Terry rebuilt my deteriorated chimney from the roofline up and repaired and tuckpointed the…read moreexterior brickwork around my home. He is friendly, knowledgeable, highly skilled, and takes pride in his work. Thanks!

BEWARE: Do not use Terry Holter or Twin Cities Masonry…read more On 3/1/24 Terry at Twin Cities Masonry (TCM) provided an estimate for two projects I was considering at my home. I explicitly asked that he break out the prices for the two projects, as I was getting numerous estimates for the work, and wanted the ability to easily compare and choose what portion of the work I wanted any particular vendor to complete. He provided the following: 1) A stucco repair for cracks in the stucco on my chimney. a. Recommended a complete chimney tear-down and rebuild. $24,500 2) A minor repair and resetting of some cosmetic stonework on the front of my home. a. Recommended new footings and reset stones with new mortar. $1200 To complete the contract, Terry wrote "$25,700 or circle choices." After receiving several other estimates for the first repair, with no other vendors recommending a full chimney rebuilt, I chose a vendor who was able to complete the chimney repair for $3800. On 4/29/24: I emailed the executed contract to TCM, and followed up with the mailed copy. As instructed, I crossed-out the chimney work, and circled the portion for #2 - the cosmetic portion of the work and mailed it with a check for $600 - half of that work, as instructed on the estimate. On 5/13/24: since I had heard nothing back from TCM, I sent a follow-up email. On 05/14/24 at 5:05 PM, Terry Holter from TCM called me to discuss the contract. He asked what happened with the Chimney repair, and why I had opted to not have him do that work. I told him I went with a vendor to repair the stucco for that work, rather than replace the entire chimney. He then said he wasn't interested in doing the second part of the work for the $1200 he quoted, and suggested that he would do it for $2400. I told him that wasn't acceptable, as he had quoted $1200 for that portion of the work, and told me to circle which portion of the work I wanted to have him do. He said "ok, if you want to play it that way." I told him I wasn't attempting to "play" anything, and simply expected that any contractor would abide by the terms of their written estimates. He said "well, it may take a while to get to you then." I told him that was fine, as it was cosmetic work, so he should contact me when he can fit this work in between other work, as I know it isn't a large job. At that point, TCM proceeded to ignore my repeated follow-ups: 06/14/24: I sent an email: "Good afternoon and happy Friday Terry, I wanted to follow-up on the executed contract I mailed on 5/15, with a check. The check hasn't yet been cashed so i wanted to confirm you received it. Please let me know. Thank you." 7/10/24: I sent another follow-up email: "Good morning Terry, I hope your summer is going well. I wanted to follow-up again on our contract, so we can get the work scheduled. I haven't heard back from you since our conversation in mid-May, and while I know the work is not top priority, I do want to get a sense of approximate timing." 08/07/24: Good morning Terry, I am again following up on the executed contract. I have received no response at all to my repeated inquiries. The only time was our phone conversation on May 14th when we confirmed the work to be completed under the terms of the contract, and you indicated the work would be scheduled as your existing jobs allowed. While I understand summer is a busy season, and I can be flexible for the work completion date, I do deserve a response and at least a provisional start date. The favor of a response is appreciated. As always, you may also reach me by voice or text at XXX-XXX-XXXX. 08/07/24: For the first time, Terry responded to an email from me as follows: Hi Aaron, Is this a joke? We have no executed contract... The proposal wasn't sent within the 30 days of the original proposal date and thus was revoked as it states on the proposal as it also states we will not be bound by an oral acceptance. I have no idea why you continue to email me. I have no signed contract or deposit from you and have no interest in working with you. Good luck with your project. Best Wishes, Terry Holter Twin Cities Masonry 2002 Ramlow Place Saint Paul, MN 55116 612-702-9210 terry@twincitiesmasonry.com Summary: 1) TCM is recommending repairs that go far beyond the scope of what is required, to enrich themselves. 2) TCM is attempting to change written estimates after the fact, to charge far more than originally quoted. In cases where customers refuse to allow this, TCM then simply refuses to honor the original estimate - effectively "ghosting" their potential clients. 3) TCM then claims to have never had such a contract or agreement. Terry Holter and Twin Cities Masonry are a business who I would never work with, given their shoddy, unprofessional and unethical business practices.

Prepaid lawn service has inconsistency with communication flaws. I prepaid for biweekly lawn…read moreservice to start May 1st. I had service once in May, June 5th and June 26th. Our lawn was cut too low on the last service to which we sent pictures and didn't receive any response until we requested a refund due to no response after several days and noting there's weeds growing. We stated at that time we would be looking for a different service provider. At that time it was "I'm sorry what???. Bs1Stop was then called, left a message and still no return call. Bs1Stop stated "I'm sorry I broke my phone and have no contacts.. Who is this? And what seems to be the issue??". He was called back and then left another message. Still no call back. He was then sent my name and the invoice showing all my information. He ask again "what's the problem?. I resend the previous pictures of my lawn. Also, informing that you started texting previously and stopped/asked him to call my husband to take care of the situation via phone. Thus far I have requested a refund at least THREE different due to lack of service mainly. I do have pictures and texts to validate.

I know why he only has three stars now, but the only thing I give him one star for is the fluke…read moreavailability/response. My machine is still not functioning properly after 21 days, two trips and an unnecessary part. $391 later he belligerently refuses to come out again until I myself locate and clean a part that my machine does not have. He's fired. I hope he has the conscience to at least issue a partial refund. Highly DO NOT recommend.

Work with Ms Kathy, at Twin City Monuments, where we got a…read morereasonably priced monument. We were at her store three difference times and Ms Kathy came in on a Saturday Day. She is very helful and professional. They also have a good showroom to select from. She got the monument in before the winter. It needed a little cleaning but other than that it was perfect. Good installation of the foundation and the monument as well. I would recommend this monument firm to anyone and working with Ms Kathy was a pleasure. Also, it was half down and the other half upon installation. Other monument companies want 100% in full. If we need another stone, it will be from Mr Kathy and Twin City Monument.

I am beyond upset with Twin City Monuments and Cathy, whom we worked with. I would not recommend…read morethis company to my worst enemy. Cathy is unresponsive, unhelpful, and rude. It should have been a red flag when Cathy couldn't be bothered to get out of her chair to show samples of headstones and provide options for my mother's headstone. Both my grandmother and my wife were unimpressed from the beginning with the service provided but we pushed forward because we wanted to get my mother's headstone sooner rather than later. We ordered a headstone through Cathy and ended up making a change to the border of the headstone. We decided we wanted granite instead of concrete. We were told this would take additional time, which is completely understandable. Several weeks went by with no update from Cathy. We made a follow-up call to better understand the timing and were told the granite should arrive in about 2 weeks and then be engraved and installed. Two weeks came and went with no update. When we reached out for an update Cathy was rude and dismissive. I was told she didn't appreciate the follow-up calls and it wasn't her fault that we made a change to the order. I was simply asking for an updated ETA, NOT complaining about the length of time it was taking. In the end, Cathy said, "I am refunding your money, and you can go somewhere else!" She then promptly hung up on me. Please, please, PLEASE, go anywhere else.

They recently replaced my chimney and put in a colored and stamped patio. They are a quality…read moreorganization and are easy to work with. Great job at an affordable price! I couldn't be more pleased!

From the owner: Johnson Masonry, LLC is a trusted concrete and masonry contractor proudly serving Hudson, River…read moreFalls, New Richmond, and St. Croix Falls in Wisconsin, as well as Stillwater, Oak Park Heights, Lindstrom, and Saint Paul in Minnesota. The company specializes in superior concrete services, offering expertly crafted concrete driveways, concrete patios, stamped concrete, and dependable concrete repair solutions that enhance both the beauty and functionality of homes and businesses. In addition to concrete work, Johnson Masonry, LLC delivers exceptional masonry services, including brick masonry, stone masonry, block masonry, and brick repair. Their experienced craftsmen combine precision and high‑quality materials to create structures that are both durable and visually striking. Whether installing a new stone feature, restoring aging brickwork, or building strong block foundations, the team is dedicated to delivering long‑lasting results. Johnson Masonry, LLC is known for its professionalism, honesty, and attention to detail. With a commitment to craftsmanship and customer satisfaction, they provide tailored solutions for every project, from minor repairs to full custom installations. Homeowners and businesses throughout western Wisconsin and eastern Minnesota rely on Johnson Masonry, LLC for dependable service and exceptional workmanship.

Mill City Concrete did a great job replacing our front steps. The did the demolition and…read morereplacement, and it looks great. They even fixed the weird elevation change on the path leading to our fence, which wasn't even part of the original job! They also installed our mailbox properly, which they had to move before they started.

My experience with Mill City Concrete was beyond what I would've expected from a concrete company…read more They were very polite and professional from start to finish. I can't recommend them enough.