I can honestly say I never thought I'd have such a pleasant experience at a Sherriff's department…read more I had to get a LiveScan for a volunteer gig , I guess they wanted to make sure I wasn't a creep before entrusting me with a bunch of kiddos. Anyhow, from the minute I walked in the door everyone at the Sheriff's was so friendly, helpful, and randomly chatty. They helped me right away, fingerprinted me, and even gave me a discount to help save the school a little money. Score one for public service!

Door says 9-5pm..so you would think livescan would have the same hours or they would be posted…read moresomewhere. I came in to get a livescan.. Was missing a document because apparently a passport works as identification everywhere except here.. I said the words "I will be right back" when I came back.. I was told she had left and closed at 4pm... Knowing I have a small baby with me which makes everything a hassle. They could have mentioned that before I came back. Just plain freaking rude.

Handling some business that was made easy thanks to Joanna, Jessica (not sure her name but it…read morestarted with a J) so pleased and grateful that she was able to help me with my concerns. At first, it was weird because as soon as you enter the office, there's a security sitting but very helpful instructed me to take a number and fill out a paper. After my number was called, I was informed that someone will call me but not sure whether to stay or leave, so I decided to leave and run some errands. In less than 30 minutes I received a call and drove back to turn in some paperwork. It was that easy. The staff were very helpful and friendly. It's definitely worth a drive. Thank you again, Ms. J ( definitely an angle sent from above)

Customer service sucks not very helpful always giving the run around only way to get anything done…read moreis speaking with a manager someone who is actually doing their jobs

A lady named Maddie answered the phone. I had a lot of questions about elections and election…read moredistricts. She was kind, pleasant, respectful patient and I am so happy that she made it efficiently possible for me to learn and write down what she told me. She will also be following up after asking her supervisor about some of the things I asked and then she will send me an email about what she found out. So congratulations Maddie. It was a very productive phone call for me. Somebody should put 10 stars in her personnel file for being likable, helpful, and patient.

Sacramento County has been very proactive in promoting fair and easy elections. Many citizens now…read morecast their ballots by mail, and the main office in South Sacramento not only counts the ballots but also has a convenient drop off box along 65th Street Parkway near Walmart. This location has a lot of parking and accepts ballots inside and though a drive thru box open 24 hours a day. The County will have a lot of drop boxes throughout the county, but this location has the best hours to avoid postage. There are a lot of great food options near this voting location, so I can recommend traveling here to vote and have a meal. Celebrate democracy with a bánh mì!

This review is for the Recorders office on American River Drive. I had several papers I had to file…read moreand it was no problem at all. I'd called the Assessors office the Thursday before I went in and they were very helpful and encouraging. The wait was very short at the Recorder's office and the young lady behind the counter at window number 4 was very pleasant and efficient. Make sure you have your paperwork filled out right and you'll be in and out in no time. This was a Wednesday morning and there were very few people waiting. It's a huge beautiful building with heavy ornate doors, not your typical State or County office setting or your typical employees.

This is responding to the online birth certificate "service" that is an outsourced bilking machine!…read moreA copy of a birth certificate is now pretty much required by law, and making it cost so much with additional fees is outright abusive. This level of hostility from a public service is a shame.

The staff member that helped me at my appointment was courteous, knowledgeable, and very helpful in…read moreassisting me with paperwork in applying for or Medicare. The website is more than a little confusing. I know the website actively tries to encourage people to do applications online, but I preferred having a human being assist me.

I hope you don't get window 5. The current owner of that stall will just waste your time. He…read moremumbles and rambles in a way that's too hard to understand. He actually told me to get what I needed from a physician and I could come back that day. Sure, because that's how doctors work. Mine doesn't have drop in hours. The lady at window 1 was my second serving of the social security office. Kindness is wasted here. She's curt and rude. Ultimately my persistence got it done. I hope it's many years before I find myself here again. I do not recommend. Scoring 0 for ambiance, 0 for service, add 1 because I have to. So one star it is.

Hello, I would love to say I love coming to this post office first it was VINCE He's very kind and…read morehe's very patient. He's always has a smile so I want to say thank you. Amazing customer service very patient and has a beautiful smile that lights up the whole room. and there is another person a young lady name LEISA what a wonderful, amazing beautiful smile always happy and very colorful. I love her orange and pink flowers that she has there. She is a breath of fresh air. I was explaining to them today I kept forgetting to get their names to say how welcome it is for the come in there and they say hello to you and they take all the time and all of that she explained to me today how the process worked with the packaging and I appreciate her customer customer service and her patience. I was explaining to them how hard it is to work in customer service I work in customer service and it's very hard dealing with people and having patience and listening and keeping a smile, even though they don't make any sense after the things they say or what they're coming in there to get or whatever, but if you guys can let them know by giving them a pat on the shoulder and letting them know how much you guys appreciate having them there and all the hard work and they do this is a very very very very busy post office and it takes a lot of patience in the middle of the area where it's at, but just to say I see him every time I come and it's always joy the CD two these two and so if you guys can let them know that and show them this message that I appreciate them and acknowledge them and just taking out the time of the day to give somebody patience and the smile is a lot thank you my name is Andi (Andrea)have a great day yeah

Not possible to contact a supervisor here. The Cleark will lie to you about if you can send a…read morepackage overseas. I was told my package was not in compliance, but everything was in compliance. I then took it Royal Oaks Post Office who said there was no problems with my package. and sent it off with a verbal guarantee. I had a similar problem a few months back. but then they had a supervisor present who got them to behave. our mail service at Colonial Post office has gone 3rd world.

I have visited this place one more time before to get the documents needed to change my insurance…read moreaddress. As soon as you walk in, there are people at the front desk waiting to help you. They are super kind and friendly. They told me exactly where I needed to go. Everywhere you go, there is at least one person waiting to help you. I checked in at 10:47 am and my number was called at 11:45am. The wait, I think, is reasonable considering the number of people. The wait is also justified because once you are called, your representation does their best to help you by being friendly and caring. They do not look like they are in rush, rather they go through the process slowly and clearly. Really good organization and customer service!

No assistance, no assigned workers, endless wait times, ignored on website, ingnored by mail, hung…read moreup on by phone. Good luck, you'll need it.

Had a great conversation with someone from this department…read more It's Yelp. Get over it. This government agency is not funded to field your gripes about your hurt feelings. The link to begin your complaint: https://calcivilrights.ca.gov/complaintprocess/ Have fun kids. I'm sorry you wasted their time and feel wronged, but you gave it your best shot. Time to move on. It's not harassment, no matter how much you want it to be. My complaint about them is that I had a half hour conversation about absolutely nothing and I'll never get that half hour back. On the other hand, they did affirm the truth that there was no harassment on my part, so that's good. "Unless a complaint has already been resolved, CRD uses the facts obtained through its investigation to determine if there is reasonable cause to believe that a law the department enforces has been violated. If not, the case is closed." https://calcivilrights.ca.gov/complaintprocess/ Flow chart: https://calcivilrights.ca.gov/wp-content/uploads/sites/32/2023/08/ComplaintProcessFlowchart.pdf "Optional appeal process available" but this should END with "NO." Quit bothering them so they don't have to "harass" me and come up with NADA. Not abuse, nor are you in a protected class. Keep dreamin'/playing the victim kiddo. You are indeed wasting your time as well as the times of others.

Civil rights mean fairness, equality, dignity, and protection from discrimination, harassment, and…read moreabuse. Civil rights exist to protect people who are oppressed and to ensure that justice is applied equally, without favoritism or bias. The California Civil Rights Department is supposed to represent these values. Its mission is to protect workers and victims and to hold employers accountable. However, based on my personal experience and the experiences of many others, this Department often fails to represent the true meaning of civil rights. When victims bring their cases with facts and evidence, they expect fair judgment and justice. Instead, many cases are dismissed, and decisions appear to favor employers. This creates the impression that judgments are influenced or "colored" to protect companies rather than victims. This behavior encourages employers to harass, discriminate, intimidate, and mistreat employees without fear of real consequences. It promotes employer impunity. If real accountability existed, employers would act responsibly. Workplace harassment, racism, discrimination, and retaliation would be addressed seriously. Instead, some employers act without concern because they believe that even if a complaint is filed with the California Civil Rights Department or the Labor Board, the outcome will likely favor them. The mediation department DRD is even more disappointing. Although mediation is described as neutral, my experience left me with serious questions. This is a total shame. People should approach DRD carefully I can tell you for free, I am a victim of this system. My 2017 case clearly demonstrates the problem. At that time, the agency was called the Department of Fair Employment and Housing (DFEH). I submitted strong facts and evidence. After one month of their investigation, I was told my case had "lack merit." It was closed and removed from the system. If this institution were fair, such an investigator would be identified and terminated for bringing shame to the organization. I knew this decision was wrong. I was harassed, intimidated, and locked in a closed-door office by a manager and two supervisors. I was pressured to lie and sign a resignation letter falsely stating I don't want to work a graveyard shift. I refused to sign and was fired, then falsely accused of refusing work. I contacted the company's headquarters and provided the same evidence. After their own investigation, about two weeks later, they contacted me and confirmed that everything I reported was 100% true. Those involved were suspended or terminated, and a senior executive of that company traveled to Sacramento to personally apologize to me for what the manager and cohort did to me. This was the same case DFEH claimed had no merit. This shows clear bias and failure of judgment. I believe the Department owes me an apology for its wrong handling that case. In 2024, I reported another case to this Department and observed similar patterns. However, I made it clear that I am now aware of my rights and understand which higher oversight offices I can contact if there is any misconduct or unfair handling. After that, the intake and Employment-Enforcement Division appeared to take the matter more seriously. My case is still ongoing, and I am urging the California Civil Rights Department to do the right thing and ensure accountability for employers involved in workplace misconduct, retaliation, or related violations. Based on my experience and the many similar public complaints online, the Department's integrity and credibility have been reduced to nearly 0%. These complaints are too consistent to be ignored. Many people, including myself, have regretted filing cases with the California Civil Rights Department. The California Civil Rights Department was created to protect people who are oppressed--not to support those who abuse power. This institution has woefully failed the tests of credibility, integrity, sincerity, trust, accountability, equity, fairness, and transparency in all respects. I urge this Department to return to its true mission, apply the law fairly, and rebuild public trust. Do the right thing and restore your reputation.

Helpful. Assistance above and beyond. They stayed past…read moreclosing to help us. Thank you for your kindness

I have tried their website twice and there # several times in several different ways and can't…read morereach a soul. it says they are always busy and it hangs up. I owe money through a different insurance and they want proof of Medi-Cal and I don't know where my cards is. I can't even get a replacement card through these people!

This office is absolutely incompetent and rude. I cannot express how disorganized, rude, and not…read morehelpful there. Even as a "Custodial" parent, I had to fight literally for years for them to open a case. If you are not on Welfare, they don't care about your case. No money is owed to them, so it is not their priority. Several supervisors, child support attorneys, and years late, I am still fighting getting my cases done. On one of my children, the attorney for child support went directly against what the judge ordered, and made up his own ruling, saying "The judge cant do that". My children are 10 and 12.

They do a great job at obtaining child support orders for women who have a bunch of kids by…read moredifferent men on welfare. But only if you are not the father, the mother admits you are not the father, other men have been tested and are not the father, and you have tested multiple times to not be the father. They will do whatever is underhandedly necessary to get that order. Did you know that the more money states charge and collect in child support, the more funding they get from the feds? For you women not getting child support & are not on public aid, and if they tell you they cant find the father, its a lie. They can, they are not looking. Children on public assistance are their priority.