Terry rebuilt my deteriorated chimney from the roofline up and repaired and tuckpointed the…read moreexterior brickwork around my home. He is friendly, knowledgeable, highly skilled, and takes pride in his work. Thanks!

BEWARE: Do not use Terry Holter or Twin Cities Masonry…read more On 3/1/24 Terry at Twin Cities Masonry (TCM) provided an estimate for two projects I was considering at my home. I explicitly asked that he break out the prices for the two projects, as I was getting numerous estimates for the work, and wanted the ability to easily compare and choose what portion of the work I wanted any particular vendor to complete. He provided the following: 1) A stucco repair for cracks in the stucco on my chimney. a. Recommended a complete chimney tear-down and rebuild. $24,500 2) A minor repair and resetting of some cosmetic stonework on the front of my home. a. Recommended new footings and reset stones with new mortar. $1200 To complete the contract, Terry wrote "$25,700 or circle choices." After receiving several other estimates for the first repair, with no other vendors recommending a full chimney rebuilt, I chose a vendor who was able to complete the chimney repair for $3800. On 4/29/24: I emailed the executed contract to TCM, and followed up with the mailed copy. As instructed, I crossed-out the chimney work, and circled the portion for #2 - the cosmetic portion of the work and mailed it with a check for $600 - half of that work, as instructed on the estimate. On 5/13/24: since I had heard nothing back from TCM, I sent a follow-up email. On 05/14/24 at 5:05 PM, Terry Holter from TCM called me to discuss the contract. He asked what happened with the Chimney repair, and why I had opted to not have him do that work. I told him I went with a vendor to repair the stucco for that work, rather than replace the entire chimney. He then said he wasn't interested in doing the second part of the work for the $1200 he quoted, and suggested that he would do it for $2400. I told him that wasn't acceptable, as he had quoted $1200 for that portion of the work, and told me to circle which portion of the work I wanted to have him do. He said "ok, if you want to play it that way." I told him I wasn't attempting to "play" anything, and simply expected that any contractor would abide by the terms of their written estimates. He said "well, it may take a while to get to you then." I told him that was fine, as it was cosmetic work, so he should contact me when he can fit this work in between other work, as I know it isn't a large job. At that point, TCM proceeded to ignore my repeated follow-ups: 06/14/24: I sent an email: "Good afternoon and happy Friday Terry, I wanted to follow-up on the executed contract I mailed on 5/15, with a check. The check hasn't yet been cashed so i wanted to confirm you received it. Please let me know. Thank you." 7/10/24: I sent another follow-up email: "Good morning Terry, I hope your summer is going well. I wanted to follow-up again on our contract, so we can get the work scheduled. I haven't heard back from you since our conversation in mid-May, and while I know the work is not top priority, I do want to get a sense of approximate timing." 08/07/24: Good morning Terry, I am again following up on the executed contract. I have received no response at all to my repeated inquiries. The only time was our phone conversation on May 14th when we confirmed the work to be completed under the terms of the contract, and you indicated the work would be scheduled as your existing jobs allowed. While I understand summer is a busy season, and I can be flexible for the work completion date, I do deserve a response and at least a provisional start date. The favor of a response is appreciated. As always, you may also reach me by voice or text at XXX-XXX-XXXX. 08/07/24: For the first time, Terry responded to an email from me as follows: Hi Aaron, Is this a joke? We have no executed contract... The proposal wasn't sent within the 30 days of the original proposal date and thus was revoked as it states on the proposal as it also states we will not be bound by an oral acceptance. I have no idea why you continue to email me. I have no signed contract or deposit from you and have no interest in working with you. Good luck with your project. Best Wishes, Terry Holter Twin Cities Masonry 2002 Ramlow Place Saint Paul, MN 55116 612-702-9210 terry@twincitiesmasonry.com Summary: 1) TCM is recommending repairs that go far beyond the scope of what is required, to enrich themselves. 2) TCM is attempting to change written estimates after the fact, to charge far more than originally quoted. In cases where customers refuse to allow this, TCM then simply refuses to honor the original estimate - effectively "ghosting" their potential clients. 3) TCM then claims to have never had such a contract or agreement. Terry Holter and Twin Cities Masonry are a business who I would never work with, given their shoddy, unprofessional and unethical business practices.

I know why he only has three stars now, but the only thing I give him one star for is the fluke…read moreavailability/response. My machine is still not functioning properly after 21 days, two trips and an unnecessary part. $391 later he belligerently refuses to come out again until I myself locate and clean a part that my machine does not have. He's fired. I hope he has the conscience to at least issue a partial refund. Highly DO NOT recommend.

We had them as a lawn service, he did ok in the beginning, but it seemed as if we were always a 2nd…read moreor last minute thought. There were things that he did that were nice, but I had to go to a different person, trying to save money for my Mom, this was her service for her. I told him he was no longer needed as of Oct 1, 2025, I had paid him for the month of October and he has not shown up to my Mom's house at all. He is basically stealing from an 80 year old woman!

I attempted to buy my baby's headstone from here. I am very happy that we went elsewhere. Cathy was…read moreextremely aggressive over a very small hiccup- a correction that she claims never made it back via snail mail. We were not upset and even believed her (now I have doubts). 10 days after mailing the correction with no follow up, I called and asked if we could confirm the correction via email, fax or in person before paying in full in order to make sure it was ready by our deadline without the mistake- especially since mail was allegedly not getting to her. We were more than willing to go out of our way to make sure it was right (I offered to hand deliver a check & sign the correction in person on any day that worked for her!). Instead Cathy yelled at a bereaved mother who was trying to buy her baby a grave marker. I have never been treated so poorly by anyone and would not recommend anyone do business here. Minneapolis Granite was much more professional, empathetic, and at a lower price.

I am beyond upset with Twin City Monuments and Cathy, whom we worked with. I would not recommend…read morethis company to my worst enemy. Cathy is unresponsive, unhelpful, and rude. It should have been a red flag when Cathy couldn't be bothered to get out of her chair to show samples of headstones and provide options for my mother's headstone. Both my grandmother and my wife were unimpressed from the beginning with the service provided but we pushed forward because we wanted to get my mother's headstone sooner rather than later. We ordered a headstone through Cathy and ended up making a change to the border of the headstone. We decided we wanted granite instead of concrete. We were told this would take additional time, which is completely understandable. Several weeks went by with no update from Cathy. We made a follow-up call to better understand the timing and were told the granite should arrive in about 2 weeks and then be engraved and installed. Two weeks came and went with no update. When we reached out for an update Cathy was rude and dismissive. I was told she didn't appreciate the follow-up calls and it wasn't her fault that we made a change to the order. I was simply asking for an updated ETA, NOT complaining about the length of time it was taking. In the end, Cathy said, "I am refunding your money, and you can go somewhere else!" She then promptly hung up on me. Please, please, PLEASE, go anywhere else.

They recently replaced my chimney and put in a colored and stamped patio. They are a quality…read moreorganization and are easy to work with. Great job at an affordable price! I couldn't be more pleased!

From the owner: Johnson Masonry, LLC is a trusted concrete and masonry contractor proudly serving Hudson, River…read moreFalls, New Richmond, and St. Croix Falls in Wisconsin, as well as Stillwater, Oak Park Heights, Lindstrom, and Saint Paul in Minnesota. The company specializes in superior concrete services, offering expertly crafted concrete driveways, concrete patios, stamped concrete, and dependable concrete repair solutions that enhance both the beauty and functionality of homes and businesses. In addition to concrete work, Johnson Masonry, LLC delivers exceptional masonry services, including brick masonry, stone masonry, block masonry, and brick repair. Their experienced craftsmen combine precision and high‑quality materials to create structures that are both durable and visually striking. Whether installing a new stone feature, restoring aging brickwork, or building strong block foundations, the team is dedicated to delivering long‑lasting results. Johnson Masonry, LLC is known for its professionalism, honesty, and attention to detail. With a commitment to craftsmanship and customer satisfaction, they provide tailored solutions for every project, from minor repairs to full custom installations. Homeowners and businesses throughout western Wisconsin and eastern Minnesota rely on Johnson Masonry, LLC for dependable service and exceptional workmanship.

My experience with Mill City Concrete was beyond what I would've expected from a concrete company…read more They were very polite and professional from start to finish. I can't recommend them enough.

AVOID! I hired them this April to replace my 25' x 35' basement floor and they failed miserably…read more They did my front yard cement last year and when I had an issue they were great, so I hired them again. BIG MISTAKE. They botched the job completely and instead of fixing it they are SUING ME. Long story short, water from the newly finished cement condensed onto the ceiling and walls and ran off the pops and crumbled the walls which flaked and chunked off. The freshly poured cement didn't stand a chance. WORSE, they didn't give the floor enough time to cure to do the last smoothing steel coat so the entire floor finish is uneven (think frosted cake) instead of the smooth, hard finish they said I should do. Did I mention large cracks that are forming all over? To TOP IT OFF, they broke my boiler which needs to be replaced at $11k and is another story altogether. Tim's reaction? Nothing should or could be done. Quote, "I hate to say it this way but it's just a basement". Said it would look better in 90 days after it fully cured. Well, I wasn't going to pay for their mistakes so he changed his tune and offered to "make it right". Offered to put a sealant on it and patch the divets (that he had just said were unfixable). I chose to wait 90 days to see how it looked and whether or not I was going to ask for part of my $5k down payment back. But, his 4 page Terms and Conditions contract is so buttoned up that he can sue after not receiving full payment within 30 days. And at my expense!