The setup for check-in should include lighted numbers over each clerk so that patient knows who is…read moreavailable next.

terrible experience with a doctor named Jana Buffalo Medical Group. She was completely…read moreincompetent and couldn't even do a basic assessment of an elderly geriatric patient. She didn't know the difference between the fact that my mother had just left her hairdressers and she walked through the parking lot on a day when the wind was blowing 30 mph and messed up her hair and then she wrote up in her that nobody's taking care of her hair unkept. As well as anything everything she assessment was wrong. And when I complained they refused to remove all of . Stay away from Buffalo Medical Group especially stay away from this poor excuse for a doctor.

Very kind and patient with my autistic grandson and they were able to gain his trust with the…read moretechniques that they used

Unfortunately, my husband fell ill on our trip. I found WellNow on Yelp and decided to give it a…read morego. The visit was excellent and my husband received great care. He found out he had flu B and was able to get prescriptions right away at the Wegmans Pharmacy in the next plaza. Everyone we encountered was helpful and explained what the process was for testing, getting prescriptions, etc. If I ever needed urgent care when in town in the future, I would choose to go here. Also, they have Slush Puppies in the waiting room. My husband had a sore throat, so after he was seen, he got a slush puppy to soothe his throat. Great little extra.

I haven't been here since 2018 but I came back today and had just as great of an experience as I…read morehad in the past. I come here for my allergy treatment. I see Dr. Brady. Dr. Brady has always been kind, professional, and efficient in treating my allergies. He got me out of my previous office which was using medieval times-esque treatment that was very unpleasant for me and my son and not doing a thing. Today was just a check up because I haven't been seen in 4 years. I was seen promptly, all staff was super friendly. They even gave me a flu shot right away as I requested. I can't speak for other doctors or specialists here, but I can say if you are coming here for your allergies (or even asthma as Dr. Brady is helping me out with) you will have a great experience!

I would give negative stars if possible, they should be paying patients to endure their BS. I used…read morethem for ONE appointment in fall of 2023. You are assigned an intern so they can practice on you before becoming a real healthcare professional. I have an extremely complex history. When intern introduced I said "NO! I have a complex history and an intern not appropriate!" They wanted to argue and I keep showing my list of diagnosed condition. I had 30 diagnosed conditions at that point and now 34! I left that appointment with blood boiling. Then the real fun started. I got notification that my health record had been uploaded. I have a lot going on and want to make sure correct. 80% of entered data was completely incorrect. They conflated current data with historical data, created conditions I did not have and left off ones I do and made a nonsensical health record. After MANY phone calls and portal messages they just made it worse! On top of all this you cannot contact "Dr of record" in portal. I had to do a browser search on her name, find her on UB Med school site and get her phone and email. I phoned and emailed and she refused to respond! I then went on to General Physians PC in May 2024. MUCH better practice. Children playing hospital do a much more admirable job of it!!

I was referred to Dr. Matthew Cavagnaro for rotator cuff review of MRI. He/staff was friendly while…read moreexplaining process of visit. Surgery was suggested & why. dr Cavagnaro explained what that would look like & gave me time to think on my choices. My referral Ortho had suggested surgery was my outcome due to severe complete tear. I have seen him a couple times & agreed to surgery, which is in 2 days of this review. I would recommend him because I feel confident he will do a successful surgery & his surgery scheduler Christy has been above Amazing with my calls an answering my questions. I'm grateful he will be my surgeon & providing relief.

I (a woman in my 40's) was having perimenopausal symptoms: longer & heavier periods with really bad…read morecramps, bouts of nausea and even vomiting. Brain fog & dizziness. My periods were getting closer together, I was fatigued, having hot flashes, and getting horrible sleep. I had mood swings, too. I saw a Doctor who I will call 'Doctor C.' I'm not going to list her full name, because I think that'd be mean, despite the way she treated me. When I told 'Dr. C' that I was in for perimenopause issues, she laughed dismissively and said: 'You're too young for menopause, let's do some bloodwork,' even though I had *just* had bloodwork done for these issues three weeks prior AND had brought those results with me AND had showed them to her. Note that I said **PERI** menopause, not MENOPAUSE. Big red flag that she didn't seem to know that there is a difference. She will experience the above, eventually. I hope she'll recall how ignorant she was. I hope she realizes: 'I should have listened, she was right, this is a horrible way to feel!' Maybe someone will dismiss her, too, with a: 'You are too young for that!' and a laugh. The receptionist at Buffalo Medical Group was great, though. As was the nice energetic lady who takes your vitals. I really liked both of them. The 'wait time' was good, too, from walking in and being taken back to wait to be seen. Aside from 'Doctor C', everything & everyone was great. But because of 'Doctor C', I'd never go back there.

I had recently spent a few days in MF suburban. This was my first visit and I must say, I was…read moreextremely impressed with the staff, my room, the cleanliness of the hospital, just the overall hospitality is bar none! This will be my "GO TO HOSPITAL " in the future (if the need arises) . The doctors, nurses and technicians I rate HEAD AND SHOULDERS above the rest!!!! They were all so sweet, nice and professional in caring for my every need! I made sure that when I received high quality from any of my care takers, I let them all know what ANGELS they all have been at the time of their service!!!! I will recommend MF to everyone!!! Thank you all again!!!!!

As promised, I wanted to update my review since having my emergency surgery here (my only surgery…read morehere). First things first, they got me into an ER immediately. I was worried they wouldn't take me seriously as I had level 10 pain a few weeks back and then it suddenly dropped to a 1 or 2 and I signed myself out. However, what was wrong that day, did turn out to be an a urgent matter - one that couldn't be addressed due to waiting on my insurance to approve it - and so, back to ER I went and found out I needed emergency surgery (which I had 13 hours later). I will admit, I cried a bit out of fear. The older I get, and the more I fall in love with life, the more fearful I get. I'm also a mom. Upon expressing my fears, a staff of the surgery team assured me that although this is new and scary to me, it is something that is performed everyday and nothing new for my surgeon and I'll be ok. When I was brought up for surgery, I was a bit loopy ... I hadn't slept and was taking some pain medication to get by. I started blabbering from this combo to the lady checking me in .. A LOT. She was absolutely gracious and patient listening to me, even leaning in a bit when I started to whisper a bit for privacy. I wish I knew her name for a more personal thank you haha. I don't even remember being brought in to surgery to be honest. I remember 2 anesthesiologists coming to ask some questions and the next thing I knew, I woke up in my original hospital room. The hospital was good at treating my pain which allowed me to finally sleep that night (I was also fortunate my roommate left, and the next patient went bizerk in regards to sharing a room ... it was a while scene ... so I had peace and quiet too). When I woke up in the morning, I was brought a hardy but low fat breakfast and it was good (French Toast!). Some hours later, I ordered lunch but I was wheeled out to my car before it arrived by a very nice young man who had excellent manners. I waited to write my review to see how I was recovering. I am 2 months post-op, had a follow up today, and I am doing well! Thank you so much to the wonderful, friendly, and efficient staff here at my neighborhood hospital! You are all doing an amazing job, from the check in desk on through. Surgery can be scary, but you all made my stay here as good as it could be.

Dr Horn is great but the nurse that checked me in and did my EKG reeked of cigarette smoke and was…read morecomplaining of being short staffed and the exam room was dingy. The front office staff was pleasant enough but was clearly sick with a cold. As I type this I can still smell the cigarette smoke from the nurse who also said she wasn't sure she could raise the exam table for me because she had a tube somewhere in her chest? She barely acknowledged me while taking my weight instead just complaining about being short staffed to the front office person. This experience may make me want to go back to my previous cardiologist.

These doctors know that cardiac care is serious business. Their office staff not so much…read more 18 DAYS! - no callbacks, no responses to patient portal messages, no phone options ("mailbox full"). The only direct call from this office came one hour after discharge from the emergency room. Cardiac patients deserve better.

I had no issues with Dr Giardino, she was professional and knowledgeable, and quit likable her…read moresister Susan however, the NP should not have a license to practice. I explained all my symptoms which indicated I went from Hashimotos to Graves that the blood work concurred. she said none of the symptoms had to do with my thyroid and to keep taking the levothyroxine. She also told me my nodules were all fluid filled, Another Endo and my physician both concurred they are not including the write up from my ultrasound. After getting my records for the new Endo, she was untruthful. I hope current clients educate themselves and find someone to better care for them as they cannot see the Dr. after your initial visit.

She is simply the best hands down. I've been a patient for years and I trust her completely.read more

My Dr. referred me to a physician here, they said they will call me to setup appointment but never…read moredid. I made the appointment then they call me and said the dr. can't see me that day then they were hesitant and say they will call me later. They never did again. I show up for my appointment and they have me scheduled with a PA not the doctor like I requested then they say it will be months before they could schedule me again. I drove an hour for nothing