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    Indigo Chic Boutique

    3.8 (6 reviews)

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    All Dressed Up

    All Dressed Up

    (15 reviews)

    Decent selection of bat mitzvah dresses. Here's the problem. When you are purchasing - everyone is…read moreso nice and helpful. And everything my daughter tried on - well they insisted is perfect and beautiful... The problem is post purchase. I was concerned abt alteration. Sure enough I came and it was wrong. It was a half fast job. And they charge $200 for alteration. That's ridiculous. I left the dress there and came back another day. Still needs to be altered but now owner cannot be bothered with me. She even got snippy. She is insisting that some dresses just cannot be fixed. Well - theb why are u selling me this dress and charging me $200 for an impossible alteration?. I'm so annoyed. I have 2 more kids and I would never go back. Nor would I let my friends go back. Good selling job, poor execution ladies. I'm taking the dress to another seamstress here and paying again!

    After my first review the manager reached out to me and apologized. I appreciated her doing that…read more But I do stand by what I originally wrote. Their dresses are beautiful and their salespeople lovely and helpful but customers should keep in mind that their follow up customer service and tailoring is sub par. Original review: I wish it was possible to give zero stars. Though they have a beautiful selection of dresses, their customer service and tailoring are horrible. We went for my daughter's fitting and they gave our dresses back one week before her bat mitZvah. When she went to try them on, one was tailored incorrectly and the other still had its pins in and hadn't even been touched. We rushed it to our local tailor because they are closed on sundays and Mondays and they managed to get it done but obviously charged us more because it was a rush. When I tried to explain to All dresses Up this issue they were unsympathetic and not apologetic. The manager wouldn't even get on the phone with me. They didn't offer me anything to fix the problem. Do NOT go he

    Nordstrom Rack

    Nordstrom Rack

    (46 reviews)

    $$

    In general, Nordstrom Rack has great deals on clothing, shoes, and items for the home. This…read morelocation, in particular, is conveniently inside the White Plains City Center on the first floor. However, the lines for the checkout are always very long and I often find that the clothing section is disorganized (especially in the sale section). Still, the folks with whom I have interacted in this store (cashier, fitting room attendant) have been friendly.

    Walked into the store to pick up an order I placed online. Was told it would be ready yesterday on…read morethe 22nd, but than it changed to the 23rd. So now I'm here and then being told it's not ready. And they're not sure if it's even gonna be ready today because there's hundreds of orders ahead of mine. I also can't cancel until the order is ready for pick up. Then I'll it'll take another 5 to 7 business days for me to get a refund. Another part of the story which is wild. When I first walked in, there was a man cursing out an employee. I thought man this guy must be crazy. How can you do something like that? But then after my experience with the cashier. I understood she was so nonchalant and dismissive. I think she enjoyed telling me the bad news. Customer service isn't what it used to be. I'll tell you.. contact the customer service spoke with a AI operator. Eventually got a human. Only to be told the same thing. I was also told that the product is in the building but I just have to wait for somebody to pull it. I don't know, man with this information what you will

    A Step Ahead - Wedding dress from A Step Ahead. Photo by www.leajones.net

    A Step Ahead

    (33 reviews)

    $$

    Fantastic! This place is the place to buy all your Gala and bridesmaids Prom dresses. It's been the…read moreIT place for over probably 40 years. As I'm reading some of the reviews be considerate of the women in this shop who have to deal with the MOMs not the teenagers. Shame on You. In today's society everyone is too sensitive. For goodness sake if someone were to tell you that your kid needs a size up! you would have a heart attack for someone telling them that. Today's shops are afraid of suggesting anything that might offend you because everything offends everyone Get it straight. It's not Their fault. It's yours. They're catering and staying in business so you don't have to go online and get a tight, cheap, poorly made, non refundable, no contact piece of fabric. So we all can enjoy a Special Day. A step Ahead is Fantastic! Thank you for all that you do. You are appreciated and you have made Millions Happy!

    Thank you so much for your response. I appreciate the time you took to respond. Unfortunately…read morethat is not exactly how things transpired. Your staff never suggested sizing up. And in fact there is another teenager in our town who had the exact same experience with you in that you ordered her a dress size based on the sample she tried on in the store and when the dress arrived it was too tight. So like my daughter she had to buy another dress for prom. Your staff is lovely and we always loved shopping in your store. I am posting this review so other people do not have the same experience. Shoppers just make sure to get measured before you buy a dress from this store!

    Indigo Chic Boutique - womenscloth - Updated May 2026

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