If you're looking for a place to take car of your car's needs, look no further. Back in late June, my truck broke down on the way back from McCall, and of course where I had no cell phone service. After a long night of waiting for a tow truck, I figured out that I had blown a spark plug. I spent the next day calling around trying to find a shop that would do the job but not break the bank. Every shop I called was telling me it was going to be about $900, until I found Import Engine Supply. I called and spoke with Derin, who said that he would not only do it less than that, but would get me in asap. I had the truck towed to the shop and within a few days, the truck was running great again. But this review doesn't end there.......
We are now in the middle of August and I was driving the other day and right when I was going to accelerate from a green light, I noticed the truck running as if the same spark plug blew again. Long story short, I had the truck taken back to Import after hours. I left the truck outside the gate and left the keys, thinking I'll just give Derin a call in the morning about it.
To my surprise, I called the next morning, Derin already remembered who I was and had already diagnosed that it was the same spark plug that blew before. Here I was thinking it was going to be a difficult conversation since they just did it and he would more than likely get defensive. It was everything else but that. Derin simply told me that he didn't know why it happened but that he was going to make it right and my truck will be done that very day. He not only took credit for it but handled with such professionalism and made it right. Definitely a happy customer and will be recommending them for anyone that needs an honest and reliable mechanic. Thanks again Import!! read more
