I went in on Saturday to earn some extra money as my husband is transitioning jobs and school for…read morekids were starting and we needed extra funds to get through. Took over 3 hours to get the physical and start the process of donating which I expected it being the first time at this location. With the initial poke, it didn't feel right but I saw the blood in the tubes so I knew she was probably in a vein and it would be fine. Not even 5 minutes later, the machine was signaling no flow. She messed with the tubes, eventually stating again and it stopped, with a warning of something along the lines of large pressure, she readjusted my needle and blood started to come out of the needle sight and then I could see the size of a golf ball starting to form above the needle sight with extreme pain and hands tingling. I grabbed her for the third time. She took it out saying she didn't know why there was no flow and I could try the other arm or be done without pay. Why would I let you stick my arm again? I said I'm done with this arm and then showed her how I now had a knot and she got a ice pack and when I was asking her why this happened and what was going on she wouldn't give me a direct answer just that she didn't know but needed to get a nurse. Greater than rbc loss and no salene is what I heard her say. Nothing was said or explained to me and I never saw the nurse again after I was given an electrolyte drink. I was sat down for 20 minutes and no one came to me again and eventually I got up looking for someone and told them I needed to speak with a manager because I checked my card when I was there and was only offered $10 for convenience: this was not my fault or my first time donating by any means. Now I have a painful arm almost a week later that seems to be getting larger and worse. The money isn't worth it. They wouldn't acknowledge what the worker did wrong or compensate more than $10 for my time or pain. She just said there was nothing she could do for me and going on hour 4 I just decided to go home to my family and figure out something else.

If you are disabled especially hearing impaired do NOT visit!! Corporate policy is a nightmare!! I…read morewaited for over an hour for an Internet interpreter to no avail!! Staff was kind corporate policy sux!! Just because I'm deaf does NOT mean my day is yours to exploit!! There are other companies that are way more friendly and ada compliant to the deaf!! And they were majorly understaffed!!

My wife and I are both pretty easy "sticks" and regular blood donors. This is our first time to…read moredonate it life south, and for some reason, we were not easy. I can't tell you if it was the technician or the way we were feeling that day or watt. The facility was reasonably clean, but not spotless and the donor area looked extremely cluttered.

I gave blood on the bus today, and the ladies could not have been nicer. I got a t-shirt, and they…read morehave beverages and snacks available. I had made an appointment, but only one other person was in line since we arrived at opening, so I don't imagine it would have been a long wait. The bus was clean, I had no issues being stuck, and I got my vital signs out of it. I believe some of my lab levels will be available to me, too, since that is a service LifeSouth offers to its donors.

The type of care I receive is great... honestly I go because of the staff Haley, mara, serenity,…read morediamond, D, and iris...I have a few more to list and u know who you are but they make the place fun, makes you feel at home, makes you laugh, makes the time go by, and I call them my friends...without them I wouldn't even go frfr so a BIG THANK YOU to them for all you do...they make u feel welcome and I feel like I've known them all my life and I ain't even known them long...for me to come do a review on CSL Plasma is huge so that should say it all

April makes me feel so comfortable every single time I come to donate. She knows how nervous I can…read morebe and I'm a free bleeder so she understands how to calm me down if I get to anxious.

Thank you JuJu for saving the day for me. I wish blessings for you. Due to your expertise and focus…read moreyou made it possible for me to have a good experience. Thank you ma'am

From the owner: Specializing in: - Blood Banks & Centersread more

I've had one bad experience in the year I've been donating there. That was in January 2024. They…read moreare always friendly, facility is always clean and they pay well for returning donors. Highly recommend! C. Leath

From the owner: Freedom Plasma is on a mission to safely collect high-quality blood plasma making healthier futures…read morepossible for patients in need of plasma-derived therapies. Join our mission and donate life-impacting plasma today.