I went in to buy my son a guitar. As soon as they guy was going to show us a guitar another person…read moreworking in the store yelled don't get stuck in there. After we decided which guitar we were going to purchase the sales representative was rude and they wouldn't honor the sale that was advertised on the website. He also seemed rushed to get us out of the store, like he didn't have time to deal with us. I'm very disappointed and will never go back.

I had a great experience at Guitar Center. We were immediately greeted upon entering the store and…read morewere helped with no pressure and plenty of space to look around. The sales associate who helped us, Cody, was knowledgeable and friendly. Cody showed us what was available in the style and price range we were looking for, and he was able to answer questions and give me a brief technical demonstration on the built-in tuner and pre-amp. At no time did I feel pressured or intimidated, and this was literally the first time I had ever even held a guitar. We came in to look but ended up purchasing a guitar, case, and protection plan, and I felt really good about my first guitar purchase. Purchase: Lucero LC150Sce Spruce/Sapele Cutaway Acoustic-Electric Classical

Great craftmanship on all repairs. Brought my 30 year old Carvin for work. Very satisfied…read more Also...bought a couple used instruments. Very happy!

The only music store you need to go to. Great selection. Knowledgeable people. Staff is amazing. A+…read moreeverything.

Cara D. is an amazing voice teacher. Her education and experience give her the ability to help…read moreanyone sing to their full potentia. She did amazing things for me and helped me reclaim my voice and my high notes. She is the best!!

This small music store is mainly for music lessons but they also have a decent inventory of…read moreukuleles, sheet music and accessories. I was intrigued by the ukulele lessons! The girl at the counter was welcoming and eager to help. I'm looking forward to investigating this notable shop further!

I came in to buy an audio interface or mixer to set up a rehearsal space for my friends and I. I'm…read morenot a sound engineer by any means, but Mark took the time to help me find the right product for what I wanted to do. We settled on a Zoom LiveTrak L-12, which had phantom power for our vocal mics and plenty of tracks to fit all the inputs we needed. Mark took the time to talk to me, and I also appreciate that he didn't just sell me the most expensive mixer they had, but a more affordable one that handled what we needed.

Took my Yamaha keyboard in to repair. They said it wasn't fixable, but retuned it not intact, with…read morethe casing bent and not closable. So was it really the part? Or the fact that they messed up? Then I came in to pick it up.. they were going to refund half the 150 Deposit. They Charged me 75$ more. And said I have to come in to the store to get it re

Not sure where to begin on this. They can do the school and my kid wanted a drum set. It seemed…read moreeasier to pay the full amount rather than make payments. That was the easy part. But now they are billing me for the same item I paid for. And I have a receipt for payment. Apparently that's not good enough for them. They sent it to a collection agency, who offered to settle the matter for the same money that was already paid. Talk about a way to sour what should be a positive experience for youngsters. Avoid these crooks

Terrible customer service at the Midlothian location, especially from the manager! Go to Guitar…read moreCenter or Bach to Rock instead!