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    Independence Carpentry and Handyman Solutions

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    Response time

    3 hours

    Response rate

    100%

    Services - Independence Carpentry and Handyman Solutions

    Handyman caulking

    Door installation

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    I recently organized for James Dougherty Home Improvements to install the new shingle roof on my…read moreparents' ranch house, and the entire experience was excellent. This is actually my second round working with their company--they previously completed a brand new rubber and new shingle roof combination for me, and they did such a great job that I had no hesitation calling them again. I asked my parents to observe the work and report back to me, and they were just as impressed. The workmanship on their new shingle roof was top-quality--the roof looks fantastic, and the care and attention to detail really show. They also made my parents feel completely comfortable throughout the process and went above and beyond to be kind and respectful. James was incredibly helpful every step of the way. He explained everything in simple, easy-to-understand terms, which made it easy for both me and my parents to follow along. Even our smallest questions were answered with patience, and I genuinely felt like we learned a lot from him. From start to finish, the project went smoothly, and the professionalism of the team gave all of us real peace of mind. We will absolutely be recommending James Dougherty Home Improvements to family, friends, and business contacts for their excellent service.

    I first contacted James several years ago for a roof leak. He quickly identified the problem and…read morerepaired it. Eventually, the time came to get a new roof altogether and he quoted me a good price for a metal one. He and his team (Eric and Mike) installed a beautiful roof on our house with a matching roof on our backyard shed. They were very professional and conscientious about doing the job properly. He has also installed our new basement windows. I have recommended him to several friends and neighbors and they are all quite happy with his work. His talents are wide and varied; so he has pretty much become my "go to" guy for any project I can't handle. He is honest and straightforward. I strongly recommend him.

    Long Fence

    Long Fence

    1.6
    (31 reviews)

    TL;DR The quality of the materials and installation is very good, but after being told that our…read moreaccount was settled, they keep calling asking for more money and never send an invoice or any other documentation. We contracted Long Fence to do an install of a new fence and a repair of an old one. The installation and repair went smoothly and we are happy with the results. Dealing with the company after words, however, has been a huge pain. Upon completion of the job, the installers didn't provide us with an invoice, but instead gave us four envelopes with hand written amounts on them and nothing else. They didn't speak English very well, so we weren't able to get an explanation on what we were supposed to do with these so we called the Long Fence office to settle up the remainder of what was owed after our deposit. They gave us an amount to pay and we payed over the phone. This amount plus the deposit didn't add up to the quote that they gave us, but they said that our bill was all settled up, so rock on. About two weeks later I started receiving calls saying that we owed more money. I stated that we were told that our account was settled, but the person on the phone said that we still owed more. I asked for an invoice showing how much we owed (I'm not in the habit of paying large sums of money to someone over the phone just because they said so). They said that they'd get an invoice to us and ended the call. To this date, I've never received an invoice. For the last six weeks, the same person calls asking for payment, and every time I ask for an invoice detailing the original amount, the amount we've already payed, and the balance remaining. I even ask them if they have my correct email address, and they say that they do and end the call. We've called the Long Fence office multiple times trying to resolve this, and are constantly told that someone will look into it. The only return contact we receive is the same person asking for payment every week.

    They set up a time for the estimate and showed up on time, but never gave me the quote. No email,…read moreno response, and when I called in to ask about it they did not have any information. The rude lady said to call someone named "Z" (that's what he goes by) and hung up on me. If that's how you treat potential customers, I don't care to be one.

    Independence Carpentry and Handyman Solutions - handyman - Updated August 2026

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