The tech Mr. Robert's was very professional and informative and explained in depth what he found…read moreand even showed pictures. He was patient and answered any questions I had too. Very happy with the service he provided.

I was called and offered a "complimentary whole home inspection" only for them to get to my house…read moreand say it was just the hot water heater. Great marketing technique, terrible waste of time and follow thru.

They were great and very responsive to an unfortunate issue this past weekend. Called and had a…read morerepresentative at our place first thing Monday.

I got a response and Brian showed me where the shutoff was located. He's earned a customer for…read moresure. In an environment where when service requested prompts nefarious characters, it's great to know there good businesses around.

Clogged shower call. They assessed the damages for 3 hrs. Said we needed to break up the floor in…read morethe shower to the sink. Cost around $12000 saying a collapsed pipe. Charged over $600 but disc it to $545. My 83 yr old mom wrote a check. We disputed the charge so they wrote "VOID" on check and cashed it anyway.They were supposed to rewrite the estimate. Thank you for taking advantage of your surroundings on the elderly. 2nd opinion from ARS. $350 later line unclogged from calcium.

It would improve your company if customers could expect a technician to show up, with 30 minutes…read moreadvance notice, in the time window specified when the appointment was made. My experience waiting at home for 4 hours, without an advance phone call and with a no-show, only to be told when I contacted the office that the technician would be able to come after finishing the job prior to mine, but that it would be "a couple more hours.

Great communication, prompt service, fair pricing. They are my new go to in the area. Highly…read morerecommend!

Highly recommended provider. I had an issue with my residential well system failing. They replied…read moreto my Yelp request almost immediately. Although they are 73 miles away - Edward arrived the next day and was prompt (actually arrived 1 hour earlier than the window given), courteous and knowledgeable. Witihin 2 hours we had running water again and Edward advised on a different piping system that should eliminate any future failure.

I contacted Mr. Odom to complete some plumbing work in my newly purchased home which came to a…read moretotal of $1,440. He was tasked with removing the old water heater and installing a new water heater. As well as replacing a tub drain cover, replacing two bathroom faucets, and installing new shower trims in my main and guest bathrooms. I brought all of the materials that needed to be replaced/installed. On the day of service he had a helper who was there to assist him. Mr. Odom told me that he and his helper were having issues trying to install the new shower trim in the guest bathroom. As a result they were just going to put the original spout back on (the tub spout was working properly before they took it off). After they did this the tub spout was not flushed with the shower wall and it did not work properly. When I turned on the tub spout there was water coming out from behind the spout. And when I turned on the shower, water would still come out the spout. I told Mr. Odom about it and he said he would check it out. Unfortunately, as a result of this company's work my guest bathroom tub was damaged (see images). There was damage to the shower wall in which they chipped and put a hole in it when trying to install the new tub spout. Then, proceeded to do a very unpleasant looking caulking job. My shower wall was also burnt during the process of Mr. Odom swelling a pipe. When I asked Mr. Odom to refund me the cost ($150) of installing the shower trims, he only refunded me $125 and stated, "Refund even though I do not owe you." After installing the new water heater Mr. Odom told me that they could not remove the old water heater from the attic because of a personal issue and would have to come back later with a different helper to remove it (he came back 6 days later to remove it). He did not inform about his personal issue when I initially reached out to him for an estimate. After this whole ordeal, I had to get another plumbing company to come out and assess everything that him and his helper did. As well as see what could be done in order to fix the damage to my guest bathroom tub. While the plumber was assessing the work, he noticed that an expansion tank was not installed on the new water heater (by the way, I asked Mr. Odom whether I need one and he said no). It cost me $348 for the new plumber to install the expansion tank. In order to fix the damage to the tub I had to get a resurfacing company. Who also fixed the drain gasket because it was installed wrong by Mr. Odom (or his helper). It cost me $1,400 to get my tub fixed and resurfaced. Now, I have to get the new plumber to come back and install a new tub spout, which will cost me more money. A $1,440 job with Perfecto Plumbing has now cost me an additional $1748 (and counting). Update: Mr. Odom should rethink and delete his claim about me not being honest. I have all of the text messages and do not mind posing them (if he would like) to prove that I wanted a refund of $150 (the cost for installing the shower trims) due to my dissatisfaction with the work. He is correct in stating this job took place in 2024. It took place on April 12 and he returned on April 18, 2024 to "fix" the spout issue (offered to paint over the burns) and remove the old water heater. It took me over a year to get the money and time to have the damages fixed. I also wanted to give accurate figures on how much it cost to fix the damage that was caused by this company. It took me some days to gather my thoughts and assess the damage that was done to my tub. On April 22, 2024, when I informed him about the damages and wanting a refund he did not offer to come back and fix the damage. And even if he would have offered I did not want him to return to my home a THIRD time considering that he already tried to fix his mistake once and end up burning and chipping my tub. Also, he originally said that he would only refund me $100. You read that correctly...he tried to off me a refund of $100. He is correct in stating that I did not answer the phone when he tried to call me on April 22, 2024 because I wanted to only communicate with him via text in order to have a record of what he stated because I did not trust him to tell the truth (case in point his reply to this review).

Marcelis is reliable, responsive and well-informed. He stands by his work and charges a fair price…read more We've been pleased with everything he's done for us. I've found my plumber.

Calvin fit me into his schedule and traveled an hour to come to my home and perform the work we…read moreneeded asap. The price was very fair and work completed quickly.

Very reliable and responsive. Work quality is great. He goes over and beyond to take care of his…read morecustomers' needs. Definitely recommended.

Salesman was a nice guy, but I believe he wasn't trained properly. It appears that 1st Choice…read moreQuality Heating and Air uses inaccurate information to create more expense for homeowners. Their estimates are loaded with equipment not needed or removal of no existant systems. Lastly, the hvac estimate included equipment used for ductless systems, which should have been provided separately with a ductless installation estimate. This appears to be poorly assembled items and expenses meant for customers who lack understanding and knowledge of what constitutes a. HVAC while showing the contractor's lacking knowledge of ductless systems. Lastly, moments after the gentleman left, I got a call from a scheduler asking if I wanted to schedule a visit for 1st quality choice HVAC. Something's amiss.

Rodney McCullough was my technician. He was on time and spotted the problem right off. He explained…read moreeverything and was quick. Needed a new blower had the parts with him. Excellent price