So far I've had pleasant experiences here. I've read some of the previous reviews and thankfully I…read moreCANNOT relate to any. The physicians and staff have always been helpful and friendly, which is part of the reason I continue to come back. Environment clean, comfortable waiting room, never a long wait and staff (including physicians) willing to answer all your questions.

Came in feeling very bad very very bad this man didn't even check me properly he was in my room 2…read moreminutes and he went out they came back with telling me to get some cough drops some nasal spray and some Mucinex this is ridiculous never again what I ever used these people ever again they're not concerned about my health

I had an amazing experience at Trufa Med Urgent Care in Surfside on the 4th of July. I arrived just…read morefive minutes before closing, and instead of rushing me, the entire staff treated me with kindness, compassion, and genuine care. I have asthma and had completely run out of my medication. Since it was a holiday, I couldn't reach my doctor, and most pharmacies were closed. Dr. Shane Naidoo was incredibly professional, patient, and caring. He took the time to make sure I received the treatment I needed and never made me feel like I was inconveniencing anyone by arriving so close to closing time. The nurses and staff were all warm, friendly, and attentive. They even stayed after closing to make sure I was okay and helped me find a 24-hour pharmacy where I could fill my prescription that same night. I am truly grateful for the exceptional care I received. It's rare to find a medical team that goes above and beyond the way they did. I highly recommend Trufa Med Urgent Care to anyone looking for compassionate, professional, and outstanding medical care. Thank you, Dr. Shane Naidoo and the entire team, for everything you did for me!

This is the most beautiful medical practice I've ever been to. Aesthetically it matches any luxury…read moremodern hotel. The clinic is spacious and comfortable and the rooms are equipped with the latest medical equipment to guarantee a modern and comprehensive approach to whatever concerns you have. There also is a lab for testing and radiology in-house guaranteeing you'll get your results right away. The staff is eager and friendly and Dr. Naidoo is one of the kindest and thorough physicians you'll find in Miami. They also offer wellness IVs in their beautiful IV lounge for those without a medical emergency but still want to experience this beautiful place. Run don't walk.

Felt unwell one day and could not make it to my doctor's office.  Checked Yelp and came across AUC…read more Walked in without an appointment.  Found out AUC is also a doctor's office.  There was no line but you have to sign in and wait to be called for check-in.  I noticed no movement on the sign-in sheet for the urgent care side for about 15-20mins although the doctors office clients were being called regularly, so I approached the desk for info on how the process worked - it was my first time ever at an urgent care center.  This inquiry seemed to get things moving along. If there was one thing I would like changed about AUC, it would be the sign-in process.  If someone was reviewing the list on a regular basis after people signed in, I think wait times could definitely be cut down. Nevertheless, all told, I was in and out, prescription in hand in 58 minutes.  Not bad at all.  The doctor who saw me had a very pleasant demeanor, did not seem nor make me feel rushed, took her time and asked all the pertinent questions, let me ask questions and make comments.  The facilities were very clean and organized, the  waiting area was comfortable and there is a good-sized parking lot.  I would not hesitate to go back as an alternative to my doctor's office in a pinch. **  Tip for the insured: Check with your insurance company about which urgent care centers are part of your insurance network.  I had no idea this was a thing so I ended up paying double the co-pay I would have paid had I visited a center within my network.  No points away from AUC for this.  **

Their business practice is terrible. I go for urgent care at 5:20pm and the receptionist says they…read moreclose at 5pm. When I walk out the door, the time posted for urgent care says 9am-5:30pm; online is says until 8pm. They need to do better.

I started out skeptical but am now a believer. I had a bunion on my left foot that had caused me…read morenot only pain but I also could only wear sandals. For years, I wanted to have this removed, but each time I seriously considered it, I would hear some story about surgery with long, deep scars, or I would hear stories about how the bunion could return. Because of this, I concluded that wearing only sandals would be my reality for the rest of my life and put the idea of resolution behind me. Over the past two years, I have noticed that my walking and balance have changed. The foot with the bunion was starting to turn in, and even wearing orthotic sandals helped a little but did not correct it. When I went to see Dr. Guyen with my husband, I casually asked her about my bunion, and after consulting with her, I decided to have the surgery. This was the best decision I ever made. Dr. Guyen explained the surgery in such a calm and competent manner I felt confident putting myself in her hands. In one afternoon I let go of 25 years of pain ... Amazing! What took me so long? I needed to meet Dr. Guyen.

Dr Allison Guyen was recommended for follow-up care by the Mount Sinai ER for my broken foot. Dr…read moreAllison is amazing! She accommodated all of my needs, is super diligent about her patients' care and very personable. While she had an office full of patients, she always took the time to explain my situation, spoke with my out of town family to answer their questions about my care. She made me feel like I was the only patient she had, but infact she had squeezed me into her already full schedule. She is kind, very knowledgeable, and always available. Thank you Dr Allison for taking such good care of me and my foot! Thank you for your kindness and expertise.