how long she had been doing nails. To my shock and disbelief, she told me she had been at that salon alone for at least 15 years! I half suspected from time to time that this was a joke being played on me. No one could be that bad at doing a pedicure, not even a child! She did mention that she had a terrible headache.
After the whack job of a shellac pedicure (see photos), I left out in shock, rushing to work, but called back later to mention very tactfully how she completely scribbled all outside the lines. She offered to redo my feet that weekend, but then texted within an hour of the appointment to reschedule for a week later. There was no way I was going to go that long looking crazy and hiding my feet. She gave me stories about the shellac machine being broken, waiting for a plumber for days, etc. I just asked for a refund after all the runaround. Kim promised to mail me a check the next day, asking me to text my mailing address, which I did. No refund ever arrived, even after weeks. Groupon (yes, Groupon, unfortunately) wound up having to issue the refund. Thank goodness for Yelp.
Aside: All the crustiness around and on the toes is NOT dead skin or any part of the toes. It is sloppily applied, dried shellac.
