Orlando Reid were very helpful and I enjoyed viewing properties with them very much. It made a…read morechange from all of the big corporate firms that I have been viewing with in the past. I didn't feel as though I was being sold to but more they were interested in what I want. The admin fees were the cheapest I had seen at £95 +VAT and they drive these nice cars which I believe are green friendly. The only down fall I would say is the window display in the office. I think it lets the look of it down. Other than that I would recommend to everyone

The team at Orlando Reid made the whole process of finding a flat to rent smooth and enjoyable…read more They seemed to have a lot more time for me and are more friendly than other agents I visited. I would happily use them again in the future. Many Thanks guys!

I have used them for letting out my property as well subsequent sale. Overall I have had a…read morerelationship with them for 6-7 years and during that time they have been very professional and honest. More importantly the quality of advice is high without any overt sales. An example of their professionalism : when the house was on sale, they would go to check if it is ok and pick up/redirect mail. This was not requested by me but was a nice gesture .

An awful letting agency to deal with. Poor communication and poor standards of properties and…read morelandlords. Our water supply failed 8 times within one year! we had to take 8 days of work to each time deal with the situation. When we contacted LSP we every time got no reply! POOR COMPANY DO NOT LET FROM THESE PEOPLE!!!!

I had the most fantastic service from Rod and Adrian at the West End branch of Winkworth and I…read morecannot recommend them highly enough. They are professional, intelligent and caring and go the extra mile to help with what would otherwise be a most stressful period in one's life. They are friendly and trustworthy (I know this makes them rare in the estate agent field!) and they were a pleasure to deal with. No request was ever too difficult for them to respond to, they were prompt in their responses and most importantly, they kept in regular contact with me throughout the entire process. I cannot fault them in any way and would certainly return to them if I ever needed to in the future. Dominic at the Clerkenwell office was also great and he is the one who initially showed me round the property that I eventually went on to buy.

Highly highly recommended!! Being first time buyers we were hesitant and apprehensive about the…read morewhole process, but Robert made it so smooth, simple and actually made it look easy. He kept us updated with all the developments and kept checking we were okay and things were happening as they should. With Robert you can see he cares for what he does. The service was so unique and personal. Top class estate agents. I've dealt with alot of agents and I cannot recommend these guys enough. You will not be disappointed. Our experience with them has been brilliant.

Worked wonders with finding me my flat in Brixton! Great friendly staff and an easy no hassle…read moreprocess. (Which is something we all like when looking for a place) :)

I sold my last two properties through Keating Estates and was delighted with their service. Shane…read morewas very helpful and kept us informed daily throughout the purchase. I wouldn't use another agent in the Clapham & Brixton Area.

I wish to thank Mr Himanshu Rastogi for taking me through the process of securing my mortgage…read moreoffer. From my very first meeting in Aug 2017 at the Ealing Branch to a follow-up-care phone call I received just a few minutes ago (Janu 2018), Mr Rastogi has been so caring, courteous and has always maintained the highest level of professionalism. He has not only remained honest but managed my expectations well when giving me mortgage advice. I have been overwhelmed by the additional help and care that Mr Rastogi has shown whilst I looked for a suitable property to purchase. He often went out of his way, at no extra cost, to search for properties and sent me email links to properties matching my criteria, he even spoke to estate agents on my behalf - a task that can be rather daunting at times. This is an exceptional service and a wonderful example of 'understanding the needs of ones client' The 'life time' membership fee is well worth it if you are fortunate to have Mr Rastogi looking after you. Mr Rastogi is an asset to not only Barnard Marcus but to the sector and I will definitely continue to use the Financial Broker Services of Mr Rastogi into the future. A happy customer :-)

Oh wow, another person dealt with Bahrul at Barnard Marcus. I last spoke to him a few years ago…read more Bahrul is one of the most incompetent & dishonest people I've ever had the misfortune to meet. Usual story of things not working & not being fixed, losing keys, losing paperwork. He got the names of people he worked with wrong (obviously my name too), couldn't use his work phone, computer, printer. He was always shabbily dressed and stank of stale cigarettes and strong body odor. The fees levied before even signing up for the 12m lease were outrageous, but I foolishly didn't question them at the time. It turns out some of them were simply made up and those that were "standard" the prices wildly inflated. Even signing up the lease required me to make 30-40 phone calls over about 6 weeks. He would constantly promise to do XYZ by the end of the day/week etc, and never did anything. Let me stress this, ANYTHING. I had to literally go into the agents multiple times to sort out the most basic of things because he was so disorganized and incompetent. During the lease, multiple issues were never fixed (leaking roof, broken/leaking radiators, apartment never cleaned before moving in etc). Even paying the direct debit required hours of my time because they "deleted" it after 2-3 months. After 12 months, Bahrul called to ask if I wanted to extend the lease (I did for 6 more months, but the owner was going to let me stay on a rolling basis). He said I had to pay the extension fee of £150. I said I wasn't going to do that. I got another call 10 minutes later saying if I paid within 7 days I could get a discount. I then asked Bahrul if I had to pay this fee, because it seemed they had just made it up. He finally admitted it was an optional payment. I said I would take the option to not pay it.

3 minutes ago-Edit The team at Roy Brooks were amazing…read moreduring my somewhat stressful house sale. I know, I know, who among us has had a stress-free house sale? Suffice to say that I was on the phone to my solicitor on the point of pulling out, when I was talked off the ledge (on separate occasions) by the lovely Elaine, Emma and Stacy. From the beginning there was a high level of professionalism. All maintained a sense of humour and, as individuals made my house sale seem like it mattered to each and every one of them. The valuation was realistic and fair as was the advice I received before as well as during the sale process. I would highly recommend the use of their services, especially if you value local, independent minded firms who employ grown-ups with personalities. Also their offices are dog friendly!

Buying a house through Roy Brooks has genuinely been a total treat. They have been supportive,…read morefriendly and attentive throughout. I've never come across an estate agents' with the same approach and didn't think I'd ever be writing these words! It's really felt like they were on our side the whole way. Thank you very much to Stacy and Khaetthaleeya for all your help.