Kathy is top notch! My partner and I will never go to anyone else for help planning vacations. She…read moretakes everything into consideration when developing your travel plans. Communication is a strength of Kathy, as is customer service. We first had Kathy help us plan a winter getaway. She took our wishlist and found the perfect resort in Punta Cana. We were so happy with Kathy's service that we went right back when we planned an Ireland and London vacation. She is extremely knowledgeable and truly wants you to have the best experience possible. Although we have not met Kathy in person, she feels like a friend. That's the kind of genuine service you'll get when you go with Kathy.

Kathy from Travel Connex helped me plan my Disney vacation for my family of four to the Art of…read moreAnimation and it was fabulous! I am not much of a traveler and a Disney vacation takes a tremendous amount of planning so I felt that I needed the help of an expert. I certainly found that in Kathy. I sent her countless emails over several months to iron out all the details of my vacation but the result was better than I could have ever imagined. My husband and I and our 6 year old twins had the vacation of a life time!! We visited all the Disney Parks and truly enjoyed our week in Orlando. Thanks Kathy and when we plan our next trip we will be sure to contact you.

I have been working with Chris and Vesna for a little over a year now. We have taken multiple…read morevacations planned by them. I never thought I needed a travel agent until I met the folks here at Panorama. Knowledgeable, polite, and best of all- willing to put in that little bit of extra effort that others wouldnt. Truly a 5 star travel agent.

I called on a Tuesday and spoke with Chris about booking a Disney vacation with a fairly large…read morebudget. By Friday I had not heard anything so called back. She promised she would call me back that afternoon. Now it's a week and a half later and I have booked my vacation myself straight through Disney. Unwilling to do her job and a complete waste of time!

Christine was the best travel planner. She helped us step by step with planning our Honeymoon…read more She was readily available to answer all our questions. She made sure we had the special touches while at the resort for our Honeymoon. I would never book anything online ever again. I'm a life long client of Sand & Beach Travel.

Christine planned our trip to Italy and this was the most amazing trip I've ever been on…read more People asked why we used a travel agent? Why would I not of used one? There were so many details that Christine worked on that I would never of imagined. I would of been lost if I tried to do this on my own. Christine was available whenever I called, texted or emailed her. I called her at 2am on our departure date because I had a "few" last minute questions. I woke her up but she didn't care, I had her personal cell phone number! She is very caring, compassionate travel agent ever. Please, please, please book all your travel with this company!!!!!

High hopes, very disappointing. She might be ok for 1 couple going to just 1 location, but don't…read morehave her do anything else. Didn't return emails or keep us updated. I would ask a question and she'd say 'I'll look into it'. 4 days later I'd have to email again. Then a 3rd time, specifically saying, "Please respond to my emails." Examples: 4 friends traveling on a river cruise. 1 person flying home from Paris & 3 from Nice. She could not get the flight dates right. She had 2 of us flying back from Paris. It was corrected after several emails. When flights were finally booked 6 weeks before leaving, we noticed she booked 2 of the travelers returning a different day. The exact dates and travelers were sent in 2 separate emails 6 mo. before the trip. I emailed to find out what time we disembark from the cruise. 5 days later she'd respond that she was at a bridal show + would look into it in a couple days. When she did reply, she said it was 10 a.m., even though we would be docked from the night before. I told her I wanted to leave at 8 & she said I couldn't because we had to "clear customs". There are no customs. We took a river cruise leaving & returning at the same location. When I questioned her on this she said it was Viking's policy. I called Viking myself & they said there were no restrictions and could leave anytime, even the night before. 2 months before the trip, I asked for extra leg room seats + would pay the extra cost. No response. After 4 days & a follow-up email, she said she'd have the air department look into it. 4 weeks before leaving I sent a reminder. 12 days before leaving + I had to ask again. I finally called the airline directly & changed my seat to a better economy seat. She emailed me that she just changed my seat to another economy seat. I looked it up & saw it had 'restricted leg room'. I had to ask her to change it back. In the meantime, after I changed all seats to what I wanted, they all changed. I had to call the airline again to change them back.

I would highly advise against booking your honeymoon with J Sullivan Travel! I normally don't write…read morebad reviews because I can usually understand that things happen and people work hard for their job, but Jen definitely did not work hard. She was very persistent in the beginning to get us to book with her which is great! It took us some time to decide since we were in the process of moving and wedding planning but then officially decided the first of January for our August honeymoon. We booked and didn't book flights at the time since there was still a lot of time until we left and prices were high, come April, I had to reach out to Jen NUMEROUS times to help book our flights it took over a month to get this done. I would be fine doing it myself but we paid extra for the travel insurance given COVID and the flights would only be refundable if booked through Jen. Now I get that people are busy, but when we proceeded to call her after about five emails of her saying "I will look into it" and never got back to us; she was very, very rude. Once again, I get if we were giving attitude but we were not! We were very nice and calm and understanding and would thank her when she did do something for us. Now comes the worst part- she got both my fiancés and my name wrong throughout the whole booking process. I noticed it and had to call to inform her. She told me she took care of it don't worry and don't change anything! Well, when we go to check into our flight the day before we leave we couldn't. We had to take time the day after our wedding to go up to the airport and luckily the attendant at Southwest was so kind to change our information for us to the correct spelling. She even upgraded our seating for free since we couldn't check in correctly we weren't going to be able to sit together for our honeymoon on a 5 hour international flight because Jen initially messed up, said she "handled it" when brought to her attention on numerous occasions and didn't. Now that we fixed the flights, we tried to fix the resort reservation. We already called the resort once and got charged for calling out of country to confirm our reservations since Jen kept giving us incorrect confirmation numbers. So we were going to call and pay AGAIN however reservations was closed. We called Jen, no answer and her voicemail box was full and we left the next morning at 6 am. So we called funjet above her, funjet said WE would have to call the resort the next day even though we were going to be on our flight the whole morning until we got to Punta Cana anyways. After I assured them they needed to fix the scenario, they agreed and said they would handle it. Well, they didn't. We arrived to a different country and our transfer service was with the incorrect name. As was everything with the hotel reservation. WE sorted everything our ourself over Jen's mistakes brought to her attention months prior on many occasions. With that being said, you would be much better booking your vacation yourself rather than using J Sullivan Travel, she truly is the only professional I worked with during my whole wedding process that gave incredible unnecessary stress!

Great place to book anything. I know a lot of people think…read morethey can just as easily book their travel arrangements online themselves, BUT... 1. Mihelin has always gotten me the best deal on travel 2. You tell them your needs; they quickly find you the best deal ( no wasting time searching on those deal websites with hidden fees and caveats) 3. They have been in business for a long time--they have intimate knowledge of how things work, how prices change, how airports are set up/how long it would take to get around the airport, and an intuition for what could go wrong, and even better, how to create the best, most smoothly running trip. 4. And, of course, there's simply the human touch. Sometimes it is just nice to have someone to call when things go wrong (and believe me, when you're in trouble, and the airport is not being very accommodating, and you're trapped in an airport in a strange city, knowing you can call Mihelin is a GOD-SEND). So, if you want a smooth trip, someone to talk to, and someone to look out for you and your interests, take a look at Mihelin Travel Bureau.

Excellent service! They worked very hard to find me cheap airfare prices. Mihelin is very good…read morefor complex European vacation plans, cruises and other involved tours. They offer a plethora of other services such as, passport photos, tax and translation services and notarization. Good old fashion service from a great local business!

I received the worst customer service from Melanie that I have ever experienced and would not…read morerecommend her as a travel agent. Her response time to emails was slow at best if she responded at all. I ended up calling the cruise line to assist me. If you choose to book a vacation with this agency, I would suggest staying away from Melanie or you will be extremely disappointed

What I think about Encompass the World is that they are awesome. Great group of people. Always…read moreavailable to help. Would highly recommend them.

We went on a spring break trip to Memphis, TN. Jeanette was very helpful in finding a great place…read moreto stay close by places of interest. She shared listings of activities with us and was easy to work with. we had a great time! Give her a call! You will be glad you did.

Jeanette made all of the arrangements for our family vacation to Disney in Orlando. Our requests…read morechanged many times before we landed on our final itinerary. Jeanette patiently worked through the many changes for our trip. We stayed at the Coronado Springs Resort on the Disney property and it was very nice. The rooms were clean and quite soundproof. Noisy neighbors were never an issue. The grounds were well maintained and the staff was incredibly accommodating. The bus transportation to the parks was timely and readily available. We rented two vans and Enterprise was spot on with having the vehicles ready and making the drop off seamless. In addition, we rented a scooter for a family member from Scooter Bug and it was a blessing as he was able to maneuver about the parks successfully despite the incredible volume of visitors. We also spent a day visiting Kennedy Space Center and took a bus tour. Kennedy Space Center was very nice and we all learned a great deal. Our flights to and from Cleveland were smooth and on time. In Summary, Jeanette allowed us to enjoy a much needed vacation as a family at Disney without stressing over the details of the trip. Thank you.

Need to plan your honeymoon or next family vacation? Headed out of the country for a cruise or…read moreresort? Before you get ahead of yourself and try to do everything on your own online, call Phyllis. I didn't think that I needed a travel agent these days (I mean the internet and trip advisor were all I needed, right?), but I was totally wrong. My sister and I couldn't decide on a Caribbean location for our resort trip, so Phyllis sat with us and gave us her first hand experience of all the different islands and their strengths and weaknesses. This woman has been everywhere and her knowledge and experience is super helpful. She ended up booking us a great off season deal at a 5 star all inclusive in Jamaica. It was beautiful, relaxing, and the food was amazing and authentic. And when we were stuck in the Jamaican airport on the way home because our plane was grounded in Charlotte with technical difficulties, all of our fellow passengers had to stand in these horribly long lines in the sweltering heat (no a/c in the airport concourse) while with a call to Phyllis, she got us rebooked on a flight, first class, and in the meantime we whiles away the wait with our passes to the members only lounge in the airport she recommended we spring for. She really saved us. So of course we've gone back to her for our family trip to Aruba, and my sisters trip to Mexico. Really, you can't go wrong with Phyllis, and when things do unexpectedly go wrong on your trip, she is there for you.