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Pleasant Grove, UT

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Mark K Hafen, DO

Mark K Hafen, DO

1.0(1 review)
0.6 mi

Dr. Hafen is a great physician, friendly staff. However I had a disappointing experience regarding…read morehow the Premier "system" mishandled test results. Despite downloading this "my chart" which was promised to be better, easier etc., the opposite is true. I have my results from the Imaging and other tests but my doctor doesn't. Both providers say they sent them to us at the same time. I even offered to provide them. The PFM receptionist told me I must make an appointment with a technician to retrieve my records, felt like I was being hustled for a co-pay, she seemed more concerned with the collection of a copay than resolving the problem. I paid them money on time. I showed up for the appointments on time. Patients have to navigate complicated insurance bureaucracy, pay thousands / year in premiums plus co-pay before services rendered, another copay to make an appointment to get records then another copay. I'm frustrated and confused why the patient has the test results but the doctor doesn't and the technician said they will not make an effort to get the results of the tests they ordered. I guess I will have try and interpret the results myself as Premier won't lift a finger-to get the results of the tests they ordered from the provider they sent me to. Good people in a broken system, who cares? Not the PFM reseptionist.

From the owner: Dr. Mark Hafen is an expert provider of Family Medical services at Premier Family Medical. Dr…read more Hafen offers services such as care for allergies, ear infections, hypertension, migraines, stomach conditions, pediatric care, and urgent medical needs. At Premier Family Medical, Utah County area patients can receive accurate diagnoses thanks to advanced testing including blood tests, ultrasounds, biopsies, and x-rays.

Murdock & Searle Family Dentistry - Dr. Smith's strengths are in cosmetic and full-mouth rehabilitation cases

Murdock & Searle Family Dentistry

3.5(13 reviews)
1.2 mi

Dr. Searle is our family dentist. His staff is great and they all work with our kids, who are…read morescared of all medical professionals, so well. They have a great waiting room for them and they always get a prize token to use in the toy machines when they are done. They magically put our kids at ease whenever they clean and fill cavities. We have had both Searle and Murdock but only Searle takes our type of insurance now. I don't get nervous going because they manage the pain and prices are reasonable with our insurance. We recommend both highly.

I was a patient of Dr. Murdock for many years and I believe he was excellent in his skill and…read moreadvice. When he retired I saw Dr. Smith. I am not pleased at all with his advice or service. I went in for a crown replacement and ended up with Dr. Smith pulling the tooth. he said it was bad and it's like putting a new structure on a weak foundation. it took him a full 3+ hours to pull 1 tooth. He and the other dentist acted like it was a joke as I'm in the chair for three hours. Looking back, I should have sought out another opinion, The tooth was obviously solid. I believe Dr. Murdock would have never pulled it unless it was worse case scenario. I'll never go back unless Dr. Murdock comes out of retirement.

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Murdock & Searle Family Dentistry - Dr. Murdock offers over 30 years of experience as the founding doctor at our practice

Dr. Murdock offers over 30 years of experience as the founding doctor at our practice

Murdock & Searle Family Dentistry - Dr. Searle's strengths lie in full-family care

Dr. Searle's strengths lie in full-family care

Murdock & Searle Family Dentistry - UTAH VALLEY DENTAL- your preferred private, family practice in American Fork, UT

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UTAH VALLEY DENTAL- your preferred private, family practice in American Fork, UT

FYZICAL Therapy & Balance Centers - Sharla Natter Womens Health Therapist

FYZICAL Therapy & Balance Centers

5.0(3 reviews)
0.4 mi

This place was one of the places that was recommended by my surgeon to go to for physical therapy…read moreand rehab. I was fortunate enough that this place is about less than two miles from home so it is an easy and fast commute. Came here for the first visit back in Feb 2021, and there are currently two physical therapists that practice in this location. I was assigned to Austin and from day one he was compassionate and personable. Austin is very patient, engaging, and very aware of my recovery journey. If you think he's not looking while you're doing your exercises, think again! He will correct you and/or up your weight when he knows you're ready for it! The front desk manager, Jess, is soooo friendly! She makes you feel like you're a part of their family at first visit, and is also very personable! She makes you feel like you're a long lost friend and just chats it up with you when you come in, or about to leave. Steve, the owner, I have gotten to know a bit as I'm now one of the veterans there and he has such a caring attitude about you and you can feel that he is really there for your well being and will do what it takes to aid you in your recovery journey. The physical therapist assistant crew, are seriously the BEST people you can be around with! Yes, you see your physical therapist, but they also put you in the very well trusted hands of their assistants, who are the ones responsible for setting you up on the exercise machines properly, assisting you off the machines, setting you up with electric stimulation therapy, and ice/heat packs. Physical Therapist Assistants: Bailey, Elanoa, Baylee (Mon/Wed/Fri crew) and Taylor, Marty (Tues/Thurs crew) are really phenomenal in what they do. I have been there over 5 months now and each of them has gotten to know my routine, my timed machine exercises, and they don't even ask me where I'm going next, they set up the next machine for me w/out me asking. This is truly a phenomenal physical therapy location as the staff goes above and beyond to make their patients feel like family and truly taken care of. They really are your cheerleaders when you're there!

Highly recommended, very helpful and knowledgeable! They helped so much with improving my…read moremobility. Very appreciative

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FYZICAL Therapy & Balance Centers - J. Robert Sumsion Therapist

J. Robert Sumsion Therapist

FYZICAL Therapy & Balance Centers
FYZICAL Therapy & Balance Centers

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In2it Medical - orthopedists - Updated October 2026

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