Best and fastest service ever! Check out this timeline: My Central AC died Tuesday before a heat…read morewave was coming in. I called and left a message Wednesday morning at 7:15am. They called back at 7:45am, a service guy was to the house by 10am, problem diagnosed by 11am: my 21 year old AC unit was shot. Aaron, a sales guy, came out by 4pm to take a look and waited for me to get home from work at 5:10pm to go through my options. He gave me 5, from the absolute cheapest band aid to a cadillac option, explained how fast they could do each, and left me with the quotes and his cell phone number so I could call him that evening if necessary. I texted him my choice at 7:15am the next morning, and they had the AC unit completely installed by 10am. 27 hours from start to finish!

Had them install a new furnace through Service Choice. Upgraded to a higher efficiency system which…read morequalified for a rebate from the gas company. Can't get these guys to provide a copy of the work order and complete the rebate form so I can get my $$. Guess once they get the cash, they lose interest in the customer service. Update 5/2013- They finally came through and i got my rebate.

Escape 30 Inch Gas Insert Heat N Glo…read more So I went ahead and finally purchased my gas insert. It's been a long road on my part and I should be giving FireSide 5 starts just for dealing with me and doing the back and forth phone calls and emails. I just like things perfect what can I say. I decided to go with the 30inch Escape there highest end model for that size. Added the wifi package so I can control the fire from my iPhone of course. Jamie was the brilliant representative I worked with and he was very patient with me and explained everything more than twice. They offer a warranty and extend it for a fee. Plus the warranty on the fireplace from Heat N Glow. This place just seems to have the best equipment and a huge selection. I just had my fireplace install finished yesterday. They did a wonderful job and I love the outcome. I'm even thinking of buying a 2nd for my basement. On a sidenote, after the burn in clean I was putting the frame back together after cleaning which is something I don't think anyone should do except a professional, and I just so happen to have scratched my custom back surround. Fireside was nice enough to have someone come out and totally repaint it and it looks great. They charged me nothing for this service. They also replaced my chimney cap with the black square one and I take fault in not telling them todo that the first time. I just didn't like the SS tube. I was only charged for the extra cost of the black vent. I would definitely recommend this establishment over the competition.

I bought a gas fireplace a couple years ago. Disinterested salesperson, like I was wasting his…read moretime. I got to talk with another one who did a better job. Got the installation set up, they arrived with the wrong part (it was clearly stated on the invoice) and it took several more days and another appointment to resolve. They got it set up and started, and I noticed the (fake) logs were broken. What, were they trying to get rid of bad inventory? I pointed it out and the installer went "Oops!" and had to go back and get some intact ones. This past week, on the coldest day of the season so far, the fireplace wouldn't stay lit and kept cycling on and off. I called - they won't even take calls unless the showroom is open, only a few days a week. I finally called when they were open and got the voice mail. I left all the proper information and here nearly a week later they have not called back. Fortunately the problem had reset itself after several hours of a cold basement. I would have just canceled an appointment but would have liked a callback and explanation. I would have even gone to the store if it was still broken. Perhaps it's fortunate I did not have to. NOT RECOMMENDED, HIGHLY.

They were prompt and did a very good job on my fixed glass window replacement project. The staff…read morewere exceptional. One window cracked twice and they replaced it without any delay or objection. I give them the highest recommendation for quality and service. I would use them again for any similar project

Very quick service, and very friendly staff! I needed a couple pieces of oddly shaped pieces of…read moreglass for my aquarium top and they cut it perfectly and in no time at all!

We were experiencing very poor air quality in the home, which felt stuffy and heavy. We had to…read moreconstantly replace air filters and frequently encountered dust on items. We looked around and read many reviews. We decided to contact Twin Cities Furnace Cleaning. They did not answer the phone right away but I received a call very quickly. I explained the situation and how we have some allergies, and they took the time to listen and go over all the details. They then recommended Steve who is the go-to guy when it comes to allergies as well as other things related. We set up an appointment with Steve, and Steve arrived early. He set up his equipment and was very mindful about making a mess as well as getting things dirty and wet. He took his time to explain as well as show me what was going on and answer all my questions. Because of allergies Steve took his time and made sure each vent was cleaned as best as possible. The things I saw in the ductwork were scary, which had built up over the years of this property. After he was done, we swapped the air filter and within 20 minutes of running, I could smell the difference in the air. The air felt lighter and did not have a heavy feel. Also, my air purifiers were not reading off the charts anymore. Steve did a fantastic job and I would highly recommend him as well as Twin Cities Furnace Cleaning. I ended up getting their Ultimate cleaning or whatever the highest one was, and compared to other places, it was cheap. The price you pay for what you get is a bargain. It ended up being $541.00 with tax and worth every penny.

Independent contractors are used by this company who carry their own insurance. I had an…read moreunfortunate situation where a furnace drain hose was bumped out of place by one of this company's independent contractors causing a leak in my ceiling weeks before my house was to close to a new owner. My claim was declined. The insurance company required unrealistic things like a photo of the space prior to incident showing the hose in place. Who takes pictures of their furnace? This resulted in a costly last-minute repair to my ceiling.

Our Air Conditioner Outside Box experienced Lightning damage and fried the Electric box. We called…read moreon a Saturday. They came out and replaced the wiring. and our AC was back within 2 1/2 hours. Bill was very reasonable! In fact Tradewinds HVAC technicians were all busy an appointments, so it was the owner that was our Technician. Service 5 star. Efficiency 5 Star, Professionalism 5 Star and overall Rating 5 stars out of 5 Stars. This is the 4th time we had to use Tradewinds HVAC & Fireplace. Every time they have been great . The best recommendation I can give them is We will continue to Use their Services.

I needed parts for my wood stove. They were very helpful, knowledgeable and even suggested that I…read moredidn't actually need one part which saved me money.

Great job, no issues. Hauled away old camper. Great communication, good price, all business.read more

From the owner: Our buiseness specializes in being a honest, detail orientated, respectable, and the hardest…read moreworking multi services provider that you will find around that focuses on quality, durability, longevity, and doing everything using the best methods and to the highest quality standards every day! We offer many different services including but not limited to concrete and masonry repairs and installation, mobile auto and light diesel and trailer service and repair, snowplowing, mobile home leveling and repair, lawn maintenance, landscaping, bobcat work, transport / hotshot hauling, on and off road towing and recovery services, roadside assistance, most construction services including, sheetrock Install and repair, interior and exterior painting, siding, handyman services and more. Dont hesitate to inquire about and project that you may have in mind!!