Totally disappointed in this place and feel embarrassed. Saw the good reviews and was excited to come especially when I walked in and saw it empty but the older man in the back made this such a bad experience. I had thought I would be able to qualify for a waiver and went in excited and asking questions but he just made me feel stupid instead of explaining or checking for sure. Only giving 4 stars because the woman and other younger guy made the experience more pleasant. If it weren't for that older man I would've given 5. read more

I was so lost when having to find a live scan finger printing service provider for a decent price. I looked around A LOT when I finally found this one. My mom recommended them to me. I like coming here because the service is always completed promptly and the workers here are very nice and friendly. They even helped me when I had a few questions regarding how to fill out my W-2 for a new job (which was such a relief because tax stuff always gives me anxiety). I'd recommend this business to anyone looking for professional services for a great price. read more

Went in for live scan finger printing. The location is easy to find on Firestone lots of parking available which is a huge plus. They are very professional fairly priced too. I was in and out of there in less than 10 mins. read more

RICARDO was such amazing help very patient, and kind I recommend anybody that need background checks ran go with this location he's thorough and detailed read more

I've been coming to this location for years for my Live Scan services. I tried going to UPS, but they were charging $40 just for the fingerprinting service alone. When I found this place, I was happy to see their prices are much more reasonable. The agents are always kind and helpful. Ive also been bringing my family and friends here for their live scans because I've never had any issues with their services--my friends/familys and my fingerprint submissions have always been processed smoothly with no errors or delays. read more

Convenient location, accessible hours of business, minimal wait time, professional and courteous service. Will definitely utilize again if I need a Live Scan. read more

Walked in to get a document notarized and was out the door and happy in about 15 minutes

I walked into Imperial Professional Services needing 8 documents notarized. Ricardo was extremely helpful and provided fast and friendly service for a reasonable price. I highly recommend this place. read more

I went for a live scan and service was professional and fast. I was in and out it didn't take no time. Thank you for you great customer service. read more

Pretty high pricing wise, and we're never able to get the FBI report. Some glitch in their system. They very very nice and polite though

She was attentive and made it a comfortable experience. Would recommend people to visit here if they want a good environment with a quick visit. read more

I've trusted this family-owned tax office for over 10 years. The dad is honest, knowledgeable, and always by the book, no gimmicks, just accurate work you can trust. The son is just as kind and helpful, making the whole process easy and stress-free. If you want integrity and great service, this is the place! read more

Been going here for years doing my taxes and Gerardo is the best of the best, and he's very fair in price.. Will continue to take my business to him. read more

Very professional and fast service. Great customer service. Very friendly and informative

Very plain office but clean and organized, which is more important nowadays anyway. I was a walk-in for a live scan (they only take walk-ins before 3:30pm - not sure if that's everyday but it's true for Thursdays at least). Paid $22 and was in and out within 15 minutes. I'm sure price depends on the employer and what the live scan is for so I'd call to double check pricing. Straight to the point and answered my questions. He used a glove to touch my hand, so I appreciated that. Plenty of parking but be careful with the drivers that come in the wrong way. I will definitely be coming back if more live scans are needed. read more

Future realtor here I did a live scan and got the best deal around. The following ensures a smooth process; Bring forms pre-filled and have I.D & all documents ready. Was in and out in under 15-20 min. Walk-ins welcomed and will definitely be back for any other services. ~Thank you again for the fast and friendly help! read more

Early part of 2023, I had fingerprint services completed by Ricardo, which he was very friendly and helpful with the process. The business was clean, near and organized. read more

Fast service staff is very knowledgeable. Came in to get a live scan no waiting went in and out

Went in for a livescan. Very fast and professional. Pricy compared to other places but it's worth it since it's quick and they take walk ins. read more

Went there to get my lives can done. It was quick and efficient. Open on sat. It's insider farmers insurance.

Had to do live scan. It was really fast once I found my QR Code. The email confirmation said bring either or. The QR code or email confirmation with pre paid code. I could not find the QR code. I guess it's never happened before and I was the first one. The man that was there seemed lost as if it had never happened before. He called who seemed to be the owner, who questioned me like I was crazy, saying, "Who sent you here!?!?" In a very discourteous manner. It seemed like such a bothersome problem. He was questioning the pre payment as if they didn't know what I was talking about. I explained the email and pre paid code once again. I even offered to go back home and try to retrieve the form and QR code. He finally said he should be able to do it With the pre pay code but I had to wait until this guy arrived. After checking my trash emails I found the QR code and it took about 2 minutes from that point on. Lesson learned: make sure your wife doesn't delete emails and ensure you have the QR code could have saved me like 25 minutes. They could be a little more courteous to customers also.that would have maybe made it 5 stars. read more

This family owned business is professional, kind and courteous. Not only did I have excellent service with my Live Scan but also with my tax returns! I will definitely recommend this establishment to everyone! Thank you Gerardo, Mrs. Salazar and Ricardo for the awesome service! read more

This place was very welcoming. I went in for a live scan and the agent was very helpful. I always value a good attitude. I will definitely be recommending this place to anyone that needs the service. Thank you for such great customer service. read more

Been here twice for live scan. Very professional staff, friendly and offer fast service. Prices aren't bad I believe I paid about $70 for live scan. Office is clean. Lots of parking outside. read more

Great notary. Very friendly, fast and reliable service at a great price. I will really recommend.

Professional, fast and affordable live scan service. I was in and out in a few minutes.

Professional Service really quick to get your livescan done just gets a lil over crowded. He needs a lil help as long as they are as fast and efficient as he is great service overall!!! read more

Imperial Professional Services - Great Fast Reliable - Tax Services Near Me - Downey, California

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Very nice staff and service was great. I made an appointment for the live scan even though you do have the option to go as a walk in. I got there and friendly service from the start, definitely recommend! read more

I needed a live scan and I came here because the rolling fee was only $16. Most places charge double! I was in an out in 15 minutes. Would definitely recommend coming here if you need a live scan! read more

Had a wonderful experience at IPS today. I came in for a LiveScan/ Fingerprints for a job and the insurance broker was extremely friendly, gentle, and helpful. The AC was perfect, no wait, and it was cheaper than other places. Definitely a 5 star business... read more

I would definitely come back. My job required finger printing, it was fast and done correctly. Definitely recommend this establishment. also, this place was cheaper than other places i called. read more

Came here to do a live scan for work. I walked in and there were just two employees in the office. My paperwork processing went relatively quickly, but the actually rolling of my prints took forever. She kept saying I had blurry prints...uhhh, huh? I have had difficulty before due to sweaty palms, but this time around, there should have been no reason for her to have difficulty with my prints. I really didn't understand that. O.o In any case, if you need your live scan done quick, this is a good spot. Walk-ins welcome, virtually no wait, and only a $12 rolling fee. read more

I needed my FBI/DOJ fingerprints done for my sub teaching permit. Came here a few weeks back. Poor street placement, a little sketchy looking, but they accepted walk ins and they were open until 6:30 so I could come after work. The guy scans my prints. He's not very friendly, but it's rather quick and painless. Two weeks later, I get a notice from the CA Commission on teacher credentialing that my fingerprints were rejected due to "insufficient pattern areas recorded for identification purposes." It also said that "no additional processing fees will be charged for this re-submission." Regardless of the fact that my poor fingerprint quality had to do with the way the fingerprints were RECORDED, they wanted to charge me $13. For what? To re-do a job that should have been done right the first time?? What a joke. The older gentlemen goes on to say it's MY fingerprint pattern that's causing the problem, and I flat out told him I didn't agree. Getting into education, I have my prints taken at every job I work. I've had my prints taken 3 times. Never had a problem. The granddaughter is the only redeeming quality about this place. She offered to waive the fee just this once but her grandfather came back and made it impossible. Keep her, Imperial. She understands that a happy customer means future business, referrals, and is worth more than $13. read more

Great Team for all you tax and Insurance needs. They take the time to get to know their customers and give amazing Service.

This is the second time I've been here for finger printing. They are extremely professional and polite. They were polite and professional over the phone and in person as well. They also take safety precautions against covid which I can appreciate! They wear gloves, masks, and they social distance themselves. I definitely recommend this place. Ricardo helped me. Thank you Ricardo! read more

I have done my taxes with Imperial Professional Services for years and I cannot trust someone else with my taxes. Mr. Salazar has so much knowledge on his field. I recommend this place....they truly deserve 5 stars! read more

Pretty good price and quick service compared to other places I've been. The guy is straight to the point, no frills, and service was quick- hate waiting around. read more

Came here for live scan. There was no wait. Great price for finger rolling ($15). I would definitely come back and refer others for live scan. read more

This place does not open at 8:30 am. I waited 12 minutes and no one showed up. I called the number on the door which went straight to voicemail. The only reason I came here was because this place supposedly opens at 8:30 am. Just lost my business. read more

Got my taxes done with Gerardo. He was thorough, patient and extremely knowledgeable. I had just walked out of a different place right around the corner because I felt the refund they had given me was just not right. So I decided to give this place a shot based on a co-worker's recommendation. Gerardo spotted the problem the other place didn't even bother to look for even after I explained that I was getting back the same amount I got last year even though this year I had purchased a home. Gerardo's 35 years of doing taxes helped me get double of what a place that has plenty of 5 star reviews wanted to give me. God willing, I will be coming here for years to come!!! read more