The Bicycle Experience finished my second bike tune (road and mountain bikes) and they are both…read moretotally dialed in! Great work, but they do have a wait list usually about a week or two. It's completely worth it though!. ‍

Hands down, the best bicycle shop in Colorado Springs. I have moved around quite a bit, being…read moreActive Duty Military and have always compared every other shop to BX. No shop has ever really summed up to this LBS. Todd, the owner, has always maintained a good relationship with the rest of the community and is genuinely interested in keeping bicycle culture alive, no matter where you purchase your bike. Swing by and give'em a shout.

Wondeful team here! My wife and I rented some e-bikes for our anniversary and loved them so much we…read morereturned in the winter to buy (2). Greg and Sam are stand-up businessmen. 5 out of 5.

I totally recommend renting for them. We had the best time renting their bikes to see Garden of The…read moreGods. Ditch the car and ride their E-bikes!

Not sure if it was an employee, or the owner. I was in Wendy's drive through at a complete stop,…read moreand had to move around a car waiting on food. This is a tight alley way, with no real thru traffic. A man knocks on my window. As a woman with an infant in the car I think it's standard to not roll down the window. Apparently I had nearly hit this biker when I moved around the car. I admit I have a sunshade on my child's window and did not see that this almost happened. My husband rides a bike to and from work in Trinidad 8 miles a day- I absolutely care about biker safety. I would have apologized profusely, and still feel awful for my part in this, had you not been aggressive and explained I almost hit you. I would have even understood frustration because that's scary. However- BEATING on a woman's window, and calling her expletives making her feel threatened is NOT the way to go about literally anything. Can't think of one thing that warrants that behavior. Ever. No matter how mad you are. My 2 year old profoundly autistic son was in the back directly next to the window you punched on, and he still has not calmed down almost half an hour after the incident because he is terrified. To the individual : Do better, seriously. Maybe get some anger management cause what the actual heck man. I watched you unlock the store so I know you're there in some capacity. Almost hitting a biker on my part very not okay- but what you did? Worse. Traumatized my kid over something that almost happened- and didn't. Couldn't have been going more than 1 mile per hour. Ridiculous behavior.

I'll tell you straight up this place isn't cheap, E-bikes go for what a used car would here,…read morehowever nice things cost money, they stand behind their bikes and their merch is legit! Have referred friends and family here.

I've used Velofix on two different occasions now for 3 separate bikes, from an inexpensive mountain…read morebike of my daughters to my full-time, expensive race bike. Jon is extremely knowledgeable, detail oriented, and very thorough. He has flawlessly tuned up each and every bike, making them look and work as good as new! The fact that he comes to you and works around your schedule is icing on the cake. I highly recommend Jon at Velofix Colorado Springs!

From the owner: Save Time. Ride More…read more We are passionate about cycling and understand how hard it can be to get on your bike. Here is how it works. We save you time by bringing the bike shop to your home or business. We are also available for full day support on your long group rides. We have a full service bike shop inside our Mercedes Sprinter, including more tools than many stationary bicycle stores. We work on all makes and models. We also have some great replacement and upgrade items for your bike. We offer complete suspension & fluid service, custom wheel and bike builds and we assemble bikes purchased on the internet. Our fully equipped Mobile Bike Shop will give you more time to do what you love...Ride your Bike!! Book a service with us and we guarantee 100% satisfaction...get your Fix!

Always purchase the warranty. I purchased a bicycle on July 4th and within a couple of days riding…read moreit, the rear tire popped twice. The staff at Colorado Springs Bike Shop were able to determine the cause and replaced the rear tire for me. I am satisfied customer. I am going to be a repeat customer at Colorado Springs Bike Shop.

Buyer beware and good luck getting a Aventon bike from this bike shop. They gladly take your money,…read morebut don't communicate anything and clearly are limited in their ordering abilities. Read on to learn more.... We came in to try and test out some e-bikes, but were not able to test anything as they have very little, to nothing, in stock. "Everything on the floor has been sold" we are told. Pretty much a don't touch kind of vibe... Kind of cold, but I get it, other peoples orders. We ordered 2 bikes anyway and paid $1000 to hold our place. They need the money down to help with order costs I was told. As we were ordering, I spoke about the tax rebate program Colorado is doing. The guy mentioned it was a rough burden on them as they had to front the cost and they had no ability to pre order any inventory. Explains the no-go on the test drive. I asked when we would get them and they said they get priority over ordering directly from Aventon's website, so about 3-4 week plus one week to build it. After waiting almost 2 months we call to find out where our bikes are as we have heard nothing from them. We were told they have have not even been ordered due to being out of stock?!? We were then told we will need to wait at least another month, or more, and that's IF they can get our order in. I get on Aventon's site and it says both bikes ARE in stock (Size and color), and will be shipped in just over a month if I order now. (I also checked a month and a half ago, when they were both in stock, and the site said I would have already got them from Aventon.) When I pointed that out trying to understand their process, they became oddly defensive and started to give are reasons why its bad to buy directly from Aventon, better to buy from them, you don't get the CO tax rebate from the website, and you need to wait. Very much a HA HA ,checkmate Mr customer kind of vibe..... So we sadly canceled the bike order and went elsewhere empty-handed. I guess we lucked out as I just saw Aventon increased their prices $200, as announced on their social media accounts, "due to ebike tariffs and increase in ocean freight". We had no documented price guarantee from anyone when we "ordered" the bikes, so we would have had to pay that increase. 1 star for a very disappointing experience.

Fantastic customer support. A bit different from past experiences where they did an assessment on…read moreyour bike and recommended service or replacement on about 10 items that you felt were just fine. Then you had to text back 'only do this and that'. I did not like that green eggs and ham. Anyway went in asking that my headset be greased expecting the same as above. Mech put it on stand, greased it up reassembled and said anything else- said no what do I owe you? NO CHARGE. So I tipped him. Your results may vary but If you go and get similar treatment give em a big tip. Awesome!

I was searching for a beginner's mountain bike and had gone to two big box sporting good stores…read morewithout any luck or help. I had looked up local bike shops the day before on Yelp and remembered Criterium had great reviews so I said to myself, "I have no idea what I'm doing. I need help" so I went to Criterium. I'm so happy that I did! I walked into the store, and within one minute, Tom came over to ask if I needed help. I told him what kind of rides I intended on doing and my budget, and he showed me all of the available options for my height/size. He was very thorough and explained the breaks, gears, and features on the bikes. He adjusted the bike before I took it for a test ride, and again before purchase (I also added a kickstand and a water bottle holder). I loved how the service wasn't pushy at all, and he was honest about quality and ride. It was nice having help the entire way through the process. Highly recommend Criterium. Will be back for my husband's bike service as well as future tune ups. Additional note: I took my new bike for a six mile ride when I got home, and it met all of my expectations. I love the aesthetics, and it rides great! Def the nicest bike I've ever owned.

What an amazing experience! We could not recommend We can't recommend Ethan and Rocky Mountain Bike…read moreenough! The entire process was seamless - soo easy, convenient, and super affordable. We booked last minute for the same day, and it turned out to be one of the highlights of our trip to Colorado! Ethan went above and beyond, meeting us and dropping the bikes off right at the trailhead he recommended at no extra charge. The rates were the most reasonable we found, and the service was outstanding. If you're looking for a fun, hassle free biking experience, this is the place to go!

HIGHLY RECOMMENDED. The staff is very competent, knowledgeable, professional and easy to deal with…read morefor rentals, sales or service of ebikes.​

I what's liked this place, but the more I come the more I am impressed. The service center is also…read moregreat!!

Took rear wheel in for freewheel hub repair, rebuild or replacement. I was told the pawls were…read morereplaced and wheel was ready. When I got home and attempted to remount the wheel, it would not align to slide into slots. The hub had obviously been reassembled wrongly and was out of alignment for rims to brakes and for hub assembly to slots in stays. So, my confidence in Pro Cycling being damaged, I took the wheel to another shop for correct reassembly. I feel there was poor quality control confirmation for the work at Pro Cycling.

Another review: Wanted to give this place another shot…read more Started booking online and after going thru all the info pages I got to the checkout page. All of a sudden there was a $90 Service Fee! After much texting back and forth it was mostly for tips. So I asked "does this mean we are not expected to tip our guides?" She said, that the guides only get $2-4 of that. The rest goes to other locations. What other locations?? I'm tipping people that I never even see or deal with?? WHY isn't that cost shared UPFRONT? Just show some honesty please.

Words cannot express how IMPRESSED I was with this tour! I did the Gold Camp Road Tour and it was…read morethe bike ride of MY LIFE!! The drive up was a bit bumpy but the driver had phenomenal driving skills. I definitely wouldn't have been to able to do that myself. David was very knowledgeable of the history of the area and took as many pictures of me as I requested. He was very nice and made my tour one I'll never forget. I definitely will be booking next time I'm in Colorado. FIVE STARS!!!!! I'd pay double the price for that experience again. Thank you guys! Water/snacks were provided and I didn't want the tour to end! If you want a unique experience away from the all the touristy areas, GOLD CAMP ROAD is the way to go!