When you are calling to inquire about pricing and other information, I can guarantee you service…read moreand everything will be good or ok. But beware..... everything from here goes down hill. They are a terrible project management company. Do not expect that they are the ones doing the work. They contract out a lot of their work. I was so frustrated dealing with their customer service and they charge 3 times more than other companies. Communication was horrible with this company. The project manager, Perry Rosen answers the phone quickly for new businesses but after that it would take over days to hear back from them. They would constantly provide excuses on when the job would start. But if you are looking for a conversation with no work done than Perry is the guy because he loves to talk and show off his expertise. We had water damage and my company hired them. They left the dehumidifier in the place for over a week and charged us for the entire duration that the dehumidifier was sitting on site which we don't need. We really needed 2 days. Then we wanted them to do repairs. It was excuses after excuses. Almost 1 month went by and no work was done. We got so fed up that we hired someone else. To have some fun, I followed up with them on when they can start and I finally heard back months later that they can start. I declined them and told them the work was already done. The project manager was not apologetic at all. He sounded like he had plenty of work and my job was nothing. I do not recommend using Paul Davis. When I got the other restoration company in to finish part of the work that Paul Davis started, they told me that they too are aware of Paul Davis and their practice. I then found out the reason why Paul Davis kept on pushing my work was because the other jobs they had on hand were with insurance companies. But I am glad I didn't hire Paul Davis because I later googled and found many complains about them on BBB and other websites. Not to mention many others have reviewed their workmanship being horrible. I am glad I didn't go with them or else I would be joining the numbers of consumers on BBB and other handyman review websites complaining about them. Also note, the project manager Perry Rosen enjoys talking about current and past projects working on to show off. I learnt about some of the other buildings that they were working on and the type of jobs that they were undergoing. I personally don't think that is correct due to client confidentiality. I just listen and yes I did report the incident to my boss regarding about the work that they were doing on our competitors and their past jobs. Not sure if that is their practice to talk about their current client jobs and issues. Or talk about how the owner at this X building insurance went up due to several floods and that they were hired several times and etc. If that is the way for you to show business knowledge at least not let me know where it is located and which building. But again, maybe Perry loves to talk. He talks too much.

Slow.... we waited 5 months for our repair. Then they sent a sub par contractor that did low…read morequality work. Paul Davis farms out the work to inexperienced people. Just pass on this company if you want your repair expedited with quality contractors.

Jorge and team have just repaired my popcorn living room ceiling. There had been water damage due…read moreto a chimney leak. When the repair was done and it was time to paint, the first paint he used did not quite match the rest of the ceiling. He took the time to go to a different paint store, and came back with a new can of paint which matches perfectly. When that was all done he cleaned up the work area thoroughly. I am very pleased with his work and would recommend him to anyone. Marcia

Needing a contractor to install drywall walls and a ceiling area and a painter to topcoat interior…read moreand exterior frames for all the windows and doors in my two-story and basement home, I looked on Yelp for someone with first-class, credible reviews. i found Ibanez Walls and Ceilings right away. I gave them a call and Jorge and Fariba showed up at my door. I could tell right away that they were lovely people who knew their work well. They worked for nine days in my home. They were kind and respectful, always careful to let us know what they were doing. They did excellent drywall work on walls and a ceiling. They also expertly painted a large number of window and door frames inside and out. Their work looks beautiful. I would hire them again for any drywall or painting.

The cleaning job was fantastic. They even came back a couple days later to do a touch up…read more It took a little while to get in contact with them to get it scheduled, but they managed to move up the schedule to make up for the delay. I would definitely use them again.

I contacted Grant because my clothes became very "dusty" after renovation. The problem persisted…read morefor nearly a year despite repeated washing of them. No one was able to tell me why. Then Grant came for an inspection and immediately identified the root of the problem: powdery mildew which must be caused by storage of my clothing during the renovation. The storage room was most probably damp and thus fungi developed on my clothes. Grant was very helpful, checked the humidity of my whole apartment, told me how to salvage my "dusty" clothes, and gave me useful tips to keep mildew from resurfacing again. He did all these without charging me a cent, saying that he has done nothing for me. I am extremely grateful, and highly recommend him to anyone who want fast, efficient, professional and excellent service. Thank you Grant!

Oh man, these guys are amazing! Joe has been so helpful and informative and Adam has kept me…read moreupdated pretty much daily on everything they are doing. I feel so blessed to have a company that cares about the work they're doing and the people they're helping. I will be recommending them to anyone in need of a restoration company. I've dealt with other restoration companies in the past but I've never had a group of people so invested in their quality of work and customer service like Epic! Thank-you, guy!

Great customer services - very knowledgeable staff all ready to help and will help you get your…read moreproject done not just safely but also within budget! Will be using them again as well referring them to family and friends!

Insurance repair contract 2024 / 2025. With out being informed Premium contracted the work out to a…read morethird party. On noticing work being done I contacted Premium. My contact knew nothing about it. Soon there after the the 3rd party contractor introduced himself and Various subcontractor trades started work. The initial framing repairs were of such poor workmanship, I had to remove the workers from the property. No supervision or inspection was carried out on framing, siding, roof, paint or gutters until I seriously complained. All work had numerous do overs. I'm somewhat familiar with construction. Others beware.

Nothing "premium" about this company except a premium amount of delays and unprofessionalism…read more 2 projects started in 2022 still ongoing to this day. All they have completed is the demo process causing more damage to our building leaving it completely exposed from the demoing. The damage is worse now that premium has laid their incompetent hands on it. It's now summer 2024, and I've now hired a new contractor to finish the job they couldn't finish after 2 years.

Well, after 4 months of ripping the ensuite apart for NO reason other than a "make work" project…read morethey finally showed up today March 1st, 2023 and it took them 1-1/2 hours to repair and replace the vanity. Now we will see how long till the plumber shows up because, well, "they work on their own schedule you know". No I didn't know!!! As for the carpet that was floating in 1" of water, well, well, well. What about the carpet was the reply. And this "joint", company is too good a word for them, is not a member of the BBB and should never, never be allowed to join. Their should be a spot for -0 stars. Bottom of the barrel is this place!

We had you service our building in Richmond at Rivers Reach on June 9th. It was a treacherous 5 or…read moreso hours of the worker viciously slamming our neighbors door non stop for hours on end. All of the residents were disgusted and annoyed! Have you no manners common sense or respect! I will make sure our strata never deals with you again!

I was told off for a review that I never posted to home stars. I was shocked when this I was told…read moreby an employee to remove the review when that was not even mine. Hmm it must have been a bad day or something from the staff (which is not normal for a company). As all are kind people. Still I am happy with their service and want to recommend them. A recommendation, stay clear of reviewing this company at all.

Unfortunately, I recommended this company to my friends. They have been harassed and treated meanly…read moreby this companies employees for the failure of the company to take machine away with them as they asked them to do in the first place. They even invaded their privacy on several occasions and called their home to announce them watching other repair men and the family. Depending on the employees who you get expect huge problems when they do something wrong. I even had to help my friends negotiate terms to get them to stop harassing my friends and her family. NEVER I not use this place and if you want. I recommend use another company altogether for less hateful treatment to you.

Tom obviously cares about his work and has the expertise you would hope for in a restoration case…read more He is also a nice guy. I would use and recommend SERVpro in the future.

Great experience working with Iuliia! She set up 2 women to come do a deep cleaning of my…read morefather-in-law's apartment that had not been cleaned thoroughly in many years. The place was absolutely transformed. Thick scale on shower tiles gone! They even cleaned windows, around oven, refrigerator, etc. you name it, it's clean! My father in law was in the hospital with open heart surgery, so it will be amazing for him to come home from the hospital and see his apartment clean! Thank you so much! Fair price, great communication, highly recommend!

From the owner: Enjoy your life, and let us worry about the mess…read more Cinderella Services is Vancouver’s trusted and professional cleaning service, specializing in residential, and move-out cleaning. With over 10 years of experience, we take pride in transforming homes and businesses into sparkling, clean spaces using eco-friendly products. Whether you need a one-time deep clean, regular maintenance, or a post-construction clean-up, our dedicated team provides top-quality service tailored to your needs. We serve all of Greater Vancouver, ensuring customer satisfaction with flexible scheduling, competitive rates, and a commitment to going the extra mile. Let Cinderella Services make your space spotless, so you can enjoy the magic of a clean home or office without the hassle! Services include:  - One-off Residential cleaning (deep cleaning, move-in/out cleaning) - Recurring Residential cleaning - Post-construction cleaning - Window and carpet cleaning - Customized cleaning packages for your convenience. Contact us today for a free quote and experience the difference with Cinderella Services!