I waited an hour and a half for my 1030 appointment. Then the test took seven minutes. It took me 10 minutes to find a parking place and luckily I have a disabled sticker so sweet I could park. But I first joined the other people who are circling and circling, trying to find an empty space. The waiting rooms were packed people standing room only. I don't think I'll ever go back here. I remember the good old days of Midtown Imaging when your appointment happened when it was scheduled. read more

I got there a little bit early so I can fill out my paperwork. This was the first time time I came to this office. I walked in and the place was packed. There was barely any place to sit. The ladies at the front desk were pretty nice signed in and waited about15 minutes to get my paper and insurance information put into the system. Even though the front room was packed patients were going out very quickly. When it was my turn the technician was really really nice. She took me to a locker room area explain that I need take anything with metal in it off and to lock all my personal belongings in the locker and come into the next room when I was ready. She provided me with a clean blanket just in case I get cold. The testing took about 30 minutes. When she was done she explain to me how long it was going to take for my doctor to receive the results and what to expect. And that was it. They keep really late hours. They're open from 7 a.m. in the morning to 11 p.m. at night. I think that's a great convenience. Overall it was a great experience. I would definitely try this place again. read more

No! Rude! Dirty! Long wait times! Just a HUGE NO! This is my second time here in 2 months. I was hoping my first visit was just a bad day. It was not. Second visit was even worse! Ask your doctor to send you to a completely different imaging center! read more

Nice Facility, went In for a CT Scan and was in and out within 30min. I suggest getting there 10min before for appt time to make sure there's no delays. read more

Do not come here! Very disturbing experience. Never expected this from a place to get body imaging done. In summary; The radiology techs think they are doctors and the front desk people keep you paper work "in process" so it delays your name being called in to the procedure. The technicians were quite rough made me feel pain and tenderness upon my leave, and I was soaking in gel that I had to remove myself. I left in worse condition than I came in. Wish I could give zero stars. read more

Very frustrating. Unprofessional due to communication gap with using a call center. Waited for approve for MRI after prescreening. No call. I continued to follow up to find out if approved (2 weeks)and call center never had any idea or even offering to help with follow up. This was very important to me walking normally again. I would get calls from them as to why my MRI was not scheduled yet and I went over again about approval process (xRay was supposed to be read prior for approval) right hand had no idea what left hand was doing. Terrible terrible .. I finally gave up -- sad this is health care. I even asked to speak to a supervisor and of course was in a meeting every time. read more

I've only been here three times but each time the front desk staff were the sweetest and friendliest girls. Even though they were obviously very busy, they still took a great deal of time helping me fill out my forms and always with big smiles. The imaging specialist are also caring professionals who calmed me a great deal during a difficult time. I left feeling much happier than when I came in. Keep up the good work. read more

I spent multiple days on hold trying to set up an appointment. No one picks up and when you leave a message, no one returns the call. When I finally was able to get a person on the phone to make the appointment, she was incredibly rude. On the day of my appointment, there was a mix up between my doctor and this facility re: the prescription and no one had the courtesy to call me so that I didn't waste my time showing up. Instead, I had to reschedule and Roxanne at the front desk told me to call her before I showed up again to make sure they had what they needed from my doctor. I called her extension multiple times prior to the appointment and she never picked up or returned my calls. I will never go there again and I discourage anyone from using this facility. They really don't care at all. If I could give zero stars I would. read more

Hours say they are Open until 11:00 pm but they close before 9 pm. Very disappointing as I made a special trip to pick up pre-test materials I needed after work. Fix your hours and work without closing early would be nice. read more

This place is a Zoo.. It is very obvious that they over book on purpose with the knowledge that whatever the reason you're there, it is important and there isn't much you can do about it. There are to many other great places around to use this place. read more

Crowded and uncomfortable. There were no seats and I had to stand waiting for my appointment in the middle of the hallway. Very unprofessional, the ultrasound technician spoke over me to her coworker the whole time she was doing the procedure as if I wasn't there. And as if that weren't enough to keep me from going back, I got the worst radiological report ever! No details about the lesion in my breast... just that there is one and it's probably not malignant...no size, description, anything. Getting a second opinion and never going back here read more

I took my 81 yr old mother there for an ultrasound on her leg. We had a 3:15 appt, were told to be there at 3:00. We did not get out of there until after 5 pm. Very crowded and overbooked. Waiting area is small with people really close yo each other. read more

I can honestly tell you that this is the worst place ever. Went in for an unltrasound and the tech misread the ultrasound and had me go to the hospital, so i went thinking something was wrong and find out i had nothing. Spoke to the manager Tammy Burton (dont forget that name) and she assured me that she would compensate me for my lost time and the trouble i went thru. Well guess what she lied! Having known what i went thru and ended up telling me shes only going to send me 30 bucks for gas. I really hope this doesnt happen to anyone else, the worst service ever. I had an appointment at 1pm that day didnt get seen till 215 then the tech tells me to go to the hospital and was there later than 6pm. I really hope upper managment reads this and does something about this. read more

I don't think I've ever wrote a negative review in my life, but my god is this place horrible. If you have other options, please consider them. They are extremely busy and you will wait for hours no matter what. Positive reviews are fake, please go elsewhere ! read more

Always packed and running late Came for 8 a.m appt at 745 as advised and the technician late to work so I'm waiting just for her to arrive

I've been sitting in the waiting room for an hour so I figured I have the time to write a review. Don't come here if you want to make any other plans for your day. It is a long wait. read more

I have come here twice. The first time was in Nov 2017. I needed a CT Stat with contrast and it was very convenient. My doctor's office called me around 9:15am to say that I was cleared for the CT. I called Independent Imaging right away. They called my doctor's office and called me right back due to the urgent nature. They asked when I last ate and I said 9am. They said I needed to wait 3 hours so I was scheduled for 12:00pm. I arrived early and completed the forms. The waiting room was full and I was worried the wait would be long. It was about 10 minutes. After the procedure, I had to wait 10 minutes to be cleared to make sure I did not have anything life threatening. I was cleared to go home. My second time was yesterday. My doctor gave me a script for an MRI and I called Independent at 2pm for an appointment (not stat). I asked if same day was available. They told me that I could do Wellington at 7pm or Lake Worth at 10pm. I decided to do Lake Worth. They told me to come at 9:30pm. I was the only one in the waiting room when I arrived. I only waited about 5 mins before I went back. I was done by 10:15 and then I waited about 5 mins for the disk. read more

l have been using this imaging center for years and the staff is good. However l just had a personal traumatic and costly experience. While taking my mammogram l removed my very expensive Pandora necklace and placed on counter. When procedure was over l walked away and left on counter by mistake. The emotional distress is unbearable because these were things from my deceased husband. Young receptionist checked everywhere she new. But l walked away empty handed and a heavy heart. Contact with local authorities was done by me. I guess what gave me such a negative frame of mind was no management personnel has reached out to assure me of their future intentions. Things don't get up and walk without feet. Boynton Beach read more

My experience was good. Staff is friendly but the office is cramped and there were a couple of minor glitches getting my appointment set up.

Friendly staff! I had an appointment for 730 for a MRI and I was in and out by 810. John did my MRI and he was fantastic. Office was freshly painted with comfortable chairs. I would recommend. read more