Great hotel with nice view on the lake , very clean and modern .The best part is the spa!!read more

Very comfortable beds, I sleep like a baby. Breakfast buffet is good with a swimming pool and lake…read moreview. Far from the bustling Montreal.

I had a beautiful spacious room. It had huge windows too and felt very regal. Giant king bed, big…read moretv and a spacious big bathroom with a rain shower. I had a quiet restful sleep. My room also had a kitchen area. It had a cooktop, big refrigerator, dishwasher, plates and utensils. A large microwave. It was set up as a nice suites hotel like an apartment.

Great customer service Clean hotel rooms…read moreI always try to stay there when I visit Montreal

This is my favourite Holiday Inn so far! I have been here a few times now over the past few years…read moreand it's been as great each time. The building itself is beautiful inside and they have a wonderful lobby area to just sit around and socialize and decent restaurant. I wasn't too fond of the pizza I had ordered...it was not too special. The complimentary breakfast however was AMAZING. Just as a note the breakfast might have been complimentary if it was added in the price package I got. I am not sure as I hear some people purchased the breakfast separately. The best hotel complimentary breakfast I've had. It was a buffet style breakfast with a lot...and I mean a lot of choices/variety. The room was spacious and clean. No complaints here. We watched TV and surfed the Internet on their free WiFi with no issues. Overall, I wish all Holiday Inns were like this. This is my go to stay whenever I visit Montreal!

We decided at the last moment to stay here for the night before the solar eclipse of April, 2024…read more The price was great, which was unexpected---all hotels were booked that night or were very expensive. Parking was easy and free. The room was pretty clean and good enough for one night of stay. The pool was great---kids loved it. There are no restaurants nearby, but we drove to a nearby place. Overall, we are very happy with our stay here.

Stayed here 4 nights mostly during the week. Check-in on a Sunday afternoon took about 20 minutes…read more They were having some technical issues and only one person at the counter. Summer and a water slide in the pool area made for a good amount of families with younger children. Unfortunately the slide was closed. Decent size pool with Spa. We asked for a room on the top floor and also got a corner room which was a nice touch. Double Queen room facing the Highway. We did get some traffic noise so other side would've been quieter. Mini fridge and microwave came in handy although we missed a safe and iron. Fitness room had ample Cardio equipment as well free weights and a wall mounted Trainer. Parking was free in their lot behind the building. Secured arm gate entry/exit. Breakfast was included and quite busy-make your own waffle station, rotation of eggs/Quiche and various proteins. Coffee was strong and good. They also have a full Bar with a short list of snacks and sandwiches. All of the Staff that we experienced were friendly and service oriented. A good amount of restaurants and Shops nearby and about 30-40 minutes to the City Center depending on traffic. Newer Hotel (part of Wyndham) and good value for the money.

It was all good until we got to the bed. The sheets were stained with brown stuff and it looked as…read moreif someone pooped on the sheets. (Of course no smells since they "washed" it but I guess they didn't do chlorinating the sheets well?!!) Wish I took photos of it but due to the limited time we gotta rush out to the airport. Despite the experience, a front desk person was very friendly and made us welcome at the beginning so because of that will give 2 stars. Nice entrance indeed.

I've tried all the downtown Marriott hotels and Renaissance definitely wins! The location is great…read moreand the property is contemporary and cool. The lobby is small and hipster with very nice lounge areas. Loud music keeps the spirit high during the evenings. The lobby also hosts a restaurant, East which gets busy in the evenings. Breakfast is served here in the mornings and they have an Asian menu for lunch and dinner. A nice collection of wines and a full bar is a big attraction. Friendly staff who are willinng to help. Personalized service is a clear winner. The rooms are spacious and modern. The gym is in the basement 2 and is fully equipped. The only feedback for the hotel is consistency in the restaurant for breakfast. What you get charged for depends on who is waiting your table. Overall a great stay at this property. This will be my go to hotel when in Montreal for sure. Pricing : Downtown hotels are always expensive and this property is no exception but comparable to other hotels. The service and facilities are worth the money you pay.

This hotel is my go-to when coming to Montreal! Just a short walk from the eaton centre which has…read moregreat food in the timeout market, and very close to the metro. The gym is great, it's open 24 hours and has a good selection of equipment. Gorgeous room to top it off, and welcoming staff.

I only got to the chapter in duolingo where you ask if you have X family member like daughter/son,…read moreso didn't help much in my first time in Canada. Luckily, staff spoke English and gave excellent advice on what to see and best parking whilst seeing it. I liked the rolling ball in the lobby where the cafe/bar's also located it. The gym was pretty decent and you can do alot in there. The pool looked kinda dirty, but I'll live. The hot tub may/may not be working?? My friend enjoyed sweating it out in the sauna. As for my room, it's so spacious! I'm so used to be cramped inside the bathroom, bumping elbows left and right. Here, the bed's big and comfy, as well as the bathroom. It's also located very close to the airport if you need to fly out! There's gated outdoor parking for guests, though I did see some cars with a boot on, not sure what that's about.

I had a very nice 6th floor room with a couch and two televisions and a refrigerator and a…read moremicrowave. It was very clean and the staff was friendly. However there are two things I want to point out: - In-room coffee is one of the greatest advances of civilization in my opinion. Who wants to leave a hotel room or early in the morning to satisfy a caffeine addiction? Yet time and again, you find that hotels provide a Keurig capsule machine, and only one capsule. Such was the case here, and even the friendly Dominican staff that I cornered was not able to supply any extra capsules. The front desk staff pointed me to the restaurant attached to the lobby - could they really be renting me a $250 room and going cheap on Keurig capsules to try and drive business to the restaurant? One hopes not. How absurd is it that I took 2 minutes to cross the street and buy a few capsules at the Ultramar gas station? Kind of absurd. - This is a completely smoking free hotel, which is also very civilised in my opinion. However, there are balconies at the end of each hall where smoking is apparently permitted. Definitely it is done, and it is a fact that the air intake for my room sucked up some of that smoke and deposited it inside my room, the stale smell of cigarettes and probably a little bit of their harmful chemical contents. Seems like a good idea to go 100% smoking free, 100% for real.

What a great hotel. A block from Notre-Dame cathedral and RESO. Several blocks from Chinatown…read more THere is a car pull in. Has 2 towers. The fitness center is huge and the pool is humongous. They are on the 4th floor. The staff are very friendly and speak english and french. They have a huge 3rd floor lobby. A great coffee and boulangerie on the 3rd floor.

Very Disappointing Experience -- Unacceptable Housekeeping and Poor Management Response. In short,…read moredirty bathroom, run-down facility, dirty curtain, and poor management. Very Disappointing Experience -- Unacceptable Housekeeping and Poor Management Response I was extremely disappointed with our recent stay at Le Westin Montréal, especially considering that we paid approximately $700 CAD per night. We checked in around 7:00 p.m. and, around 9:00 p.m., when we were preparing to bathe our children, we discovered that the bathroom had hair on the walls and the floors had not been properly cleaned. We immediately reported the issue to the hotel. Unfortunately, the hotel was fully booked and there was no other room available for us to move to. We had no choice but to wait for housekeeping to come and clean the bathroom. Our children had to stay up late and were unable to shower while we waited. What was even more disappointing was the way management handled our complaint afterward. After considerable back-and-forth, I was ultimately offered 20,000 Marriott Bonvoy points. I accepted the points because I was told that otherwise there would be no compensation at all. Given that we paid approximately $700 CAD for the night, I found this extremely disappointing. To be clear, the 20,000 points were not something I felt adequately compensated us for the experience. I accepted them because the alternative was getting nothing. I understand that housekeeping mistakes can happen. But this was not simply a minor inconvenience. We discovered an unclean bathroom late at night while trying to bathe our children. The hotel was fully booked, so we could not change rooms, and our children had to wait to shower while the bathroom was cleaned. What left the worst impression was the feeling that management was more focused on limiting the hotel's compensation than on taking responsibility for what happened and making things right for the guests. At approximately $700 CAD per night, I expect a Westin room to be properly cleaned and ready for guests. I also expect a meaningful response when a serious cleanliness issue is reported. The dirty bathroom was disappointing, but the way the complaint was handled afterward was even more disappointing. For what our family experienced, the 20,000 points felt extremely inadequate compared with the amount we paid and the inconvenience we endured. I hope Le Westin Montréal and Marriott take this feedback seriously and improve both their housekeeping standards and their approach to handling legitimate guest complaints.

Nice hotel in a convenient area. My room had a small balcony, small kitchen, and decently sized…read moresleeping/sitting area with a comfy bed. There's free WiFi and cable. The bathroom was modern and had a large adjustable showerhead with good water pressure. The decor in the room wasn't super new or out of date, it's exactly what I'd expect from a hotel in this price range. Every morning we got a bag of snacks delivered to our room in lieu of a breakfast due to Covid restrictions. Considering they could have cancelled breakfast altogether, this was a welcome addition - bottles of water, fruit, cheese, granola bars, yogurts, they really gave quite a few things (plus there was coffee and a pot in the room already). Staff were friendly and helpful. The area itself is convenient, with Atwater metro and Alexis Nihon mall a 5 minute walk away. The local standout for us was Shaughnessy Cafe, a 2 minute walk away. The hotel is located on a quiet, residential street. Considering that small, sketchy, dubiously legal Airbnbs were priced similarly to this hotel room, I felt we really got value for our money. The stay was super enjoyable and I'd definitely come back again.

Traveling with kids for a very long weekend trip to Montreal, some pros and cons:…read more - the little suites were perfect, insofar as we crammed our party into one room, we were able to all sleep pretty comfortably using the sofa bed in the living room as the extra. The double beds were just a bit too small for adults but oddly enough the sofa bed in the main room was full queen size, albeit with a thin mattress. There are balconies, although with an odd step up, and no furniture on them or furniture in the suite which can be schlepped out to the balcony. The kitchenettes are adequate and include a mini-dishwasher. - excellent self-serve although fairly standard-style breakfast bar wiith hovering service (we felt obliged to tip but you ought not), some items you can sneak to go without any disapproval (the fruit and yogurts were a godsend). - friendly and attentive staff. - the pool is small and almost too artful (with sharper edges for style that are not kid-friendly) but has a stunning view of the city from the top level penthouse. (Although the people who went back to their rooms in their suits, dripping on the elevators, were not appreciated, I can't blame them as the changing space near the pool area is quite limited and not advertised as such). The small fitness room has five or six pieces of equipment but also has a stunning view, fwiw. - parking available on-site with unlimited in and out (although see also: cons). - location, location, location! This is a fairly quiet little residential side area of Westmount, but only a block and a half from the Atwater metro stop, so it's very easy to get around from here. There's also a gajillion dining options within a few blocks' walk, including several small grocery stores. Cons: - unusable TV system, that requires one go back to a main menu for every change of the channel (no surfing) and which does not have an adequate program guide and only a few channels for kids. If you need to get the kids out of your hair for sanity when sharing a small suite and need to rely on an electronic baby sitter, it just doesn't work. They can easily upgrade this and they should. - housekeeping was a bit indifferent. It wasn't dirty, but they didn't replace towels one day when we put them in the "please replace" pile, got two bottles of lotion and no shampoo another day, and they didn't get the rugs vacuumed. We also didn't have enough bed covers and had to request them (although the front desk was right on the case). - parking garage, as noted in other reviews, is very old school and difficult to get in and out of. We just left the vehicle there, though. - price, in season, was a little on the high side (with taxes and parking and everything, close to C$300 a night), but to be sure we inadvertently found ourselves in the middle of multiple events, including the Women's World Cup, so it's to be expected. It was reasonable given the breakfast and convenience, as we saved some $ on food and transportation. - because it's an old converted high rise, it was missing amenities like room service, a restaurant, a large lounge area (the breakfast area was built instead) and a true concierge. There is a mini-store for late night munchies right next to the desk, in the modern fashion, and you can charge the items to your room. - the elevators are a disaster; two small elevators which seem to double as service elevators made for very slow and uncomfortable going up and down. This was particularly awkward with kids. Bottom line: a decent option for traveling with kids, if you can afford it, and if the business traveler can stand the kids hanging around, a good business suite option for a longer stay.