They are really good service really slow it took almost 6 weeks to finalize my deal but they did…read morerefinance my home and they are legit business, I thought at first it was a scam but it is legit, there a little steep on there fees to.

Lies!!! I am…read moresubmitting this formal complaint regarding the handling of my elderly parents' recent loan application. My parents, who are both older and in poor health, placed their trust in your agency and the loan officer assigned to them. I assisted them throughout the process to ensure clarity and accuracy. During the application process, your representative repeatedly assured my parents that the loan was good to go. Based on these assurances, they proceeded with the required appraisal and paid a fee of $900.00. Despite these guarantees, the loan did not fund and did not close. At no point were my parents informed of any risk that the loan might not be approved or that the appraisal fee would be non‑refundable under these circumstances. They were led to believe the loan was secured and that the appraisal was simply a procedural step. As a result of this misrepresentation, my parents--elderly, vulnerable, and acting in good faith--have suffered a financial loss of $900.00. This is unacceptable and does not reflect ethical lending practices, especially when dealing with seniors who rely heavily on the honesty and professionalism of the agent assisting them. Terrible business practices.

I applied for refinance in May with the information that I would be getting a cash out finance, and…read moreit would only take two weeks to complete within hours they had a notary to my house next came them asking for appraisal fees we went back and forth for another week or so because I was told fees were between 700 and 1000 I told them I was going to back out and then I was told to just pay 350 to get started so that is what I sent afterwards I was told that I would get a call from appraisal a week goes by and no information I was also told not to worry about my payment because it would only be returned but I made payment anyway first month rolls around still no appraisal called broker she can't be reached so I only received texts need more information came time to make another mortgage payment and again I am told to not make payment after due date now I have alate payment on report call again still no information being told it's at underwriting now it's after 2 months still nothing called to check no response told I will call back another week goes by nothing check my account before weekend and no appraisal no phone call next morning appraisal fees returned no reason not very professional and seems very suspicious to just want to receive appraisal fees

I received unsolicited marketing text messages from Lisa at eMortgage Funding in Troy, Michigan,…read moreregarding a VA home loan. I have never contacted this company, requested information about its services, or consented to receiving marketing messages. My phone number has been registered with the National Do Not Call Registry for well over 31 days, making these unsolicited communications particularly frustrating. I hope eMortgage Funding respects consumers' privacy and stops these unwanted solicitations before I have to file additional complaints with the FCC.

I reached out to them after going through so many companies and being told that I couldn't get a…read moreloan because building my house had run my credit down. The team took it on and got it done. I worked closely with Billy and Missy and within 30 days was cleared to close

Amazing customer service and mortgage company! They were so quick with their response and service!…read moreNothing but good things to say!!!

We recently moved across the country and had to do our entire home search virtually. Matt and…read moreLindsey made the whole experience seamless from start to finish. They truly went above and beyond by recording detailed video walkthroughs of homes and doing FaceTime sessions so we could feel confident about every property we considered. What really stood out was how much time they took to help us understand each neighborhood, including the pros and cons from their honest perspective. They always made us feel like a priority. Matt made the financial side of the process unbelievably easy and was extremely diligent throughout closing. He caught mistakes from the title company that we never would have noticed ourselves, and his attention made us feel much better. Even after closing, Matt and Lindsey continued helping us by connecting us with trustworthy contractors for work on our new home. That level of service and care is rare to find. We are so grateful for everything they did for our family and would absolutely recommend them to anyone buying a home, especially if you're relocating from out of state. When the time comes to sell our house, there's no question we'll be using Matt and Lindsey again!

After 25 years in our home we were unsure what to expect when we decided to sell. Our experience…read morewith Lindsey and Matt was exceptional! They were very clear when explaining the process and coached us through the steps needed to list and sell our home. Communication is definitely one of their many strengths. We always knew exactly what each step of the process would bring. When it came to negotiations, we always felt that they had our best interest in mind - and that we were well represented. I know they were working with many other sellers and buyers but it always felt like we were their primary focus. In the end we were so happy to have such a smooth sale. I highly recommend Lindsey and Matt!

I have refinanced my mortgage from Citi Mortgage to Hall Financial. I have gone through the…read moreprocess of refinancing several times. I can say that this was by far the easiest, prompt, and user friendly that i have ever had. Props to Hall Financial and their team. I look forward now to see how their ongoing customer support is, but if it is like what i've experienced - I look forward to working with them. I would recommend without hesitation.

You can start by training your staff correctly. My loan officer didn't do his job. Jason Wagner…read moreaka Hall was made aware of my mistreatment of my refi. Nobody followed through with theblances. My creditors are being sent the wrong amount bc they didn't do their job to go over numbers. My advice. Stay away from Hall Financial. The BBB complaint is next.

This company is terrible to work with. Lies and bounces you constantly from one person to another…read moreand no one bothers to keep in contact with you. Would NEVER recommend this company.

United Mortgage Lending really knows how to get my attention and not in a good way. You want to…read moremake me angry? Send me a letter dressed up to look like something official, complete with "NOTICE DATE" and my county name printed on the top, deceptively looking like it's something serious. A jury duty summons or a red light camera ticket, or some other kind of government notice that shouldn't be ignored. So of course, I open it because who would trash something that looks that official. And inside? Spam. A pitch disguised as urgency, telling me that "You may now have access to certain benefits through your current FHA loan". Not important. Not legitimate. Just marketing dressed up as a scare tactic. If your business model relies on tricking people into opening mail that looks like a legal notice, that's not clever. It's disrespectful. United Mortgage Lending chose to waste my time and my patience with a deceptive mailer that pretends to be something it's not. I get plenty of junk mail, but at least most companies aren't hiding the fact that they're sending bulk mail. This one went out of its way to imitate something official, and alone earns a solid no from me. If this is how they try to get new customers, I can only imagine how they'd treat someone who actually signs up. [Review 820 of 2026 - 486 in Michigan - 26001 overall]

Sam Fawaz did exactly what he said he would do and was thorough throughout the entire process. He…read moremade everything easy, straightforward, and quick. I truly appreciate his professionalism and excellent service. Thank you, Sam!

As with many other reviews I've seen after the fact...I feel like I was tricked into paying the…read more$500 lock in fee. Only for them to schedule an appraisal and that appraiser lowballed the value of my home making the terms less favorable. Now I'm out of $500 and in this economy, no one has $500 to just give away in what seems like a regular scam with Amerisave. Save yourself and use another company that doesn't require a "$500 lock in fee" because 9 times out of 10, something will happen where there's a switch up

Hopefully these Yelp reviews start to get picked up by search engines and AI. I was tricked by…read moreAmerisave's paid placement in Forbes painting them as a reputable corporation and missed these Yelp reviews until it was too late. Their entire service is a bait and switch. The sales people push products that don't exist, and then they wait until you've paid the fee and gone through the entire loan process to change the terms substantially. Before even considering them, look at the settlements they've paid for bait and switch fraud, because that's their whole business model.

I needed to refinance my home and was told I needed to wait by another mtg company. Chad…read moreBlackstone looked everything over and said he believed he could help me, and he did! Chad was very helpful, professional and responsive. He kept me in the loop every step of the way. I felt very comfortable putting my trust in him and he did not let me down.

During the closing on our first home, Chad Blackstone came to us from a reference from our realtor…read moreJay Zheng. He was beyond great. Helping to break down the process every step, explaining terms and documents along the way. Recently we chose to use Chad Blackstone for a second time during the refinance of the same home, as expected, he exceeded our expectations! I will be going with Chad in the future on the purchase of our next home.