This company was contracted to tow my vehicle by my HOA on Thursday December 11, 2025. While my…read morevehicle was was parked in a way that it was partially obstructing the sidewalk and I agree the HOA may have been within their rights to try to have it towed. T he tow company dragged my vehicle while it was in park. I was able to get my vehicle released before the tow was completed via a negotiated drop fee. However the driver attempted to charge me a drop fee of $129 originally which according to the OH revised code and the PUCO they can only charge for the tow if the tow is completed and then they offered to reduce the drop fee to $65 after a lot of arguing which $64.50 is the most they would legally be allowed to charge by law. They also told me it would be over $360 if it was towed which also violates the Ohio revised code and PUCO guidelines. They can only charge $129.00 for the tow plus $17.00 per day for storage and $25.00 administrative fee (administrative fee is only in some cases) plus they could potentially charge $150.00 additional, but only if I attempted to retrieve the vehicle after hours. When all was said and done I negotiated a drop fee of $24.00. However, after dragged my vehicle while it was in park now my brake light is on and when I requested their insurance information to file a claim and have their insurance investigate to determine what damage they did to my vehicle they refused to provide their insurance information. This company is a predatory tow company and I will be reaching out to the PUCO to file a formal complaint. I would not recommend this company to anyone.

Great service, clean, professional, kind. I don't know what else to say the young man made an…read moreoverwhelming time, a little less stressful for both myself and my family.

Never Ever Use this company ever. My brother suffers from a nerve-disorder and it causes him to…read moreslur his speech. When he called this company to tow his car, the driver saw his slurred speech and assume he was drunk. He told him that he was going to call the cops. My brother told him that he had a medical condition and tried to show him proof but the driver immediately walked away from him. When the police arrived they too ignored my brother, who at this point was getting worked up (which causes his cataplexy to act up), and the police officer immediately arrested him and, also refused to check his medication documents. He wrote him a DUI ticket -- which he has to go to court over, which will be thrown out once the results of his urine test come. This is a company that should be offering help and instead they have only hindered. If I could leave zero stars I would. Shame on Sims towing.

Our F350 oil filter was spraying diesel fuel all over the engine. It was a Sunday morning so we…read morewere doubting we could find anybody to help. But our insurance company Progressive found Josh's company and he was happy to help. It wasn't safe to drive our truck to the repair shop so Josh showed up at our campground and gave us a tow. He even popped the hood and diagnosed the issue for us. He offered to fix it himself but didn't have the part in stock. We would have gladly let them repair instead of the shop, but we were leaving the campground that day and needed a quick fix. Gave us a ride to the shop. Very friendly and easy to talk to. Thanks for helping us get back on the road quickly!

I cannot say anything better then this place is amazing! I have unfortunately had to use this place…read morethree times with their heavy wrecker. All three times were late at night and it was definitely no fun for anyone to be out there helping. Always came with a smile and a friendly face and always willing to help. Excellent place and I will use them from now on! If you get Josh he is the man!

Vince is hard working always smiling and helping customers. If they don't got it they will get it…read morefor you.

The driver got to me way faster than the ETA I was given, and got my tire changed in no time flat…read more(pun intended). I don't know if it was a fluke or if they're always that fast, but they're A-OK in my book!

What an excellent company! I was stranded along I-79 in the dark with all of my luggage for a…read morebusiness trip. The tow truck driver swung by my hotel so I could unload my luggage before he took the vehicle to the garage. I don't know how I would have transported all of my stuff at night in a strange city!

1 mile tow , pu from 1/4 from their shop , $100 bucks. Was not an emergency, called days ahead…read more Pretty pricey I think

After reaching out to insurance liberty mutual Roadside assistance and waiting two and a half hours…read morefor them to cancel on us, I called Terrys who came out for almost half the price and within a half an hour! So appreciative!

Found Moe on yelp and had a response within minutes.. Was reasonable price and by the least amount…read moreof time I have waited for a tow.. He was very kind and had a good conversation. I will be sure to give anyone thats needs a tow his number