very professional, helpful and every single area, definitely recommend for your future projects

Imperial Windows helped me identify the best replacement windows for my dining room. Aaron tracked my purchase and put me in touch with Ben, a skilled installer. Good job all around. read more

Called the main number to inquire about purchasing windows. Someone rudely responded with "We're closed. Can't you call back tomorrow?" I recommend getting voicemail and not answering when you're closed. It is off-putting to customers. read more

So damn hard to open and unlock, what's the fukn trick? For real tho, I'm always dislocating my ribs trying to open my mom's kitchen window

Terrible service. Don't suggest. The man on the phone is incredibly rude and the other staff are extremely unhelpful. Take your business elsewhere. read more

Poor service. Rude. Low quality windows. Very hard to open/close. Would not recommend.

I called and spoke to Eileen. I texted her all of the info for the door I was looking for and she said give her a couple days and she would get me a quote ASAP. She was pretty responsive initially. However, a few days past and I didn't hear back so called her back to follow up. At that point she said she should receive the quote the next day. So the next day came and went and nothing. The day after, I sent her a follow up text and still haven't heard back. I wouldn't recommend this company. Even after following up several times, still couldn't get them to reply. read more

I am a General Contractor. I use Imperial for all my door and window needs. They are price competitive and professional. They don't simply just supply you with a product, they provide a full service. David is extremely knowledgeable and helps me select the best product for the specific application on every job. Simply the best! read more

Aaron helped me choosing a main entry lock set that is beautiful, stylish and functional. We also bought all the hardware for our new house . Aaron is very knowledgeable and patient. Best prices around and better that online popular sites. read more

The biggest waste of money spent on some doors we couldn't close properly after being misinformed by the company. After trying to rectify the problem by asking the company to help take some responsibility so we could have some working doors. Their response was to either charge more to add some holes or buy them back at half price! As we'd already paid $1600 for 2 doors we felt this was a little insulting. All we wanted was some working exterior doors we could close at this price but the company was unwilling to help us solve unless they could charge more. It would seem an odd way to run a business as it just makes good sense to have happy customers who can spread the love but alas thats not the premise here! In the end we had to buy new doors from a more reputable business who went out of their way to help. We re-ordered the doors with them at half the price and no issues! read more

My wife has called and emailed this place consistently for over a week, always getting the "we'll call you back" answer. A total of 4 attempts to get in touch with someone there who could help us out with a shattered pocket door that we need replaced. She could never get hold of anyone who actually does work there. On the final call, my wife asked if she should take our business elsewhere and the woman said yes!!! No matter how good the guys who run this business are, they won't survive if they let such utter incompetence run the scheduling and contact side of the business. I'm thinking about starting a glass and door company next door called "Elsewhere." read more

Just redid my windows. Purchased the window from Jack and they also installed the windows for me. Competitive pricing on Windows and doors in Los Angeles. Sadly now I need to repair a door. Guess I'll call them for that too. read more

I've been a customer of imperial windows and doors for several years, i have ordered a large number of windows and doors from them in that time. David is very knowledgeable he has always done me right on all my orders. These guys have access to all the brands with excellent pricing. read more

We've used Imperial twice now for both interior and exterior doors and have had a great experience each time. Jack and Eileen are incredibly kind and helpful, they've found exactly what we were looking for in a matter of moments. Their prices have been the lowest as well. We wouldn't hesitate to use them again and again. Can't recommend them highly enough. read more

I have being working with David for a long time. Imperial Windows, has very good pricing, and excellent service. They are my one stop shop for windows and doors. read more

Imperial Windows & Doors is a pleasure to work with. I have been working with David for a few years now and he is always so helpful and knowledgeable. Their pricing is competitive which is fantastic but most of all I appreciate the fantastic service. I would absolutely recommend working with Imperial Windows & Doors for your next home improvement project! read more

Absolute garbage. Take your business elsewhere... Don't expect calls to be returned or to receive any type of service or quality. Doesn't know how to install a window and lowers cost by not doing things properly. read more

I am starting the third project I have worked on with Imperial Windows and Doors and I am as thrilled as always with the excellent customer service and wonderful advice that I receive from Jack and his family with each purchase! I will continue to go back to Imperial for our window and door projects because I trust their opinion and their commitment to finding me the best product for our house at the best price. Most recently, we were adding closet doors and french doors to a new addition on our house and with such a wide array of options out there, I was overwhelmed with prices and choices. Jack worked through all of the options with me and helped me to come to a decision on products that I feel are a true investment into the quality of our new master bedroom. I look forward to continuing to work with them as we embark on new home improvement projects in years to come! read more

David was very nice to work with. Very competitive pricing (No install, just supply). We will be calling them again.

Great service with very fair prices. Jack helped me with all kinds of design advice as well. I highly recommend!