Update to my previous review: Due to my insurance, it took…read morealmost 24 months to qualify. I can say that the staff was patient, helpful and insightful. The wait was worth it as the surgery cost me very little out of pocket. Throughout the process, the staff could not have been better. When the day of surgery finally arrived, I felt calm, educated and prepared. Dr. Castro is a surgeon master. I was up walking within hours and sitting in a movie theater the next day. Since starting my adventure I have lost 56 lbs, 23 of which was within the first 14 days of post op. I am well on my way towards my goal of 85 total pounds. Thank you DFW Bariatric, Dr. Castro and the staff for your fine, professional services.

DON'T EVEN WASTE YOUR TIME!…read more I could not even get past the initial Consultation phase that started in June 2022 (it is now late August 2022) for the following reasons: 1). Initial paperwork was claimed to have not been received; Completed for a 2nd time but had to reschedule 2). TWO (2) appointments for the initial consultation was rescheduled and cancelled 3). I paid the consultation fee over the phone after my insurance was verified. I was contacted by "Janet" 1 week later and told: "You need to pay an additional $180 because I misquoted you the consultation fee" 4). 24 Hours before the 3rd consultation attempt, I was contacted and told that my original insurance had expired and that I needed to provide them with my new insurance. I stated I would call back in 45 - 1hour as I was at work going into a meeting. I called back in 20 minutes instead with my new insurance provided by my NEW EMPLOYER 3 TIMES AND LEFT MESSAGES EACH TIME FOR A CALL BACK - CALL BACK NEVER HAPPENED! NOTE: During my leaving messages, my appointment was cancelled and rescheduled within this time frame via TEXT MESSAGE 4). Day of my appointment (today @ 2:00pm), I am sitting in the virtual consultation waiting for Dr. Kukreja. At 2:15pm I received a TEXT MESSAGE FROM JANET asking to call the office. Janet (very aloof as always) stated that my appointment has been cancelled because of the expired insurance. I told her that I have new insurance through my new employe but I was very taken aback by sitting in the virtual room waiting for 15 minutes for the Consultation that I already paid for. I also explained to her that all she needs to do is check the office voicemail and she could then verify that I left 3 message. Janet stated (in her usual, could careless, ALOOF tone) that she "had no knowledge of the voice messages" and continued to ask for my new insurance information. Ultimately, I spent an additional 10 minutes asking Janet: "Why should I continue with the service if this is how a potential patient is treated during the consultation phase? What would change once I am a new patient? Janet's answer to me was to again ask me for my new insurance information; I just terminated the call; I refuse to throw away my hard earned money nor insurance to such a poorly ran from office. Absolutely NOT

Wow! Tons of accolades from the doctors here. Love the doctors bedside manners as well…read more Rebecca is the best nurse around. Super detailed and polite. Solid 5 star office, mainly because of the nurses. Southern hospitality all around :)

Please be careful when choosing a "Pain" doctor. These people seem nice and it looks more like…read morethey specialize in "procedures". If you are truly in pain and need opioids, you will get very little here.

Face it, nobody *wants* to get a colonoscopy. But since you've got to do it, you should go to the…read morebest doctor, anesthesiologist and office staff. My mother has Chrohn's Disease so (lucky me!), I had to begin getting colonoscopies in my 20s. Fast forward 15 years and I'm still going to the same doctor, Tarek Al-Assi, MD, at Texas Digestive Disease Consultants (TDDC). There are numerous locations throughout the metroplex, so I'll clarify that I am speaking about the Arlington office in the Vandergriff building. Pros: Paperwork is available to download online. You don't have to call 6 months in advance for an appointment. Dr. Al-Assi is friendly and has a terrific bedside manner. Unbelievably, all of the following were friendly and exceptionally pleasant to work with: receptionists, phlebotomist, admissions nurses, the anesthesiologist and the discharge nurses. Cons: Yeah, I know this is a reach, but it matters to me. There aren't any "Turn off your cell phone" signs. Small waiting rooms + loud cell phone talker = grouchy me.

I cannot say enough good things about Dr. Mark Burroughs and the entire team at Ultimate…read moreBariatrics. I originally went to Dr. Burroughs because I had Barrett's esophagus, and he explained that gastric bypass was the gold-standard treatment for my situation. I was scared and came very close to backing out of the surgery. Dr. Burroughs took the time to talk with me, acknowledge my fears, and reassure me that if I followed the plan and procedures he laid out, I could be successful. I even told him, "Just don't turn me into a scarecrow," and he promised me he wouldn't. Choosing to go through with the surgery has honestly been one of the greatest decisions I have ever made. My blood pressure has gone down, I went from being pre-diabetic to not even being close to diabetic, and I no longer need my CPAP machine for sleep apnea. But what Dr. Burroughs gave me goes far beyond the numbers. He gave me back my health, my energy, my confidence, and a quality of life I did not even realize I was missing. I did not understand just how bad I had felt until I finally started feeling good again. I followed the program, trusted the process, and listened to Dr. Burroughs and his team. The results have been life-changing. This has been the absolute best thing I have ever done for myself, and I owe so much of that success to Dr. Burroughs. I will always be grateful to him and the team at Ultimate Bariatrics. I highly recommend them to anyone considering bariatric surgery.

Exceptional! I had…read morethe gastric sleeve in 2015, with another physician. Everything went very well, I was very happy with the overall results and with my sleeve community. Over the years, I eventually hit a stall and regained 30 pounds. I had thought about the revision, but a lot of insurances will not cover it or would require a lengthy explanation as to why it is needed. I have no comorbidities outside of the BMI. UB made this process so effortless, and they offered so much ease. Through my employer, we have Lantern. I was shocked by what they offered; they paid for the whole procedure, including my hospital stay, and they gave me a debit card to cover additional expenses after the surgery. Dr. Jay Roberts and his team are exceptional! The wonderful ladies at the front desk are such a delight, and the medical staff are so positive and friendly. Whenever I have a question, not once have I needed to leave a message and wait for a callback; my question is always answered before hanging up. If you're thinking about bariatrics, please give them a chance. They're a great team!

I wanted to update on my post from several months ago on the poor surgical result and experience…read more(lack of reply to my issue) with Dr. Burns. It has now been approximately 8 months and still no reply regarding my issues from Dr. Burns or his office. I have since flown from Indy to Houston Texas and had my belly button revision. This is the first of what will be a two stage correction meaning I will travel again and pay again for a second revision procedure because of how poor my belly button was done initially. My current surgeon is perplexed by what exactly was done in my surgery with Burns. The only thing he can guess is that the incisions were closed with too much tension especially with the lower long scar he possibly took too much skin and had to pull the incision too tight causing the belly button to have constant pulling on my incisions. My long scar initially post op did start opening in a few spots which was told was normal and to put bacitracin on and keep it covered. Now I see this was also probably related to the the incision being closed too tightly. My low incision didn't heal great because of this as I said in my previous post but at least that could be covered with clothing etc. The revision has to be done in two steps since there was zero laxity left from my surgery with Burns. My new surgeon went in from the low incision and excised some of the excess scar tissue and took out the "outer circle incision" and has managed to actually tuck everything in (scar and incision) to be moreso hidden inside the bellybutton as new technique is done versus the antiquated "circle" around the whole outside of the bellybutton that Burns did. My next surgery will be to hopefully make the belly button smaller and tuck everything in further. My new surgeon didn't have the laxity at this point to work with requiring the second surgery I will need. To add my new surgeon who is truly an artist and updated in his techniques also completely revised my low scar and took out the widened areas that was caused my by initial incision being too tight and pulling open. He did this as a courtesy at no charge. After my next revision procedure when things are all healed up I will post before and afters - at this point I am still self conscious about it despite it being so much better that it was with Dr. Burns result. My new lower revised incision looks fantastic however and from week four was thin and you really had to look for it!!! He brought it lower and into my contour more... I really didn't realize how subpar my low incision even was as I was so focused on my poor belly button result. At this point I am out SO much money between my initial travel to Dallas for Dr Burns and two subsequent visits with Dr Burns again traveling from Indianapolis for him to attempt to "fix it." Airfares, hotels rental cars x 3 Dallas trips. My initial request was asking Dr Burns to refund my tummy tuck fee portion of my initial surgery cost which went unanswered. With all of my other expenses and now my revision procedures x 2 and subsequent travel across the US I have/am spending a fortune to fix Dr Burns poor work. What I asked of Dr Burns was a small small amount in the big scheme of things. The fact that I have still not received any reply to my initial emails and request speaks volumes to me about Dr Burns and his true charachter. Like I said prior these people will seem over the top friendly and caring, and Dr Burns will email you and respond to your emails personally until you have a problem or concern and then it will fall upon deaf ears and you will not get a reply. If you are seeking a surgeon once again I would advise you to keep looking. I found Dr Burns on TikTok and truly wished I didn't fall for the cutesy comedy videos and fake persona that they/he portrays - I wish I would have went with someone who was spending their free time updating their outdated techniques. Someone who is more focused on my surgery than perhaps rushing through it to go make the next TikTok video. I will keep sharing my result and experience on this platform and others in hopes that it helps others. Dr Burns has recently renovated his fancy office and practice suite yet could not have the decency to refund a very small nominal amount of money for his mistake. That tells me all I need to know about who he truly is as a person and what his priorities are.

I had an appointment for a consultation and had to pay for when I booked it. Got there on time at…read more4pm and waited for an hour before anyone came out. And the girl was rather rude when she did finally come out because by that time the office was closed. Even the receptionist left before anyone came out... During the wait time I discovered the doctor I was seeing was basically finishing his training. Uh no.. I expected to see an experienced surgeon. I'm really mad I wasn't told this prior to making an appointment and paying. I would've never made the appointment. I searched for the doctor trainee and I couldn't find any reviews or before and after photos of anything he's ever done. Sorry not going to be someone's practice dummy. I am highly pissed I took off work early drove to the other side of town for nothing. And now that it's after 5pm I get to battle traffic for 45 mins to get home.

This review is for Dr. Desai at BSW Grapevine who did my epidural on January 18, 2019. I'm not…read morekidding, doing the epidural was one of the best decisions I ever made in my life. If you're debating doing it or not for your labor / delivery, DO IT. Dr. Desai was worth every dollar. He was patient, understanding, professional, and on point with the procedure. I couldn't have asked for a better anesthesiologist. Dr. Desai, if you see this, THANK YOU. You made my labor and delivery a million times better. Because all the reviews are regarding the billing, I should also address the fact that I had an absolutely normal and uneventful payment. I got the paper bill. Paid it online. And that was it. Nothing complicated about it. Everything went simply, as expected. If you get Dr. Desai, he is so worth it. Your epidural will be seamless.

The company has FAILED TO BILL THE INSURANCE CARRIER CORRECTLY/AT ALL or take reasonable steps to…read morefacilitate that even though the insurance carrier states the anesthesia was a covered procedure. We have spent hours on the phone 5-6 times trying to help resolve this but still being threatened with collections after 9 months! This anesthesia company works with HOUSTON METHODIST HOSPITAL in the Texas Medical Center as a contractor, so your first interaction with the company may be via its billing department. The company seems to rely heavily on automated billing systems which continue to sent bills, even when the personnel have been given addresses,, subscribers numbers, etc for the insurance carrier. It seems much easier to demand payment from the patient rather than complete the contractual agreement to bill the insurance first, which is de facto negligent.

Very unprofessional and rude. I told the doctor I was on GLP-1 and asked to reschedule my surgery -…read morebecause you should be off it for multiple weeks before you have any surgery. Although I had already paid in full, they refused to just postpone my surgery for a week or two so I could get off of them fully, and instead told me "I would be fine" very dangerous and unprofessional scary.. They told me to take my business elsewhere. The anesthesiologist (who is the doctor's wife) was especially rude.

On 12/15/25, Dr. Bogdan performed my facelift, neck lift, and an under-eye fat transfer. I expected…read moregood results, but the outcome truly exceeded my expectations. The improvement in my face and neck is amazing, and I couldn't be happier with how natural everything looks. Dr. Bogdan did an incredible job, and I'm so grateful for the care and skill that went into my results.

I went in for a cleaning and with a little bump on my gums. They did not do a full cleaning but…read moreimmediately wanted to schedule me for an extraction. (The dentist I went to for a second opinion was not concerned.) He and his nurse talked openly about getting drunk and upon hearing that my name was "Crystal" they held a whole conversation about crystal meth and said "everyone thinks it" when they hear that name. It was a fancy and expensive office, but trashy talk and they did not even do the full cleaning that I went for. Overall, it felt like a sketchy operation.

Will not be going back here. Had a couple cavities filled and my teeth are now worse off then…read morebefore. Would not recommend this place

These people are the best!!! My husband has been having a lot of back pain. We were referred to…read morethis practice by his neurosurgeon. Doctor Gajipara is awesome at what he does. He explains in detail what the process for pain mgmt entails. He cares about his patients and their pain issues. His office staff is great! They all have made my husband's experience here the greatest! Thanks everyone at Pain Care Options for taking such good care of my husband!!

Everything went well. I owe him my life. He not just an excellent Doctor he is also a Doctor with…read moreheart. He is the best what could have happened to me. Fatima and all the other girls are nice, helpful and they got family with the time. If you have pain, then I highly recommend Dr. Gajipara and his crew.