I'd say, personally, that a lady that works there in the Kleins Center, Tachelle I do believe, her…read morebusiness is quite splendid and would recommend, very attentive, polite, and funny if I do say so myself, 10/10.

Ever single person in their OB GYN department starting at the front desk is rude and snarky! I…read morewould not recommend any department in this hospital to anyone!! I have not met 1 compassionate person in this establishment!!

I leave this review after I had a ....... done today at McDonough District Hospital. Due to Covid19…read moreI had my temperature take in the tent in front of the emergency entrance. I had to wear a mask which made me dizzy all the way to the admitting desk. The nurse was very concerned and took me to the changing rooms. Another nurse took my blood pressure. It was way up. Due to the mask? After another measuring without the mask the BP was normal. Every nurse was very friendly and made me comfortable. Asking for warm blankets every time. Love those!!! The Anesthesiologist, Dr. Trost was very friendly in explaining what they would do to make me sleep. His German name translate to Comfort! I was wheeled into the room where the procedure would be done. And that nurse was speaking German to me! I woke up and felt like new! Very comfortable with warm blankets. Two cups for water and two cups or very good coffee later I met with Dr. Gonzales. He explained all in easy to understand English. So I say thank you to: Dr. Gonzales, Nurses Andrea, Ashley, Marizona, Steve, Katl, Kaylie! I am very pleased that you took such a good care of me!

MDH is a clean facility, and I appreciate that aspect. However, I need to emphasize a serious…read moreconcern: despite Rush Hospital in Chicago sending orders for MRI/MRCP testing to be completed here, MDH never contacted me to schedule. Another healthcare provider also attempted to arrange the same testing through Rush, and again MDH did not follow up. This lack of communication has made it difficult to trust medical facilities in Macomb or the surrounding county. Cleanliness is important, but reliability and responsiveness in patient care are equally critical, and unfortunately MDH fell short in this regard.

The staff at MCC was prompt, responsive and kind. From the moment I walked in, I was welcomed. They…read moremade it clear that they were going to do all they could to make me feel better. The wait time was short and the Nurse Practitioner - Marilou - was absolutely wonderful. She was both to-the-point and comforting, listened to ALL my questions and answered them thoughtfully. Nobody going to urgent care is having a great day to begin with, so it is quite something to walk out feeling as positive and cheered up as I did today. (Created this listing just so I could review them!)

Staff can come off rude sometimes and the place is very small the waiting room is very small.read more

Great service, fantastic people, who know their craft, I highly recommend going here for health…read morecare....

Went with a friend to the emergency room on a Saturday night. Even with the covid precautions, we…read morewere seen right away and received top level care. Kaitlen and Dr Robinson were really friendly and gave high level of prompt care for my friend. They were polite and efficient, and the outcome was great. This is a very well managed emergency room and they have all of the modern equipment and competent staff. We would use this hospital again.

This infusion center was better than any other in the quad cities! Adriane was superb and very…read morecaring. She went above & beyond the call of duty. Highly recommend anytime you need health care needs.

We were on a road trip a long ways from home when my son started having internal bleeding. Even…read morethough the hospital was small they gave him excellent care and the staff was amazing. They went above and beyond to help us.

This hospital is the best kept secret in Northwest Missouri. Everyone who works here is an elite…read moregroup of rockstars. Thank you for such a wonderful experience!

This is for the WAYLAND, IA clinic...DO NOT GO THERE! So this all started 5 weeks ago now almost…read moregoing on 6 weeks since my mom has had severe back pain and has been BED RIDDEN, her back pain has gone back years and years, we all knew that she would have to have another surgery eventually and inevitably this has to happen NOW. Now my issue with these so called physicians and nurse practitioners are they are incapable of helping her or figuring out what the hell is wrong, they have done nothing but send her elsewhere, losing files, documents, needing more information which we had already given them MULTIPLE times...NOW...to this date, she has been incapable of walking, getting her own food from her own kitchen, walking to the bathroom, and all of the simple daily tasks any person should be able to do. Myself with my newborn and her dear dear friends have been helping her literally 24/7 day and night and yes we love her and yes we would and always will help her but she needs more help than we can even try to imagine to help with alone. This facility, HCHC ( Henry County Health Center) in Wayland, IA clinic, has done absolutely nothing!!!!! All they have said is go to the E.R., which she has gone 4 times now via ambulance and they have not been anymore help than that and of course losing her files and info and all of the above that the other Drs to be able to help my mother further. This has been horrible on all of us especially with my mom. When i cried to them literally on the phone, the Nurse PRACTITIONER said "I do NOT care" and proceeded to hang up on me. My mom and her dear friends who also have been helping her have called and left MULTIPLE voicemails and everything with NO call backs whatsoever for the past week now, they have no compassion for my mother and us as a whole including my mom do not know what to do. Her next appt with her neurosurgeon is not until January 29th....they literally have waited TOO DAMN LONG!!! We were told she could go into a "nursing home and go home program" and none of them can take her or there overtaken by COVID (shocker) but I am at a loss...we all are.... I am so angry at these so called "medical professionals" that have done nothing but hurt my mom plain and simple.

My granddaughter was born at this location. The nurses and the midwife were absolutely incredible…read more Such a wonderful experience all around. I can't wait for my next grandchild to be born here!

I am not originally from Macomb I am a student at Western Illinois University and I had an incident…read moreduring a sporting event where I twisted my ankle. I went into the ER with non-life-threatening injury but it didn't justify the two hour wait time before I ever was seen to get an x-ray. The care was absolutely horrible and I wasn't given any pain was given was an ace bandage and crutches that I requested. I've been returned to my hometown to get x-rayed again because I didn't trust the care I was given to find out that I have two fractures as well as finding out that I and possibly needing surgery. The lack of care at this facility could've caused lifelong damage and with that being said I weren't anyone who may be going to this hospital to receive any kind of care. I find it extremely concerning that I not only had one fracture but and I was told I was just suffering some swelling because I fell.

I've gone here a couple of times for some MRSA infections that I get from time to time. The staff…read morehas always been super nice and thorough in getting me treated right away. I am very thankful to have the walk-in clinic for quick care on routine things, especially in the evenings and on weekends.

We were on a road trip when my son had internal bleeding. He had received care from another…read morehospital and been released but then got worse during the night. The care he got here was amazing and the staff were so kind and went out of their way to help us before needing to transfer us to a larger hospital so my son could have surgery. They helped make a scary situation less traumatic. They worked quickly and efficiently

I did not want to have to write this review but I think others should be very aware of the "care"…read morethey will receive when visiting the emergency room. I feel I was overcharged for my ER visit (on 5/16/2023) and also had a horrible experience to boot. After Emailing with patient billing (the person I was emailing with was very helpful and nice, had no issues with that side of things.) I questioned the bill I received because it was broken up into so many seperate charges. The two largest bills were nearly identical in amounts and both listed similar descriptions for those charges. My insurance covered part of one but not the other. Upon reaching out I was told that the bills get split into two "hospital (facility charges) and the clinic (doctors charges)". Which makes sense, however with those charges being nearly identical I still questioned it. So I asked for an itemized bill (the ones they Email have a few vague lines of description and the grand total.) Unfortunately I still have yet to get an itemized bill, instead had kind of a copy and paste of what makes up the Hospital and Clinic typical charges for an ER visit. (I do not see how a few pieces of gauze, Iodine and a kit to do 3 stitches can cost nearly $800 but that is neither here nor there and has been deemed a "typical charge") The following is my recount of my visit to the ER that evening. We arrived at 9:30am and did not leave until 2:30am. "After checking in, my fiance and I sat in the waiting room. When we had walked in I was holding a paper towel up to the laceration under my eye as it was still bleeding profusely. I ended up soaking through that paper towel and having to use the rough brown papertowel from the restroom to continue applying pressure. After a 4 hour wait I was brought back to a room. I received numbing and then 3 stitches to a laceration I had under my eye. I am grateful that he did a great job with these stitches and I have healed quickly. The scar is also not very noticeable and I am also grateful for that. The issue I had was after he was done, he did not personally clean up the blood and iodine that had been applied to the area. He casually mentioned a nurse would be in shortly to clean me up and apply an ointment to the area. We waited another 30 minutes in the room (by now 2:30am) and still no one came in. The room began to get very cold (probably from my blood loss too. I was also very hungry as the injury happend right when we were sitting down to eat. The numbing had since worn off and I was again feeling pain from the area, now compounded by receiving the stitches. I was tired, frustrated and in pain. So I took it upon myself to use water from the sink and a brown paper towel to clean myself up (which did not feel great now that the numbing had worn off...) Once I did that I poked my head out of the door to see the doctor and a nurse sitting right there leaned back in their chairs laughing about something. I said "excuse me" and was not noticed. I had to take several steps out of the room and speak loudly to be acknowledged. He apologized and said sorry that no one had come in and they were busy. I told him don't worry about it, I cleaned it myself and I just wanted to leave at that point. He did not offer the ointment or give me an explanation of aftercare of the stitches (even though I told him I had never had non dissolvable stitches before) He only quickly mentioned to have them removed in 5-7 days. I guess I'm also confused as to why he could not have taken the two minutes while I was still numb to clean me up and I would have been able to be on my way 30 minutes faster. (Freeing up another room for the several others waiting in the waiting room). I had such a bad taste in my mouth from my experience I went to our Urgent Care walk in to have the stitches removed instead. The Ladies there are lovely and I have nothing but good things to say about them down there! After this experience was sent to the "Compliance Department" all I received was a letter stating that my charges were valid and where to make payments. Oh well!

I had eye surgery 2 1 26 .not a good place to do that again poor action in waiting room before…read moresurgery .ther lady that puts you under to do surgery I a idiot After telling her 3 times that I could wake up an flail around that she should make sure I'm put under enough to not have that.Geuss what happened in the middle of the eye surgery I woke up an fluid my arms around I don't remember much of it other than seeing blue an voices .But I got the 411 about it after surgery!!!! The Doctor was awesome but the rest of them Not!...

Absolutely Abhorrent Behavior by both the nurse and Dr while my son, 17yrs, needed medical…read moreattention to his foot. Nurse yelling at him to, "Hurry up" his walking to go in a room to wait for the Dr. He likely has a sprained Big Toe at the least, and was never offered a wheel chair or even consideration to the fact he was seeking help for a foot injury. Next the old Dr comes in very patronizing poking at his foot, Not asking any questions at this point, then he said, "Well I think you're going to live son" as though my son has complained even our said the pain was anything higher than a 3, which my son said the same with a broken foot 3 years earlier so he's a high tolerance. Then Dr says But I'll order an x-ray for you after saying he'll live. My son isn't a 4yr old child crying of pain. He was calm. Collected. My son Chose to walk out. Feeling belittled for seeming treatment on visually a secret confused large toe bone joints from foot base down. Hard enough to get kids to sell treatment for injuries. They Don't like to feel weak or something. Men especially. They're strong despite themselves at times. Dr's like these reinforce the idea and make it difficult for young men to teach out for help when needed. I am very disappointed in this hospital and it's staff. Hope I don't have a medical emergency i can't drive elsewhere for. The service and care are unacceptable.